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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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485 results found

  1. OM3000 is a point of sale solution provided by Keller & Durr that allows properties to manage their sales and inventory in the hotel's restaurant, cafe or bar.

    2 votes

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  2. Adel provide door lock systems for hotels. With this integration, when the guest arrives, the property can cut keys directly from Mews instead of having to rely on additional systems.

    2 votes

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  3. Systeam is a German-based badge system software that records the guests' consumption of a hotels' spa services. This integration would allow properties to directly post the consumption from Systeam to Mews and save the staff the time spent doing it manually.

    2 votes

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  4. This would allow for integrators to retrieve not only the product category id but the name of the category as well when calling Get all products.

    2 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. The Dynamsoft integration enables image capture, recognition and required guest information to be extracted from travel documents and removes the need for manually adding this information to the guest profiles in Mews.

    2 votes

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  6. This change would remove the need for existing channel manager integrations to check the Mews channels list on a regular basis and manually update the mapping with every new channel.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Olery is a Business Intelligence integration that collects, analyses and distributes online reviews from guests for the global hospitality industry.

    2 votes

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  8. Almex provide door lock systems for hotels. When a guest is arriving at your property, you would like to create the key directly from Mews rather than having to use various software.

    2 votes

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  9. Bejermar provide accounting software to hotels. With an integration to Bejermar accounting, Mews will have a standardised CSV export which can be imported into the Bejermar software.

    2 votes

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  10. I was wondering if there could be a connection between Mews and Feratel where we could just open guests reservation and with one click send them the guestcard and therefore we would not have to go through Feratel for that. Would save us massive time.

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  11. When a reservation is locked in Mews (to ensure the guest keeps the specific room they have been assigned), the reservation currently becomes unlocked if the guest updates their check-in time during online check-in (e.g. via Duve).

    This creates a risk that the room assignment can be changed afterwards without us noticing, since we do not receive any notification that the reservation was modified and unlocked.

    Proposed improvement:
    If a reservation is locked, changes made during online check-in (such as check-in time updates) should not automatically unlock the reservation. Alternatively, Mews could keep the reservation locked or automatically re-lock it…

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  12. When CHM bookings are settled using a VCC (Virtual Credit Card), it would be best if the amount that can be automatically charged to the card can be configured to add the products added through product rules.

    1 vote

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  13. Use Case:
    We're developing a Kitchen Display System (KDS) integration with the MEWS POS API. A KDS needs real-time notifications when:
    - A new order is created
    - Items are added/modified on an existing order
    - Orders are merged

    Current Limitation:
    The available webhook events don't cover order creation or item additions:
    - order.state.updated - Only fires on state changes (e.g., open→paid), not on initial creation
    - order.status.updated - Fires on fulfillment status changes, but not triggered when order is created
    - order.total.updated - Only fires on tip/correction changes
    - order.payments.added - Fires when payment is added (too late for…

    1 vote

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    idea to upvote  ·  0 comments  ·  Webhooks  ·  Admin →
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  14. We are a small hotel with only 15 rooms. I would love to be able to limit the number of rooms sold both, at one session and in total.

    We recently received a booking of 10 rooms under one name and for a single night only. We now set a min. stay of two nights to prevent that from happening in the future. However, for certain periods I would like to be able to close the sale of rooms automatically via channel manager after a particular number of rooms sold.

    1 vote

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  15. Our integration allows guests to book upsells through our application,
    which are then posted to Mews. While this generally works well, we have
    encountered an issue since adding support for ordering additional services.

    Specifically, we are unable to locate the service fee through the API before
    an order is placed. To ensure transparency, we need to show the guest the
    full price, including the service fee, before they confirm their order.
    Although I can see the fee by fetching order items after the transaction is
    complete, I need to access this information beforehand.

    1 vote

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    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
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  16. One of our properties uses Lynx to talk to an automatic door lock system. Each booking generates a PIN number which is sent to the locks and automatically enables for the duration of their stay. We have to log into the Lynx system to see this, as the PMS field named PinNumber is not visible anywhere. It would be great if this could be added.
    It would also be great if there was a direct integration to lock providers such as Yale and TTLock, so we could skip the third party. I understand Mews wanting to push their own lock…

    1 vote

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  17. I use Zapier to synchronise new and updated customers from Mews to Zapier and then to an email campaign provider to send out campaigns. There is a very important field that is not synced from Mews to Zapier: "send marketing mails". We all want to respect the GDPR, but then we need that important data field. :)

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  18. There is already a STR interface, but STR told me today that it's unable to pull segmentation via API. This is critical for us. Just pulling all revenue stats into "Totals" is not good enough for our hotels.

    1 vote

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  19. Guest Portal link to be enabled on in room tablets. The guest should be able to access his booking on the in room tablets.

    1 vote

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  20. When reserving tables in the guest profile in Mews, the restaurant associated with the hotel the user is currently logged into should be automatically displayed.

    Alternatively, the selection field should be left empty or include a prompt such as "Please select."

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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