2182 results found
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Updating Voucher
To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.
13 votesHello from the Mews product team,
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Company bill
Wenn eine neune Reservierung angelegt wird, inklusive der korrekten Firma / Firmierung , dann wäre es super wenn diese Firmierung / Firma sofort im Rechnungsbildschirm auf einer Rechnung auftaucht. Aktuell muss man immer die Firma manuell auf der Rechnung eintragen obwohl man diese bereits bei der Buchung hinterlegt hat. Es wäre schön, wenn das automatisch geschieht! Danke!
If a new reservation is created, including the correct company / company name, then it would be great if this company name / company immediately appears in the invoice screen on an invoice. Currently you always have to enter the company manually on…
18 votes -
Make it possible to delete a photo by products
Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Front of the email for companies that receive invoices
To be able to set the email address that the companies can respond to with queries for 'invoicable' companies. This email should show on the front of the email received by the company and be different to the email for queries for individual customers.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Mews Analytics - Customer Lifetime Value
Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Resize Printing format to a POS slip printer
When using MEWS to manage a small F&B outlet via Services/Products, it would be nice to be able to link a small POS slip printer e.g. Epson TMT-20, to issue guests a cash invoice for the service if requested that is not on A4.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Automatic tasks / recurring tasks by rate code, company, travel agency
Tasks that are automatically created for bookings based on rate code, company, travel agent or rate group. For example: with a special promo including a dinner all guests need to be contacted with regards to dietary restrictions OR
all booking that are received from HRS the CC details still need to be retrieved from the extranet eetc. etc.118 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Extend departure date of bulk Group reservations
Currently you can only extend the departure date of multiple reservations in a Group booking if the Arrival date / time match exactly for all selected reservations.
i.e. when individuals arrive / check-in at different times in the day, we can then no longer bulk update the departure date for the group booking.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Housekeeping requests
Hi I believe a report that shows all traces by room number would be very helpful for our daily operations. We have plenty of HSKneeds for individual rooms and we need a report that has all the information by room number. E.g. room 205 is allergic to feather, room 206 wants romantic turndown service and room 320 wants service everyday at noon.
A report that contains guests name, arrival/departure dates and all necessary information described above would help a lot. It would nice to be able to print it for a range of rooms too so that you can give…
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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include non-bookable service revenue
include non-bookable service revenue into Manager analytics, use case corrections are made with additional service
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Optimize Space Allocation only for certain space categories
A way to only use the Optimize Space Allocation on a selection or Rooms. Specific room types or a selection of any. Locking and unlocking half of the rooms which can't be moved multiple times a week is quite a hassle.
16 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Manage users via Azure
We are migrating all our services to Azure and towards Azure Active Directory for all our users. With this in mind we are looking for information whether Mews can be federated and connected to our AAD for authentication and managing all users directly through our AD rather than managing them from within Mews?
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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PMS
We close the Hotel for Christmas. I want toclose all my rooms for 3 days. But in Mews it's just possible to do that room by room. Why I don't can choose the rooms in a list. Now I make a reservation with 0 Euro for the whole Hotel. But in the statistics, it will appear as we was selling the rooms, even if the price is 0.
The same when a client is changing to another room, you have to deparate the rooms ) but just when the client is allready check in, before i's not possible to separate…
1 vote -
Improve manual check-in process in Mews to include Credit Card view and not allow Check-in unless Payment Card is Present.
When checking in a guest in Mews it is not immediately apparent if their is a Payment Card on file unless you select the "Payment" button to see if one is present which is an extra click. If it is already there, it was a wasted click. If the card is not there, then you will need to enter the Payment Card. It would be good to see if a credit card is present or not in the reservation screen before you touch the "Check-in" button. Additionally, if there is no credit card or preauthorization on the card if Mews…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add several e-mails in one time
Make it possible to add several e-mails to a reservation in one time, instead of having to do it one by one
7 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Permanently delete a cancelled reservation
A canceled reservation still appears in the guest's navigator, would it be possible to choose which of them to permanently delete?
I offer my guests different spaces or tariffs, they choose one, and then the others end up being canceled but they are still present in their navigator, cutting it up. I wish I was able to delete the irrelevant ones.8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Customize mandatory fields
I want to pick which fields are mandatory in reservation screen (segment, company, phone number)
24 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Multiple Accounting Categories - no show charging
Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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allow extended stays
currently there is a maximum stay of 365 nights. for our business that just isn't acceptable as we regularly have people stay for several years. we would need to split the reservation which would impact on reports and give falls data and comparison figures.
fair enough if you want to build in a warning message if you book for more than 365 nights, but do not limit a business or allow each business to set their own limit of maximum stay.10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Expedia rating in Social Widget
Add Expedia to the social widget so we can see the ranking immediately after opening Mews.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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