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Online Check-in QR code

Have a generic QR code to promote online check-in and enable guests to complete online check-in with their name and reservation number.

Guests do not always keep the emails sent, so the code could be displayed in the hotel lobby, if guests are standing in the check-in queue this could be a prompt to complete the online check-in and save them time.

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Sam shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Adminjames.taylor (Admin, MEWS) responded  · 

Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Vivien Polauf commented  ·   ·  Report

    To streamline the check-in process, especially for large groups, we propose implementing a QR code system:

    Guests scan a QR code that directs them to the hotel’s guest portal.

    They can complete online check-in by entering their first and last name.

    This allows faster processing for groups compared to relying solely on the 6 available kiosks.

    For individual arrivals, the current solution using a personalized online check-in link via email remains available.

    This approach provides flexibility: efficient group check-in through QR code scanning while maintaining the personalized option for single guests.