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Flexibility to add additional fields to Booking Engine

Properties are looking for more personalized experience. It's important to collect information such as allergies, personal preferences, arrival time, etc.

It would be great if there was a flexibility to add additional fields in the booking engine (arrival, allergies, preferences, occasion for the stay) and give properties flexibility to collect this important data from their guests at the time of booking.

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Rosta shared this idea  ·   ·  Report…  ·  Admin →
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idea to upvote  ·  Jan Pulkrábek responded  · 
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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  • Brianna Davis commented  ·   ·  Report

    Mailing Address is Critical - we need to know how to send lost items left in rooms back to guests

    Also - dietary restrictions and allergies would be game changing so that we can personalize their in-room amenties

  • Juho commented  ·   ·  Report

    Having the nationality field required would help the work of our reception greatly. We need to collect the nationality data by law for statistics purposes.

  • Jonas Mog commented  ·   ·  Report

    It is ridiculous that we have no option to set up the first name as mandatory. Technically not a big thing but for hotel operations important.

  • Paul Holgate commented  ·   ·  Report

    Can you please add a report that allows you to breakdown your Aging Summary by individual debtors (30/60/90 days etc.)

  • Claire commented  ·   ·  Report

    Add a hyperlink to the booking notes, or the guest’s profile.

    Many thanks

    Claire

  • alex commented  ·   ·  Report

    Street address please.

  • ling commented  ·   ·  Report

    In the Netherlands the address is mandatory for night registry.

  • Tommaso Vineis commented  ·   ·  Report

    - arrival time mandatory during booking process (Mews booking tool) or during online check-in

    - arrival time automatically set in the reservation under 'arrival' or with an extra window 'arrival time'

    - Type of bed mandatory in the double bedrooms to be choosen betwewen 1 large or 2 single beds

  • Amanda Reuss commented  ·   ·  Report

    Thank you for this post, Robert! It will be even more important to capture guest zip code (if not the entire address) during the booking process in distributor as we move towards Google banning third party cookies in Chrome browser and our owned data becomes more and more integral to marketing campaigns.

  • Reservation Office commented  ·   ·  Report

    - giving the guest the option to enter their arrival time during booking process (Mews booking tool) or during online check-in

    - arrival time automatically set in the reservation under 'arrival' or with an extra window 'arrival time'