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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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487 results found

  1. Victor & Charles thoroughly examines all public information found on the internet in order to have an updated guest profile, directly integrated into MEWS (LinkedIn, Facebook, Insta, Twitter, etc.) for real time use. The data enhanced by Victor & Charles are updated automatically so that the hotel benefits from the best of guest knowledge at all times (preferences, hobbies, dietary requirements, etc.).

    2 votes

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  2. OM3000 is a point of sale solution provided by Keller & Durr that allows properties to manage their sales and inventory in the hotel's restaurant, cafe or bar.

    2 votes

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  3. Adel provide door lock systems for hotels. With this integration, when the guest arrives, the property can cut keys directly from Mews instead of having to rely on additional systems.

    2 votes

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  4. Systeam is a German-based badge system software that records the guests' consumption of a hotels' spa services. This integration would allow properties to directly post the consumption from Systeam to Mews and save the staff the time spent doing it manually.

    2 votes

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  5. This would allow for integrators to retrieve not only the product category id but the name of the category as well when calling Get all products.

    2 votes

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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. The Dynamsoft integration enables image capture, recognition and required guest information to be extracted from travel documents and removes the need for manually adding this information to the guest profiles in Mews.

    2 votes

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  7. This change would remove the need for existing channel manager integrations to check the Mews channels list on a regular basis and manually update the mapping with every new channel.

    2 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Olery is a Business Intelligence integration that collects, analyses and distributes online reviews from guests for the global hospitality industry.

    2 votes

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  9. Almex provide door lock systems for hotels. When a guest is arriving at your property, you would like to create the key directly from Mews rather than having to use various software.

    2 votes

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  10. Bejermar provide accounting software to hotels. With an integration to Bejermar accounting, Mews will have a standardised CSV export which can be imported into the Bejermar software.

    2 votes

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  11. We have trouble with synchronization between Best Western CRS and MEWS.

    If you write certain phone number formats in the guest profile, including hyphens, which are not supported and this will prevent the reservation from syncing correctly to Best Western CRS.

    If the reservation do not sync, Best Western can not see the reservation and can overbook the hotel.

    We are having overbooking problems because of this.

    Can we make the phone number field mandatory and block unsupported formatting before saving?

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  12. At the moment, the Get reservation channel manager details endpoint is designed with a couple of limitations:
    • It supports a maximum of 100 reservations per request
    • It requires a reservation ID array to be provided
    it is practically impossible to use in for our dwh integration as we need to fetch this information for all reservations in MEWS.

    So i suggest to make it same as get all reservationss endpoint returning all data for all reservations
    1. The ability to make the reservation ID array optional, so the endpoint could behave similarly to Get reservations while returning only…

    1 vote

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  13. Hello all, I am raising this request on behalf of the property "Knickerbocker On The Lake".
    The property needs to automatically send Mews confirmation emails only for GDS/Amadeus reservations, while not sending Mews confirmations for OTA reservations.
    Today, the “Send confirmation email to channel reservations” setting in the bookable service is all‑or‑nothing for all Channel Manager reservations. If we turn it on, Mews sends confirmations for all channels (GDS + OTAs). If we leave it off, Mews does not send confirmations for any channel reservation.
    The desired behavior is more granular control over which channel reservations get automatic confirmations, for…

    1 vote

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  14. Hi,
    there are some new OTA-s which would be able to get Mews's availibility if an ical export could be taken out from Mews.

    1 vote

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  15. General Webhooks authenticate via a token in the URL works, but URL tokens can leak through server logs and proxies.

    this is usually solved with HMAC-SHA256 signing. A signature header computed from the request body using a shared secret. The receiver verifies the hash, the URL stays non-sensitive.

    We're building on the Connector API and had to add workarounds to compensate.

    Would be great to have this natively.

    1 vote

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    idea to upvote  ·  0 comments  ·  Webhooks  ·  Admin →
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  16. Guest profile
    List of activities
    Quick-action buttons (restaurant / boat / transfer)
    Date and time
    Service provider
    Notes / special requests
    Synchronization with Mews (linked to the reservation)

    1 vote

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  17. DEVELOP IT TO MOVILE PHONES , OR A BETTER WAY TO SCAN FOR TABLETS.

    1 vote

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  18. I was wondering if there could be a connection between Mews and Feratel where we could just open guests reservation and with one click send them the guestcard and therefore we would not have to go through Feratel for that. Would save us massive time.

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  19. When a reservation is locked in Mews (to ensure the guest keeps the specific room they have been assigned), the reservation currently becomes unlocked if the guest updates their check-in time during online check-in (e.g. via Duve).

    This creates a risk that the room assignment can be changed afterwards without us noticing, since we do not receive any notification that the reservation was modified and unlocked.

    Proposed improvement:
    If a reservation is locked, changes made during online check-in (such as check-in time updates) should not automatically unlock the reservation. Alternatively, Mews could keep the reservation locked or automatically re-lock it…

    1 vote

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    idea to upvote  ·  0 comments  ·  Integrations  ·  Admin →
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  20. When CHM bookings are settled using a VCC (Virtual Credit Card), it would be best if the amount that can be automatically charged to the card can be configured to add the products added through product rules.

    1 vote

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