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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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  1. Yep, the issues we have that is looks like this mews connector is something you install on a desktop and then manually start it or something.

    We need to have this running on a server as a service/deamon, so it autostarts when we the server is started and not for a user to login and autostart.

    We have it autostarting, and autouserlogin, with locks the screen after a few moniutes, but that is not how it should be running, should be a bit more robust.

    Preferably also with something to monitor (logs, proceses, http requests) so our monitoring can see…

    24 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    A short update: we are currently investigating with our team to determine the feasibility of making a cross-platform, Windows-service ready, version of Mews Connector. More news on this investigation in the coming weeks. 

  2. For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.

    22 votes

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  3. we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    22 votes

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  4. In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    22 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.

    21 votes

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  6. At the moment, we can't sell Mews POS in Portugal due to lack of certification and we don't have other POS which we integrate with. Most of the prospects have PMS + POS solution with local Portuguese providers.

    21 votes

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  7. We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.

    21 votes

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    idea to upvote  ·  Josef Lapka responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Currently, an integration partner can listen to Websocket notifications to receive real time updates on reservations, command, and space events.

    reference: https://mews-systems.gitbook.io/connector-api/websockets

    It would be nice to match this in the Webhook options

    21 votes

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  9. Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.

    20 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Show previous year figures by month and also by day in the management report.

    Be able to extract the previous year same time OTB sold data day by day

    20 votes

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  11. We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.

    19 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  12. We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

    19 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
    Please do not have a difference between profile and API of the Title field.

    The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.

    18 votes

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  14. Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    17 votes

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  15. iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.

    17 votes

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  16. In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    16 votes

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  17. The current rates/getall API call does not bring up the Rate Description and Rate Segment.

    Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.

    Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…

    16 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Having the ability to pull the Manager's Report in Mews via the Connector API instead of setting up an export schedule.

    16 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!

    16 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. Open API for Starter and Pro Package

    15 votes

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