2194 results found
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Calculate REVPAR correct
Currently the REVPAR is incorrectly calculated all over Mews.
Rooms which are out of order are left out of the equation.
However, REVPAR calculates your revenue based on all rooms (Occupied, Empty or OOO). The current data in both the Manager Report and Manager Analystics in Mews are incorrect.7 votes -
POP UP ALERT ON CHECK OUT
possibility to add a pop up alert on check out screen for very important notes for example :
routing instructions, billing instructions, etc.45 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.
Kind regards,
Aldair
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Add filter detailed to the Product Report
From the Product Report, it would be great to be able to see which reservations have the listed products included
Adding a filter that would show the detailed mode could allow to create a detailed report with the reservation numbers and guest information. It would be fantastic if the report can be ordered by space number4 votes -
Open Bills
Hello,
would be possible to have a report with all the open bills on Mews, in a particolar range of dates?
thank you for the kind Support
Best RegardsElisabetta Pettinato
Villa Olmi Firenze
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include all changes made to customer profiles in the action log
It will be great to have the opportunity to see all the changes made on all the customer profil, more particulary if a classification has been modified or take off. We have the opportunity to see it on a specific custumer profil, but we need to see all in the action log from the dashbord.
54 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add voucher in a resrvation already done
It will be great if we can have the option to add or change the voucher when a reservation is already done.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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See invoice after check in and not only one day prior to check out
See invoice after check in and not only one day prior to check out
1 vote -
public voucher vs company voucher in reservation mask
We often do have companies with different addresses and also subsidiaries or just partners and we can apply negotiated rates. Would it be possible to apply company vouchers/rates when making a reservation ? at present, on the first page of a new reservation only public vouchers are visible to staff. We would need company vouchers in order to speed reservation process. Later on, new company profile with new voucher will be created, but as you know, it is quite time consuming and not all staff are eligible to create/link rates and vouchers.
Thank you3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Printing Regcards in bulk
When printing out regcards via reservation overview report, the report sorting parameters do not influence the actual order the regcards are printed in !
This makes us lose a lot of time, having to sort all the reservation cards by hand !
1 vote -
reservation report including internal use
When creating the reservation report each day, there are always the "internal use" rooms to be put on by hand - and therefore, of course could be forgotten....
It would be helpful, if these rooms also would be on this report automatically - like they also show up on the list "guests in house" by downloading to excel.
...and why they are not shown on the dashboard as arrivals or departures?
3 votes -
Complex Nested Rooms
If 3 rooms can be sold as AB, BC, and ABC, we currently cannot allow for multiple parent rooms (blocking AB and BC from BOTH being sold)
1 vote -
Create an open folio
When you have a room which cannot be checked out due to an open bill, you cannot transfer it to an open bill to arrange it later. Now when the hotel is fully booked you need to get rid of that reservation as otherwise you cannot do a new check in on that room.
3 votes -
Show company name in the Reservation Overview
Es wäre schön, wenn im Reservierungsüberblick auch die Firma des Gastes aufgezeigt werden könnte. Auf diese Weise sieht man auf einen Blick, welche Anreisen/Abreisen/Bleiben zusammen gehören.
7 votes -
reservation report - have the option to have total by day
Reservation Report - have the report to show day by day the number of reservation , revenue and ADR
7 votes -
Action Log Invoices
It would be more efficient to be able to see if an invoice is sent, through the action log of the invoice itself, rather than going to ''mail'' and setting all the filters. Sometimes debtors claim that they did not receive their invoice, this would be an easy way to check this.
4 votes -
standard books by Excellence accounting software integration is missing
standard books by Excellence accounting software integration is missing
1 vote -
Keyboard shortcut for timeline zoom views
I really liked the old timeline where you could zoom in and out using the mouse wheel.
It's nice that you can scroll the timeline using the mouse wheel now.
My suggestion would be:
Holding the macOS Command or Option or Control key + mouse wheel --> you can zoom in and out on the timeline.Same with Windows, probably simply the Control key + mouse wheel.
With this, zooming in and out would be much simpler than it is right now.
2 votes -
Frozen reservations for FO (View only & Check-in/out)
Chain hotels that manage (Group-) or individual reservations for 95% from headquarters level want to restrict individual hotels to make any changes on the reservation. Especially, when the majority of guests are corporate travellers whereby the booking has been made by the company booker. There is an agreement between Chain and Company HQ, whereby the individual hotels are not allowed to make any changes on the reservation.
Restricting employees to only view the reservation details, but are still able to check-in/out and handle the billing of the guestprofile would resolve this.
1 vote -
Show all preloaded deposits in accounting ledger
Accounting Ledger should show all preloaded deposits from previous system so we see the full balance of deposits in the report for audit purposes.
2 votes -
Ability to overbook in roomblocks
When adding rooms in a roomblock, having the ability to overbook when you do not have enough rooms available.
20 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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