1863 results found
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Plan weekly housekeeping in MEWS directly
Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to specific days. e.g. for the 9 days plan it in the middle in the stay.Nice improvement, for us its not fully what we need yet. We have every 7 days a cleaning but in case someone stays 9 days it would be great if the system can smartly plan or you can manually move the cleaning to…
14 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Linking room moves prior to guest arrival
When booking a reservation for a guest who will have several room moves during their stay, I would like the ability to link these reservations so it does not appear as if the guest is leaving and arriving when they are only changing rooms.
- If two reservations within a guests dashboard are linked and the consecutive reservation is within a 24 hour period then
- Don't count guest as departing
- Don't count guest as arriving
- Count guest as stay over
This is important for departments like the front desk, but also effect the guest in terms of confirmation emails. Otherwise the…
9 votes -
Being able to issue an invoice - without closing the bill in Mews
I know this was brought up before
Many Companies will not pay a proforma or a bill preview - we need to issue an invoice but without closing the bill.
Why? Sometimes groups are still in house - sometimes we are asking for prepayment
1 vote -
Show departure time in check out report
In the check out report we can see a lot of details for the reservation but not the set departure time. It would be good to see the set departure time or have the check-out report sorted by departure time.
1 vote -
1 vote
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Synxis > Mews integration > Routing rule for travel agencies
With the Synxis > Mews integration we have the option to enable "Create company and travel agency profiles". Is it possible to also include a second step which creates a routing rule for the agency?
3 votes -
Tasks design when printing
When creating a task, the task looks ordered and systematic with spaces between the different points and can even be numbered. But when printing the list, all spaces and numbering is gone and its all just one long sentence. Would be very helpful to have the printed list to look like the actual task description.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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1 vote
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Change reservation service setting
We operate 2 neighboring facilities as 2 different services. It would be nice to be able to change the service of a reservation from the reservation property screen.
1 vote -
add names to the group reservation for booker
Problem: booker doesn't receive confirmation/option with guest names
solution:
-add guest names to the reservation confirmation/option email.
-create more specific summary export including rooms, names, reservation ID, arrival, departure23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow dynamic consumption of F&B component within package
When creating a guest rate of room & food/drink, the later should be consumed on posting from the EPoS system (assuming it is interfaced).
Say we have a rate of $100 of which $70 goes to room and $30 is an allowance in the restuarant. The guest should be allowed to consume whatever they choose in teh restaurant and simply post to their room. At the end of the day, Mews should deduct the lesser of that $30 or their meal from what was posted to teh room. In the event they spend more, they pay the difference at checkout.…
3 votes -
Show spaces where housekeeping staff are working
Option to mark the room, where HSK is currently in. So Front office can see where HSK is currently in and the Manager knows wehere they are (especially if they have more houses / villas or so on one property)
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Lock access to VIP Profiles
Lock access to VIP Profiles
Add a User Permission to allow/prohibit edit access to a VIP marked Guest profile.
1 vote -
Products for channel manager charged per stay
It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.
Kind regards
Liv2 votes -
Male sign
I would like to know if there is a possibility to add the sign of male (the sign of female is already there) for all the male clients? Sometimes with the name itself is not easy to be sure of the gender of the client and that will allow us to find it faster on the calendar view.
Thanks1 vote -
Gross to net
A report that gives you the Gross --everything in between-- and then your net total. When looking at everything in between would like to see the commission and taxes in two different columns. We export all of our records to quickbooks and this would be it easier when it comes to paying sales tax
1 vote -
Very Simple Report by mail
Often employees need just simple information like how much persons are in the house now. For just such a simple qeustions it would be great to email them this information by the report mailing function with a simple mail or better any other messaging system. The excel report is to bulky peoble who just night this simple info stop jusing the excel email report.
3 votes -
Making it easier to delete rates
When you try to delete a rate, it can be very frustrating to have to find out it is linked to your channel manager / has restrictions / linked to another rate / has a voucher....
why not allow you tick boxes to do this whilst you are in the rate you want to delete?
it took me about 5 minutes for something that should be able to be done in 30 seconds!2 votes -
Allocation button
When there is a reservation that cannot be allocated and we fix the issue and leave the space available for it, it would be helpful to have an "allocation button" to just allow Mews to try once again to allocate those reservations in the red overbooked area, instead of allocating them manually one by one, and without having to use the Optimize Space Allocation button in the timeline (which could move other reservations that are not locked in place).
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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URGENT - need to refund a card and it won't give me the option to refund!
the payment tab does not show the three vertical dots to do a refund.
invoice has been rebated and of course you are not allowed to do negative payments.
frankly this is the worst part of mews - rebates and refunds!
booking.com is waiting to refund guest so URGENT matter to solve3 votes
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