Settings and activity
39 results found
-
568 votes
Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
David Foxx
supported this idea
·
-
14 votes
Thank you for submitting your idea Anouk! I'm Olivia from the Mews product team. I have updated your request and set it as one to be upvoted by the Mews Community.
I am also curious about your perspective on how that could impact the conversion? If we make the booking process more complex by asking for more information, isn't that a risk that more guests would abandon before completing the purchase?
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment David Foxx
supported this idea
·
-
7 votesDavid Foxx
supported this idea
·
-
5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
David Foxx
supported this idea
·
-
15 votesDavid Foxx
supported this idea
·
-
240 votes
Review of Mews Search starting and in exploration phase
David Foxx
supported this idea
·
-
12 votes
An error occurred while saving the comment David Foxx
commented
I agree. We're a quarter of the way into the 21st Century and it truly should be more simple. Seems like the current process was developer created but not user tested by a broad audience of users.
David Foxx
supported this idea
·
-
2 votesDavid Foxx
shared this idea
·
-
8 votesDavid Foxx
supported this idea
·
-
2 votesDavid Foxx
shared this idea
·
-
75 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
David Foxx
supported this idea
·
-
264 votesDavid Foxx
supported this idea
·
-
237 votesDavid Foxx
supported this idea
·
-
28 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
David Foxx
supported this idea
·
-
55 votesDavid Foxx
supported this idea
·
-
9 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
David Foxx
supported this idea
·
-
400 votesDavid Foxx
supported this idea
·
-
101 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
David Foxx
supported this idea
·
-
1 voteDavid Foxx
shared this idea
·
Olivia, I would like to provide an answer to your question. Many people, myself included, have their information saved on their browser such that when a form is displayed, entering part of one field such as last name will trigger the display of the person's information auto-populated into the fields, making the process so much easier for the Guest and minimizing the time it takes to complete check-in online closer to the Guest's arrival date. Data capture at the time of booking is a logical part of the booking process. Having years of experience in Disney Resort Reservations for US properties, this is part of building out the Guest's profile on the Disney site and the data is used to populate forms for new reservations whether dining, recreation, rooms, or special events. Online check-in is, in theory, supposed to expedite your arrival but if it takes just as long to check-in before your arrival, why bother (I know: no waiting in lines, etc.).