492 results found
-
Marketplace: Victor & Charles CRM integration
Victor & Charles thoroughly examines all public information found on the internet in order to have an updated guest profile, directly integrated into MEWS (LinkedIn, Facebook, Insta, Twitter, etc.) for real time use. The data enhanced by Victor & Charles are updated automatically so that the hotel benefits from the best of guest knowledge at all times (preferences, hobbies, dietary requirements, etc.).
2 votes -
Marketplace: Add OM3000 Point of Sale
OM3000 is a point of sale solution provided by Keller & Durr that allows properties to manage their sales and inventory in the hotel's restaurant, cafe or bar.
2 votes -
Windows Connector: Adel Door Lock Integration
Adel provide door lock systems for hotels. With this integration, when the guest arrives, the property can cut keys directly from Mews instead of having to rely on additional systems.
2 votes -
Marketplace: Add Systeam Wellness Integration
Systeam is a German-based badge system software that records the guests' consumption of a hotels' spa services. This integration would allow properties to directly post the consumption from Systeam to Mews and save the staff the time spent doing it manually.
2 votes -
Connector API: Resolve the Name of product Categories (by CategoryId)
This would allow for integrators to retrieve not only the product category id but the name of the category as well when calling Get all products.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Marketplace: Dynamsoft Passport Reader Integration
The Dynamsoft integration enables image capture, recognition and required guest information to be extracted from travel documents and removes the need for manually adding this information to the guest profiles in Mews.
2 votes -
Channel: Automatic channel code mapping
This change would remove the need for existing channel manager integrations to check the Mews channels list on a regular basis and manually update the mapping with every new channel.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Marketplace: Olery Integration
Olery is a Business Intelligence integration that collects, analyses and distributes online reviews from guests for the global hospitality industry.
2 votes -
Windows Connector: Almex Door Lock Integration
Almex provide door lock systems for hotels. When a guest is arriving at your property, you would like to create the key directly from Mews rather than having to use various software.
2 votes -
Marketplace: Add Bejermar Accounting as a connectable integration
Bejermar provide accounting software to hotels. With an integration to Bejermar accounting, Mews will have a standardised CSV export which can be imported into the Bejermar software.
2 votes -
Webhook for closed bills
To retrieve new bills, we currently poll the getAll bill endpoint every minute — even when no new bills are available. As the number of integrated properties increases, this generates a significant and unnecessary volume of traffic on the Mews API.
We'd like to propose a solution: implementing a webhook that notifies the integration whenever a bill is closed, including the corresponding billId. This would allow us to retrieve and process only the relevant bill, rather than repeatedly polling the full list.
We believe this change would meaningfully reduce API load on both sides while improving the efficiency and reliability…
1 vote -
Allow customers to access Mews audit/security logs for SIEM integration
Posted on behalf of JnCQUOI Beach Club: the property would like access to Mews audit/security logs for SIEM integration, so their security team can monitor suspicious activity and investigate incidents more effectively.
0 votes -
native Schlage Encode integrations to allow for automated code delivery for keypad locks
We operate self-check-in properties using keypad locks and would like Mews to support native access code management and delivery for PIN-based locks.
Our ideal workflow would be:
Reservation is created in Mews
Mews automatically generates a unique guest access code
Code is assigned to the room and active only for the guest's stay dates
Mews automatically sends the code through Guest Journey messaging (SMS and email)
Code automatically expires at checkout
Guests do not need to download an app or use their phone as the keyMany independent hotels, motels, vacation rentals, cabins, RV resorts, and self-check-in properties utilize keypad…
1 vote -
Es wäre schön ein Bankingmodul ähnlich dem in HS 3 zu integrieren
Es wäre schön ein Bankingmodul ähnlich dem in HS 3 zu integrieren, welches offene Rechnungen gleich bei evtl. Zahlungseingängen automatisch verbucht und als bezahlt anzeigt. Das lief sehr gut bei HS 3 und erleichterte die Arbeit ungemein.
1 vote -
Support guest-to-guest relationship types via Connector API
Currently, guest-to-guest relationship types (such as parent/child or other underage-related relationships) are available in the Mews UI, but they cannot be created or updated through the Connector API.
For integrations operating in countries where local regulations require declaring relationships between adults and underage guests, this limitation prevents full legal compliance through automated check-in flows.
We would like to request support for creating and managing guest relationship types via the Connector API, including underage-related relationships already supported in the UI.
This enhancement would help partners maintain regulatory compliance while keeping the guest registration process fully automated.
1 vote -
Automatic closing of same-day availability at a fixed time every day across all our Mews accounts
Every day, at the end of the afternoon, our reception teams manually close same-day availability on each of our Mews accounts in order to avoid receiving late bookings that we would not be able to accommodate.
This process is quite time-consuming and remains prone to errors since it is carried out manually.
That would be great to have a way to automate this action every day at 5:30 PM across all of our Mews accounts.
1 vote -
Telephone number make the field mandatory and block unsupported formatting before saving
We have trouble with synchronization between Best Western CRS and MEWS.
If you write certain phone number formats in the guest profile, including hyphens, which are not supported and this will prevent the reservation from syncing correctly to Best Western CRS.
If the reservation do not sync, Best Western can not see the reservation and can overbook the hotel.
We are having overbooking problems because of this.
Can we make the phone number field mandatory and block unsupported formatting before saving?
1 vote -
enhance get channel manager to work similar to get all reservations returning data for all reservations.
At the moment, the Get reservation channel manager details endpoint is designed with a couple of limitations:
• It supports a maximum of 100 reservations per request
• It requires a reservation ID array to be provided
it is practically impossible to use in for our dwh integration as we need to fetch this information for all reservations in MEWS.
So i suggest to make it same as get all reservationss endpoint returning all data for all reservations
1. The ability to make the reservation ID array optional, so the endpoint could behave similarly to Get reservations while returning only…1 vote -
Per-channel control for “Send confirmation email to channel reservations” (enable for Amadeus/GDS only, exclude OTAs)
Hello all, I am raising this request on behalf of the property "Knickerbocker On The Lake".
The property needs to automatically send Mews confirmation emails only for GDS/Amadeus reservations, while not sending Mews confirmations for OTA reservations.
Today, the “Send confirmation email to channel reservations” setting in the bookable service is all‑or‑nothing for all Channel Manager reservations. If we turn it on, Mews sends confirmations for all channels (GDS + OTAs). If we leave it off, Mews does not send confirmations for any channel reservation.
The desired behavior is more granular control over which channel reservations get automatic confirmations, for…1 vote -
iCal export option
Hi,
there are some new OTA-s which would be able to get Mews's availibility if an ical export could be taken out from Mews.1 vote
- Don't see your idea?