2199 results found
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Pick up Report Extensions/Shortened Stays
The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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setting new task in reservations
when you try to set the date in the (new) task, the calendar heights changes continuously between months. this is really annoying as you need to watch where you click if it is for say 5 months later.
either change the calendar position or introduce being able to link task to an arrival / departure event21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Action Log: Amend or Change of Restrictions
Being able to have an audit trail or log of restrictions that have been amended or deleted. Currently if a restriction has been deleted its gone. you cant see who deleted. With regard to amending restrictions yes you have been who and when but you don't know what has been amended/added
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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MEWS function to automate deposits with excluded rates
I understand there is a function in MEWS to automate the deposits for new reservations. Is there a way to exclude restricted rates from this automated process?
The rates we need to exclude are:
-OTAs (Expedia, booking.com, airbnb)
-AutoCamp Summit Club
-AutoCamp Explorer Club
-Any GRP rate2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Invoice status or copy of email received internally
Invoice status that will tell us if the invoice was sent and to which email address or for every invoice sent to the customer, copy would also be sent to selected internal email address.
27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Notification when merchant is selected
There are often double charges (merchant is selected, when payment has already been done with terminal). I would therefor like to see a WARNING/NOTIFICATION when you select merchant (e.g. are you sure you would like to charge the creditcard by Merchant / Are you sure that guest has not yet paid with terminal). If you select payment by card, you are automatically on the merchant tab, can it not be default terminal tab ? This to avoid double payments and chargeback issues. Thanks !
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Payment request task automated assigning
When a payment request is expired or paid - it is not assigned to any departments.
Can we create a setting that this task automatically is assigned to Front Office?36 votesHello,
We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Consolidate invoice atributes
It would be great if we can consolidate hotelpackages, so on the invoice it would only say e.g. Winter-Special, and the guest cannot see how much goes to roomnight and F&B in the package, only citytaxes should be split up.
Also roomnight shouldn't be many times a seperate line but should just say Roomnight and then the number of nights and the total rate.3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Unnassign multiple reservations from rooms
We need to be able to unnassign multiple reservations from rooms at once. This would help newly refurbished hotels with their mapping.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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icon baby cot
At this moment we can not check how many baby beds + extra single beds are already booked and we would love to see this in the time line view so we can see this quickly.
30 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Rate set up to be linked to short name of base rate
we have several rates with the same name as we use them for different lengths of stay (i.e. corporate rate). we do not wish to display the minimum stay restrictions in the rate name itself.
however, when creating a new rate which is linked to the base rate (i.e. you get 28% discount for stays of 7 nights), it only displays the full name. this is really annoying as you don't always know which one to pick.
so it would be much more beneficial if you could pick the base rate on the short name (they are all individual like…2 votesReview of Mews Search starting and in exploration phase
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Add Product in Items Tab Ability to Choose which Bill to Post
When adding a Stay Product in the Items Tab in a Reservation the Product is automatically posted to the Unpaid / Deposit Bill. In the case of a Company or Travel Agent Bill, we need to have the ability to add these items into the correct Bill. Currently, the user needs to move the items when added to the correct Bill. In the case of an Additional Product posting, this can be added in the Billing Screen on the correct Bill. However, when adding Stay Product, there is no choice.
If the company or travel agent has routing already configured,…
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Client Status in HouseKeeping report
It would be great to have a "Guest Outside" status for rooms of stay over guests, so Housekeeping knows the room is ready for cleaning.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expose User activities
Expose user activities through the public API, for example: to retrieve the receptionist that checked in a guest
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Product availability
If the property offers e.g. 10 baby beds the product should only be bookable if one of the 10 beds are available.
Second option would be that e.g. only 2 of the 10 double rooms have the space for an extra bed -> restricting on room count
351 votesPlanned in 2026
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F&B Report
F&B report that shows andy additional food and beverage spend that is not a product included in a package/filtered by rate
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Tagging Staff on Note Creation
We currently have the ability to assign a task to a user. However, in Notes, we can only leave plain text messages. We would like the ability to tag users using @function in Notes if this is possible. Also, would like to see who left a note by User and the note alway appears as General and not the specific user to created the Note.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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charges applied to primary booker and not split between guests
When charging to a room all charges should be applied to the primary booker and not spilt across the individuals in the room.
1 vote -
Individual bills
Ensure that the items for each stay are assigned to an individual bill. It is confusing, if there are different stays and prepayments displayed on one bill and extra work is needed to separate them for check-out.
2 votes -
Upload rooming list in PDF format
Support PDF File type to upload rooming list to reservation
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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