1863 results found
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I'd like to make a suggestion regarding our hotels. As they are owned by multiple owners, each one is assigned different rooms. Profit shari
I'd like to make a suggestion regarding our hotels. As they are owned by multiple owners, each one is assigned different rooms. Profit sharing is based on the revenue generated by these rooms. Therefore, we need each room to have a separate accounting account
1 vote -
Zero Balance Required for Check-in
We would like to require all bookings to have zero balance, or be linked to a ledge in order to proceed to check-in. We run a lean operation and all our bookings should be fully pre-paid at time of booking or upon arrival, we want to disable the ability to check-in a booking if there's a balance outstanding.
6 votes -
Task against employee (Mobile App)
Being able to create a task against an employee in the mobile app.
Now you have to edit the task in the webinterface after you created it in the app.4 votes -
Option to confirm two bookable services (parking + stay) in one mail
We would like to send our guests as little email as possible. Therefore, it would be great to be able to confirm two bookable services in one mail. For example parking and a room reservation. To avoid having to send to many emails.
3 votes -
Different Accounting Categories for deposits with different VAT
Deposits with different VATs should flow into different accounting categories. Thus, if the deposit is posted with 19% it should go into accounting category "deposit 19%" and if the deposit is posted with 7% VAT it should go into accounting category "deposit 7%"
3 votes -
Exact Search Filter (Global Search)
When using the search bar for reservation 123 Mews often displays too many results as it includes anything with 1 , 2 , or 3. Recently had to search for confirmation 61 and the list of matching results was too long. Should be able to filter exact search therefore returns one match as the reservation is a unique number.
1 vote -
Make product option 'offer to employee' visible in overview
In the overview of all the products we have in the additional and bookable services, I really miss a column that shows which products are visible for employees. Or a possibility to filter those products only.
Now I have to either enter each product to see if the option is selected or open a second screen as an employee to see what is visible.2 votes -
Accounts Receivable Aging Chart/Management by Calendar month
It makes sense to me to flexibility in AR Management.
The 30 | 60 | 90 day industry standard seems to suit many hoteliers but is hard coded in most PMSs with AR Modules/functions.Some operators in Japan wish to manage and reconcile AR Accounts by calendar month. This is likely to be true elsewhere, given flexibility to do so.
3 votes -
1 vote
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Registration cards for each room instead of each guest
Currently, if a guest books multiple rooms, and even if they have multiple names listed for that registration, you can only print one registration card, and that card will only have one of the room numbers on it. It would be much better to be able to print a card for each room.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Currently, Mews does not allow you to send an automated email before the customer's arrival to request a bank pre-authorization as a guaran
Currently, Mews does not allow sending an automated email before the guest's arrival to request a bank pre-authorization as a guarantee. It is currently possible to realize a pre-authorization but only on the amount of the reservation. So I want to realize a pre-authorization for the booking amount and add the deposit amount, for example 500 euros. Can you add this feature please?
3 votes -
Stay Restrictions - replicated to dependent rates
It would be fantastic if you could get the option to replicate stay restrictions on the base rate to all dependent rates.
I know that there is the possibility of applying restrictions to multiple rates simultaneously.
Some RMS's (Revenue Management systems) are playing with the idea of allowing you to send stay controls from the RMS. The only challenge is that they usually only allow mapping to one rate (your base rate), and hence any restrictions applied using your RMS will only apply to the base rate and not the dependent rates.
Slightly complexed.... the basic question is how to…
3 votes -
Enable payments with Bankcontact & Sofort
We have a lot of guest visiting from Belgium. Would be great if they could pay with Bankcontact and Sofort. We hear from a lot of guest that they would prefer to use this payment method.
4 votes -
Add voice messages in the internal Chat
Option to add voice messages into the internal chat.
People who speak multiple languages cannot write all words. This way you can simply send a short message with less hassle
6 votes -
Show in order overview field the name of the staffmember who made the booking
Many details are visible in the overview field but for us a very important detail is who made the booking.
This person has the overview and does the follow up.
Now I have to go to "Action log" which is packed with all kinds of updates often irrelevant to the case and scroll all the way down to the bottom to find the name of the creator.
I need to know ASAP who made the booking so I know who to ask about the booking.
Thank you.2 votes -
Travel Agent Contract search
The only filter option for Travel Agent Contract is Country. This makes it really difficult to find the correct contract, especially when you have several with approximately the same name.
Or - if Travel Agent Contract could be a filtering for the Companies so it could be found from there.
8 votesReview of Mews Search starting and in exploration phase
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Update Posting Journal format/information - more detailed
When pulling the "Gross Value" information, it would be great to have the Tax and Net Values pull into the report as well so only one report needs to be exported/run to determine what the net revenue and what the taxes were associated with each individual transaction. Right now I would have to run two separate reports to get this information and then manually match up the tax amounts with the net amounts to get the total amounts.
Also, when exporting this and reviewing, there is no easy way to create a pivot table with the items because the "ITEM"…
2 votes -
remove room number on bill
it would be helpfull if you can remove the room number from the bill. some guest expect this to be the final roomnumber while we can not guaranty it.
22 votes -
A feature for fixed charges to roll on a specific date
A feature to post a fixed charge to roll on a specific date, so that you do not have to remember to post the revenue on the correct day - less chance of error this way
1 vote -
Mews Terminal available for ALL GUEST
We are using the 'New Mews Terminal Payment' tool since few month already.
This is very helpfull indeed, except for the group on C/O this morningMost of people in the group are 'Blind or partially sighted'
They had problem with the 'Mews Terminal( The terminal has no '''MARK' or feeling option on the screen to enter their PIN code to confirm payment.How would you solve this in future ?
1 vote
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