2152 results found
-
vaccination
Store the vaccination status so that it is clear and obvious at check-in whether the vaccination status is known or needs to be queried.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
-
Price Period
The Price Overwrite Periods of the rates should be longer, than 12 months.
When a company contract is valid for 15 months it needs a extra adaption. This should be possible to create it once.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Cancel items/bookings on billing screen
It would be nice if we could cancel items/bookings on the billing screen by selecting and clicking on a cancel button. Now we have to book a negative item/booking, which is very cumbersome.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Mews Update overview
the update overview on Mews is great, but could it please be possible to add a delete button once you have read the update. that way you know exactly which ones you still need to familiarise yourself with and don't end up with a list 500km long!
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Default reservations report to status cancelled when looking for cancelled bookings
When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Updating Voucher
To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Balance des tiers avec filtre "négatif/positif"
Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
restrictions notifications when amending reservations
Currently when modifying reservations, MEWS does not respect restrictions being in place.
Ideally we would get a pop up in case, we modify a reservation that does not comply with the restrictions in place. So we can choose to except the modification that does not match sales strategy.
38 votesHi Sharon,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Display Last Login for employees
Ability to see when Employees have last logged into the system
12 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Naming stay restrictions
Right now, going through each stay restrictions requires your read each specific variable. However, just each restriction should be able to be named so that we can quickly figure out what each one does by title instead of reading through each variable.
61 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Make it possible to delete a photo by products
Once you have uploaded a photo by a product is it not possible to delete the photo. Please make this possible.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Front of the email for companies that receive invoices
To be able to set the email address that the companies can respond to with queries for 'invoicable' companies. This email should show on the front of the email received by the company and be different to the email for queries for individual customers.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Mix multiple cancelation policies within one rate
To setup 2 policies applicable to 1 rate who has different season instead of creating new rates for each season. The current system block guest from booking through 2 seasons. Example: A stay Dec 17 to Dec 25. December 17 to 20 is low season and December 21st to 25 is holiday/peak season. Low season is 1 policy and Peak/Holiday is 1 policy. Currently, I have 2 rates due to the policy issue.
27 votesDear Mews-ers,
I trust this message finds you well!
I'm thrilled to announce that this particular subject is firmly on our roadmap for the year 2024. To gain a deeper understanding of this topic, I'd greatly appreciate your insights and would like to explore the possibility of setting up a discussion in the coming weeks.
Should you be interested, please don't hesitate to respond to this email.
Eagerly anticipating your response!
With warm regards,
-
Mews Analytics - Customer Lifetime Value
Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.
25 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Resize Printing format to a POS slip printer
When using MEWS to manage a small F&B outlet via Services/Products, it would be nice to be able to link a small POS slip printer e.g. Epson TMT-20, to issue guests a cash invoice for the service if requested that is not on A4.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Round up the price
When you manage rates and all rules in PMS, you could not round up your final price. For exemple, special offer to 10% OFF, the final price will be $101.52 instead of $102.
27 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Extend departure date of bulk Group reservations
Currently you can only extend the departure date of multiple reservations in a Group booking if the Arrival date / time match exactly for all selected reservations.
i.e. when individuals arrive / check-in at different times in the day, we can then no longer bulk update the departure date for the group booking.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can upvote your suggestion.
-
Show check-outs for following day
It would be good if on the Check-out report we could change the date we are looking at. It would mean that we could print out the check-out report the night before for housekeeping.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Do not disturb
The housekeeping should be able to also mark a room as do not disturb. In stead of only: clean, inspected etc.
This way the reception can clearly see if there are any rooms with only new towls. etc.
150 votesHello from the Mews product team,
Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.
Remember you can share a link to this request so that your colleagues can also update the link.
-
Do not apply cancellation fee for date changes
Mews automatically applies cancellation fee for date changes within the cancellation window (unless you untick the box before making a change).
We do not believe that date changes should be treated the same as cancellations and the cancellation fee should not be automatically applied.
This is currently causing operational challenges with charges and adjustments in billing (in the rush, staff may forget to untick the box as this is not intuitive).
It also causes guest complaints, as guests are still charged a fee even though their intention is to stay at the property (they may have just missed a flight…
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
- Don't see your idea?