2179 results found
-
Calculate REVPAR correct
Currently the REVPAR is incorrectly calculated all over Mews.
Rooms which are out of order are left out of the equation.
However, REVPAR calculates your revenue based on all rooms (Occupied, Empty or OOO). The current data in both the Manager Report and Manager Analystics in Mews are incorrect.7 votes -
Mews Native Channel Manager
Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.
24 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Add filter detailed to the Product Report
From the Product Report, it would be great to be able to see which reservations have the listed products included
Adding a filter that would show the detailed mode could allow to create a detailed report with the reservation numbers and guest information. It would be fantastic if the report can be ordered by space number4 votes -
End of day Restriction / Stopsell
We don't have 24 hour reception so it would be helpful if, when reception closes, we can put a restriction / stopsell on the remaining rooms so no one can book them after hours
We are currently adding a Restriction with the start date and end date being the same to get around this issue
Blocking multiple rooms is also time consuming and alters management reportsAs great as Mews is, I've used 6 other PMS and this is the first one to not have a feature similar to this
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Show spaces where housekeeping staff are working
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Multiple different exceptions for 1 restriction, AND/OR exceptions?
Currently having a MLOS exception and maximum advance exception for close to stay restriction does not work.
An example would be having a close to stay restriction for the Saturdays, except if they book 2 nights, OR if they book within 7 days before arrival (maximum advance).
So what I want is a MLOS2 restriction for the Saturdays, but when it is 7 days before arrival, no restriction at all.
It is probably a setup with an AND/OR rule.
5 votes -
Add vouchers as a field to reservations
Add a field onto the reservation to enter a free format travel agent voucher number issued for billing purposes and to be able to print this voucher number onto the guest bill. This as we need to issue invoices for TMC's that include the voucher number to be approved for payments.
We electronically transfer the data via the API for all these invoiced bill directly to the TMC's for them to electronically process via their OCR system to issue payments. Using billing notes, users to tend to add additional information causing the process to fail.
27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
See invoice after check in and not only one day prior to check out
See invoice after check in and not only one day prior to check out
1 vote -
Placing a room out of order without having to move future reservations
If we are placing a room OOO it would be great for the system to automatically move the future reservations overlapping without having to manually move each reservation manually.
20 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
import calender events
We are looking to IMPORT new calender events, as we have a chain of 15 hotels and need to add these events seperately for each event, each hotel...
would be extremely helpful to add all of these events at once7 votes -
Printing Regcards in bulk
When printing out regcards via reservation overview report, the report sorting parameters do not influence the actual order the regcards are printed in !
This makes us lose a lot of time, having to sort all the reservation cards by hand !
1 vote -
Allocation button
When there is a reservation that cannot be allocated and we fix the issue and leave the space available for it, it would be helpful to have an "allocation button" to just allow Mews to try once again to allocate those reservations in the red overbooked area, instead of allocating them manually one by one, and without having to use the Optimize Space Allocation button in the timeline (which could move other reservations that are not locked in place).
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Flexibility for bill view
When preparing the bill for customers, there are solely two displayable options available.
1. Display detailed products
2. Display everything together as packageThe problem hereby is, that this must be changed in the backend and is set for every invoice immediately. There is no flexibility at all to display the bill differently and spontaneous. In my eyes, this is a must have as sometimes it is necessary to show the invoice as a package and for business travelers for example in detailed.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
ACTION LOG FOR CHANGES MADE ON ALL CUSTOMER PROFIL
It will be great to have the opportunity to see all the changes made on all the customer profil, more particulary if a classification has been modified or take off. We have the opportunity to see it on a specific custumer profil, but we need to see all in the action log from the dashbord.
51 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Complex Nested Rooms
If 3 rooms can be sold as AB, BC, and ABC, we currently cannot allow for multiple parent rooms (blocking AB and BC from BOTH being sold)
1 vote -
Group reservations booker/owner
A better and quicker way to name the group different from the booker. Now it is a mess to get it changed properly. It is always switching and the group name cannot be different as the booker of the group on an easy way.
3 votes -
URGENT - need to refund a card and it won't give me the option to refund!
the payment tab does not show the three vertical dots to do a refund.
invoice has been rebated and of course you are not allowed to do negative payments.
frankly this is the worst part of mews - rebates and refunds!
booking.com is waiting to refund guest so URGENT matter to solve2 votes -
POP UP ALERT ON CHECK OUT
possibility to add a pop up alert on check out screen for very important notes for example :
routing instructions, billing instructions, etc.40 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.
Kind regards,
Aldair
-
standard books by Excellence accounting software integration is missing
standard books by Excellence accounting software integration is missing
1 vote -
Frozen reservations for FO (View only & Check-in/out)
Chain hotels that manage (Group-) or individual reservations for 95% from headquarters level want to restrict individual hotels to make any changes on the reservation. Especially, when the majority of guests are corporate travellers whereby the booking has been made by the company booker. There is an agreement between Chain and Company HQ, whereby the individual hotels are not allowed to make any changes on the reservation.
Restricting employees to only view the reservation details, but are still able to check-in/out and handle the billing of the guestprofile would resolve this.
1 vote
- Don't see your idea?