Settings and activity
170 results found
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313 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Sam
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12 votesSam
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56 votesSam
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30 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
commented
This would be so helpful to save clicks! Whenever we lock a reservation we add the reason why it is locked, often the team 'forget' to add the comments because it is not a fast process.
Sam
supported this idea
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46 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
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752 votes
A new solutions for permissions is now in progress
Sam
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An error occurred while saving the comment Sam
commented
Good idea, staff cannot even access the mail queue without admin access so front desk and reservation team have no clue if a email is actually delivered or not.
An error occurred while saving the comment Sam
commented
Hi Moh,
This topic is open on the below link, maybe good to vote there too:
https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/44685652-emails-queue-accessible-also-for-non-admin-usersAn error occurred while saving the comment Sam
commented
This is essential for Front Desk and Reservations as they are the guest facing roles and the ones questioning if confirmations etc were sent.
An error occurred while saving the comment Sam
commented
This was only released for admins - would be great to front office and reservations to view this since they are the guest facing departments who need to check.
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53 votesSam
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58 votesSam
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65 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
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10 votes
An error occurred while saving the comment Sam
commented
We need to check this regurely, so far we use the device commands queue but in the reservation action log would be much quicker to check.
Sam
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114 votesSam
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92 votesSam
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109 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
supported this idea
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62 votesSam
supported this idea
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102 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Sam
supported this idea
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92 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.Sam
supported this idea
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188 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
commented
Totally agree! It comes up when doing renovations etc. that you need to block a whole floor and it is so time consuming doing this one by one.
Sam
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5 votesSam
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36 votes
An error occurred while saving the comment Sam
commented
Really confusing when action log is in local time but cancellations etc. show a timestamp in GMT - only local time is relevant not GMT.
Plus started by kiosk really confuses our team when we use kiosks + staff admin mode on tablets.Sam
supported this idea
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22 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
supported this idea
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This is still a major issue, many OTA's create a generic email address so this is not a way to block the guests from booking and staying. Manually checking names for possible profiles to merge is also not a solution when you use kiosks.
We really need a better alert and guests need to be blocked from using kiosks if there is a possibility they match a blocked profile.