1863 results found
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Mark company contacts as no longer active
In the comany profile there should be a way to "archive" or mark related contacts as "past" or "previous" contact persons. So that when one is viewing the related contacts of a company (customer profiles linked to a company profile) only the current hones are displayed, while the past contacts are still visible but cleary marked as "past contacts".
4 votes -
Rate url
Would it be useful if it was possible to generate a direct booking url for each rate you create.
This will enable you to link your promotions directly to the Booking Engine.
It will also allow you to provide your corporate clients with a link directly to their rate, as a supplement to the rate access voucher
3 votes -
Housekeeping Prioritisation List
Ability to allocate the specific rooms in order of cleaning priority
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Give a warning / pop up when moving a checked-in reservation
When moving an already checked-in reservation at the timeline, there should be a pop up or similar to alert you that you are moving an already checked-in reservation and if you are sure you want to do that. We have had multiple accidents when we have moved a guest who has been checked in and then later we changed some room arrangements for other same day arrivals. This is also because the color for the checked-in reservations is just slightly darker grey which is very easy to miss.
3 votes -
Kopie der Bestätigung des Mailing aus Mews
The hotel would like to receive a cc of the confirmation emails sent by mews. Because we can not follow up on changes made after the original confirmation of a group, ie some have to book different room categories and therefore have differten rates. When part of the rooms are cancelled, we cant see which category at what rate.
1 vote -
Mews Native Channel Manager
Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.
27 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Payment Report Filtering by Department
When I am doing my audit, I am auditing by the department.
It would be very helpful to have the ability to filter the Payment Report by Department, such that I can audit specific sets of credit card receipts, cash transactions, etc.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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1 vote
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VIES integration
It would be great if Mews could integrate with VIES so all company data is checked and validated. This will ensure a higher data quality and simplify billing processes.
1 vote -
Remboursement
Nous aimerions que les remboursements puissent s'émettre automatiquement selon notre politique de remboursement indiqué. (100% à plus de 30 jours, 50% entre 15 et 30 jours)
1 vote -
Displaying products within the rate
When the reception team takes a direct booking and pick up a rate, it should note which products are included. Firstly, when looking at the individual rates – where it notes the R/O cost and products e.g. +£16 – it should note what these products are. Secondly, once it is picked up, in the reservation summary, it displays the rate code e.g. ‘BB’ – but it should also note the summary of the products within it.
1 vote -
Total in reservation overview
In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually
2 votes -
Placing a room out of order without having to move future reservations
If we are placing a room OOO it would be great for the system to automatically move the future reservations overlapping without having to manually move each reservation manually.
22 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Flexibility for bill view
When preparing the bill for customers, there are solely two displayable options available.
1. Display detailed products
2. Display everything together as packageThe problem hereby is, that this must be changed in the backend and is set for every invoice immediately. There is no flexibility at all to display the bill differently and spontaneous. In my eyes, this is a must have as sometimes it is necessary to show the invoice as a package and for business travelers for example in detailed.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Invoice Cancellation
An option to cancel the invoice which would then post all the charges on that invoice back onto the billing tab with the original consumption date. From there we can then negative out what needs to be cancel and then settle the charges as required. This would be a great option for accounts that are settled via EFT.
7 votes -
Add vouchers as a field to reservations
Add a field onto the reservation to enter a free format travel agent voucher number issued for billing purposes and to be able to print this voucher number onto the guest bill. This as we need to issue invoices for TMC's that include the voucher number to be approved for payments.
We electronically transfer the data via the API for all these invoiced bill directly to the TMC's for them to electronically process via their OCR system to issue payments. Using billing notes, users to tend to add additional information causing the process to fail.
29 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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when rebate, reference to the original invoice number is missing
When rebate an invoice, the original invoice number should show at the PDF, at the header level.
Then no need for that information on each item line.
And no need for the customer to be informed about the reason for the rebate - that is for internal use and should be an option to show/not show at the PDF5 votes -
POP UP ALERT ON CHECK OUT
possibility to add a pop up alert on check out screen for very important notes for example :
routing instructions, billing instructions, etc.46 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
We are currently working on a concept that will help us build towards your idea. If you would be interested in beta testing this functionality, please respond to this email.
Kind regards,
Aldair
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retirer des droits à certains compte
Pouvoir retirer certains droit à des utilisateurs, par exemple, j'ai une réceptionniste qui à interdiction de traiter les annulations, je ne peux pas lui retirer ce droit.
il serai bien de créer un système d'interdiction.
1 vote -
Include all changes made to customer profiles in the action log
It will be great to have the opportunity to see all the changes made on all the customer profil, more particulary if a classification has been modified or take off. We have the opportunity to see it on a specific custumer profil, but we need to see all in the action log from the dashbord.
54 votesGreetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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