2187 results found
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Adjustment in the guest statistics
It would be very helpful if the age categories for children in the guest statistics could be adapted to the hotel-specific definition.
For example: 0-5 years and 6-12 years instead of 0-9 years, etc.14 votes -
Create reservations from dashboard
Be able to create bookings from dashboard and extending or shortening the stay of a booking.
14 votes -
accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?16 votes -
Removing guest from group
It should be possible to remove a guest from a group.
Cancelation and rebooking is not a logical process. The canceled booking stays forever in the group, doesn´t it?Shouldn´t be to hard to develop. ;-)
37 votes -
Report for product cancelations including reason
We have a mandatory field for canelationreason when we cancel a product, but there is no report for checking this proccesses.
We need a report sorted by products with reason, guest name, booking date and cancellation date etc.
As it is now, checking is extremely time-consuming because you have to search for everything individually.14 votes -
Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
86 votes -
Add guest name to task list...
...and department, so we do not have to click for the necessary information
16 votes -
No post
Can we please create a feature to block room charges for so no one can add any unnecessary charges to rooms
Right now, we are only commenting on bookings that should be on a no post basis, but of course there is human error at one point or another and it is sometimes easy to miss the comment especially when there are multiple information on the booking, and we end up not getting paid for these services sometimes
12 votes -
Only show available rates when making a new reservation
To keep the rate query clean it would be great if ratecode that are closed or restricted are not visible in the rate query.
21 votes -
Billing
Good afternoon team mews
In the bill when you click on either go to preview or invoice gives us the option to create the invoice or preview the invoice from there to print it gives us 4 options of how we want to print the bill.
Is there a way to add a new template where the consumption per cheche are the totals as something informative?Currently the mews invoice when creating it gives us the total of all the consumption of all checks and on many occasions the guest asks to know how much was consumed in each check…
20 votes -
Add country to Excel rooming list
Excel rooming list must have a country field.
For statistics we need to fill in the country (not Nationality) in the customers profile. With large business groups it is easier, to fill this in the Excel rooming list, than to open every customers profile.25 votes -
Multiple occupancy for a duration of stay.
Multiple occupancy for a duration of stay.
Expample: a Guest is staying for 5 nights. The first 3 nights is single occupancy and the last 2 nights are double occupancy. This should then have multiple rates *depending on the Hotel40 votes -
Dispay daily rate on the calendar
Displaying the rate (Best rate of the day) on the calendar would save time on two levels:
1- When making a reservation, it would be possible to inform the customer at a glance about the availability of a room and to communicate the rate of the room.2- displaying the rates on the calendar would help to check the correct configuration of the rates and to make changes/adjustments if necessary.
5 votes -
Different Email Templates
At the moment Mews only has a template when you send an invoice that thanks the guest for their stay, however the same are sent as reminder which then often get ignored by debtors.
The option to create more standard emails, to create for example a different template for reminders of invoices would be a useful tool to improve the management from within Mews.
39 votes -
House use function - select more rooms
When blocking rooms with "house-use" function, it would be great to have the function to select more rooms at the same time. Now we have to create single blocks and it takes long time.
32 votes -
Interne Buchungseingabe trotz Restriktion
Sobald eine Restriktion gesetzt ist, kann man auch als Mitarbeiter keine Buchung mehr eingeben. Eine Funktion, die dieses möglich macht, wäre praktisch. Denn manchmal soll nur für extern gesperrt werden, aber intern können Zimmer vergeben werden (zum Beispiel bei exklusiven Veranstaltungen). Jetzt muss man immer die Restriktion löschen, ganz schnell die Buchung einpflegen und dann wieder schnell die Restriktion eingeben damit online nicht gebucht wird. Das ist mühsam und eindeutig ein Mehraufwand.
5 votes -
End date on user profile
When making a user profile it would be nice to have an end of employment date or something similar that allows to account to freeze or pause when an employee is not working at the property anymore. This would be a safeguard for responsible user management. This combined with a reminder in advance for users who have user management configured that a user has to be deleted or his/her access has to be extended soon.
16 votes -
Adjusting confirmations manually
Is it possible to make an 'add' option to a confirmation? As an example, people who book a specific room (no room type) and don't see that reflected on the confirmation. You can't mention this anywhere yourself on a confirmation. Examples such as a specific room number, beds apart or room at the front.
26 votes -
Sort Task by different parameters
Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.
27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hide Space Number in Invoice for Future Stays
Finding a method to conceal the "space number" on invoices for future arrivals would be beneficial, particularly when a bill/invoice must be issued before the arrival date. An option to choose "Future Arrival" before emailing guests could prevent the premature disclosure of the assigned space.
8 votes
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