1864 results found
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HOW TO FIND A NO SHOW
IT BECOMES MORE CONFUSING WHILE SEARCHING A NO SHOW YOU NEED TO SEARCH THE CANCELLED RESERVATION AND IN DETAILS YOU GET THE NO SHOW BUT INSTEAD GIVE AN OPTION FOR DIRECT NO SHOW RESERVATION MUCH MORE EASY AND RELIABLE
25 votesReview of Mews Search starting and in exploration phase
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Number of nights on invoice
Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced
20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show tasks "assigned to me"
As a reservations agent I would like to quickly view the tasks assigned to me when I start my shift.
3 votes -
Dark Mode
Create a dark mode for Mews Commander.
44 votes -
Group billing??
Why do I get to group billing first when clicking on billing on a specific booking from the reservation overview? It´s good that group billing is an option but I should be taken to the guest bill first and have the option to go to the group bill second.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
10 votes -
Automated decrease of implemented overbooking levels, when resolving red lines in timeline
Automated decrease of implemented overbooking levels,
when resolving red lines in timeline.We overbook a lot, however when doing our room planning via the timeline, resolving the over bookings, the rooms as back for sales, so we would need to go into the availability screen and lower it manually. Would be great if this process can be automated, reducing the risk of to many overbookings.
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add additional classifications for preferred space features
We would need MANY more classification-items, such as Low floor, soundproof room, bathtub etc.
41 votesHello,
Thank you for your suggestion. Would you be able to send us a list of the additional classifications that you would like to apply?
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Automatic closing of accounts
It would be a nice functionality if accounts are closed automatically when payment is completed.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Delect companies in the Bills & Invoices overview
Would it be feasible to haven an option to exclude companies in the Bills & Invoices overview? You could have in addition to the search option an additional field with all the possible companies where you could deselect the companies who you know have already settled the bill, but that is not yet booked to system? For us for example Booking.com transfers the payment beginning of the month so these open bills are not really interested on our day-to-day accounting.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Select all charges by type, in one click on the billing screen
It would be great if you could select all the types of charges in a group in one click, instead of clicking for each stay one by one
8 votes -
Real time data on the timeline & for tasks
I have been facing an issue with my timeline and task donuts as it does not gives me real time data and my timeline if i resolve the overbooking it still keeps on showing the red or orange line for overbooking so i need to log in again and then it gets resolve and this is what we are facing since 2 months and they are still working on the issue lol since 2 months and they will get back to us when they have something lol almost 2 months???
The best part is when I reach them out for…
2 votesHello from the Mews product team,
Thank you for your feedback, we are investigating the case you have reported with regards to issues when refreshing the timeline and would like to apologise for any inconvenience caused
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Restrict dates for products
Have the option to restrict product to specific dates.
For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.124 votes -
aperçu des réservations (Reservation overview)
L'écran "aperçu des réservations" montre les arrivées en commençant par les prénoms et non les noms. Ceci serait plus simple d'avoir les noms des clients EN ENTIER, même sans le prénom!
The "Reservation overview" screen shows arrivals starting with first names and not last names. It would be easier to have the names of the clients IN FULL, even without the first name!
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Show Rate and Group Name in Guest in House List and sort by Rate
Our restaurant needs to know which hotel guests booked get what in the restaurant and need a better overview
2 votes -
Group Booking ID
In case of Group Booking, on top of having reservation ID, would it make sense to have a master group booking ID.
14 votesHello from the Mews product team,
Thank you for your suggestion, we are currently investigating improvements in group handling, and the topic of a group booking ID has come up with a few properties. Would you be willing to share more information on your use case so that we can better understand the problems you encounter on a daily basis?
This request has been updated and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Consumption time on product report
When you add a product to a reservation, you can enter a consumption time.
If you work with shifts/meal times for instance, it would be nice to have the consumption time (hh:mm) in your product report.20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Receive an alert on restriction override - Reservation modification
You can easily update/modify an existing reservation, even when a restriction applies. No warning is shown (e.g. MinLOS is disregarded when updating a booking)
40 votes -
Record multiple travel agencies for improved origin segmentation
When we receive bookings from destination management companies, the original source of the bookings often come from travel agents before they are sent to a destination mangement company and finally the PMS. In Mews, we are only able to view a single travel agency which means that we can only see the name of the destination management company; we are not able to see the name of the travel agencies that made the original bookings.
We would like our sales and marketing teams to have insights on the travel agencies that are making reservations.
2 votes -
Free night Offer automated
Applying automatically a Free night (zero rate /100% OFF) on a specific night. Option to be used for Free night Promotions ( Example Stay 4 nights Pay 3) Setup either in the Rate code, restriction or Product.
24 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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