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  1. 23 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Laurent Lacourt supported this idea  · 
  2. 50 votes

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    Laurent Lacourt commented  · 

    Definitely a must have asap !

    Laurent Lacourt supported this idea  · 
  3. 89 votes

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    Laurent Lacourt commented  · 

    Hi Josef, If I may enter the conversation I would suggest to create a direct connection as the one for Booking.com if possible.

    Laurent Lacourt supported this idea  · 
  4. 14 votes

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    released  ·  Jan Pulkrábek responded
    Hello, you can add hotjar to GTM, which is avaliable in our booking engine configuration. Mews team
    Laurent Lacourt supported this idea  · 
  5. 64 votes

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    released  ·  3 comments  ·  Taxes  ·  Admin →
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    Laurent Lacourt supported this idea  · 
  6. 8 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Laurent Lacourt supported this idea  · 
  7. 2 votes

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    Laurent Lacourt shared this idea  · 
  8. 5 votes

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    Laurent Lacourt supported this idea  · 
  9. 84 votes

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    Laurent Lacourt supported this idea  · 
  10. 59 votes

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    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

    Laurent Lacourt supported this idea  · 
  11. 76 votes

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    The change in preauthorizations was released in 2022, unfortunately, we missed updating its status. 


    Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US


    Best,

    Mews Product Team

    Laurent Lacourt shared this idea  · 
  12. 19 votes

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    Laurent Lacourt supported this idea  · 
  13. 43 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    You can now disable the QR code from all guest-facing emails through the Settings.

    To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

    If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

    Have a great day,
    Aneta

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    Laurent Lacourt commented  · 

    When we sent the online checkin email to our guests, a QR code get inserted automatically into it whereas we don't use any QR code system. It confuses a lot our client so if the email is not customizable, this QR code needs to be removed by default.

    Laurent Lacourt supported this idea  · 
  14. 297 votes

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    Laurent Lacourt supported this idea  · 
  15. 414 votes

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    Laurent Lacourt supported this idea  · 
  16. 383 votes

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Laurent Lacourt supported this idea  · 
  17. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Laurent Lacourt supported this idea  · 
  18. 108 votes

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    Laurent Lacourt supported this idea  · 
  19. 161 votes

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    Laurent Lacourt supported this idea  · 
  20. 111 votes

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    idea to upvote  ·  5 comments  ·  Taxes  ·  Admin →
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    Laurent Lacourt supported this idea  · 
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