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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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499 results found

  1. Filter Items for Type or/and subType

    we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    22 votes
    5 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  2. Endpoint accountingItems/getALL: return "external Identifier" field in PaymentItems

    In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    22 votes
    4 comments  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSylvia Tang (Junior Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Include Cancellation Reason in Reservations/getall

    In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
    - COVID-19
    - Other
    - Confirmation missed
    - Booked elsewhere
    - Force majeure
    - Guest complaint
    - No show
    - Price is too high
    - Service not available
    - Input error
    - Invalid payment
    - Travel agency
    - Requested by guest

    22 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  4. Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE

    For guest communication it would be helpful to have a field exposed to Connector API with the information whether or not a confirmation email has been sent for the reservation. Same is true for pre-Stay, On-Prem, etc.

    21 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  5. POS Integration - Portugal

    At the moment, we can't sell Mews POS in Portugal due to lack of certification and we don't have other POS which we integrate with. Most of the prospects have PMS + POS solution with local Portuguese providers.

    21 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  6. Connector API : send rates policy

    We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.

    21 votes
    2 comments  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Josef Lapka responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Expand Webhook functionality to match current Websocket options

    Currently, an integration partner can listen to Websocket notifications to receive real time updates on reservations, command, and space events.

    reference: https://mews-systems.gitbook.io/connector-api/websockets

    It would be nice to match this in the Webhook options

    21 votes
    on the roadmap  ·  4 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  8. Show PY Figures and same time OTB figures on Management reporting

    Show previous year figures by month and also by day in the management report.

    Be able to extract the previous year same time OTB sold data day by day

    20 votes
    2 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  9. Add Webhook ServiceOrderCreated

    It is helpful to have a separate webhook event for ServiceOrderCreated (Additionally to ServiceOrderUpdated) to discriminate new from changed reservations. Similar to Customer, where both events have a separate webhook.

    19 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  10. Mobile discount option

    We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.

    19 votes
    2 comments  ·  Booking engine API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminKsenia Galtsova (Admin, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  11. Email consent via Channel Manager API

    We need to receive the email consent (Send marketing emails option) for reservations coming from Channel Managers.

    19 votes
    2 comments  ·  Marketplace  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Company Information on Customer Profile

    Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.

    19 votes
    2 comments  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. Make Creator and Closer data from Bills & Invoices report available via the API

    Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?

    17 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  14. iDeal as an External Payment Type

    iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.

    17 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  15. Connection to Guestonline

    In France, Restaurants use mostly Zenchef and Guestonline for restaurant booking. Resdiary as the only option can be a blocker

    16 votes
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  16. Extract Rate Segment and Rate Descriptions through rates/getall API call

    The current rates/getall API call does not bring up the Rate Description and Rate Segment.

    Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.

    Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…

    16 votes
    1 comment  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Adminjord.sips (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Manager's Report via the API

    Having the ability to pull the Manager's Report in Mews via the Connector API instead of setting up an export schedule.

    16 votes
    0 comments  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. Marketplace: Add Micros as a connectable POS

    Micros by Oracle provide a POS within the hospitality industry. Whilst Mews would not build a connection towards Micros, Micros can connect to our API. Upvote this topic to let the Micros POS team know you would like them to connect to Mews!

    16 votes
    0 comments  ·  Marketplace  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. Ability to cancel Accounting items

    We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.

    We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.

    Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.

    15 votes
    idea to upvote  ·  0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  20. PLN exchange rates from NBP

    enabling automation of importing National Polish Bank exchange rates for Polish Zloty (PLN)

    15 votes
    2 comments  ·  Integrations  ·  Admin →
    How important is this to you?
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