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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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490 results found

  1. integration to Symphony POS

    8 votes

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    1 comment  ·  Integrations  ·  Admin →
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  2. 8 votes

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    1 comment  ·  Integrations  ·  Admin →
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  3. Hold reservation source data when creating reservations via connector. At the moment source is simply listed as connector. But we need to show whether that researvaton source was email, phone, onsite etc. Currently we are using Salesforce API via connector to create reservations but losing this data.

    8 votes

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  4. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    8 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. When you are in a channel manager rate in the channel manager mappings and you click the 'X' in the top left it puts you back to the main channel manager settings page rather than the list of channel manager rates.

    When you're trying to delete a space category you need to unmap it from the channel manager rates first, if you have a lot of rates this becomes very time consuming when it's putting you back to the main page each time.

    Generally this could be made easier with an "unmap from all rates" button

    8 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

  6. Include the following information related to the customer for the Channel Manager API :

    date of birth
    occupation

    https://mews-systems.gitbook.io/channel-manager-api/mews-operations/operations/reservations#customer

    There are two partnetrs who have requested this feature : Temairazu / Dirs21

    7 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  7. The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
    -The loyalty program
    -Membership Number
    -Membership level

    The request was for:
    -Marriott Bonvoy
    -Preferred hotels and resorts

    7 votes

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  8. The new reservations/getAll endpoint & the new bills/getAll endpoint both use a new AccountId(s) field. This field can contain a customer or a company.

    In the case of the reservation AccountIds field, we would possibly need to do two requests per AccountId to fetch the required information.

    It would be a lot easier if there was an accounts/getAll endpoint where we could fetch the information with just a single request.

    7 votes

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  9. Currently, block reservations are not transferred to other systems. Systems such as Fairmas or RMS cannot see the blocks until a list of names is entered and the actual reservation number for each single reservation is generated by MEWS. This distorts P/U and open pricing. The problem could be solved by also giving a block a reservation number.

    7 votes

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  10. Connect directly to VRBO without the need of subscribing to another software

    7 votes

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  11. Allow for integration to Event data in the region (e.g. fair dates, regional holidays)

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. direct integration with SalesForce

    7 votes

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  13. Add adult and child number parameters to deeplink supported parameters. It will be convinient to room booking chatbot. Client enter number of adults and children for search in chatbot and then receive results with booking engine link to continue booking process. For client will not be necessary enter person number twice (on chatbot and on MEWS sbooking engine site).

    7 votes

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  14. Last year we were able to pull the report even with missing data. Now - as asoon as one detail is missing, there is no access to the report. The offical partners state that they need the numbers which is the most crutial to them. We need this report to work again, even with missing names / details.

    Many thanks for your consideration and execution.

    7 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.

    These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.

    This ORDERS dataset being taken from such an API call would also be useful for reporting since the…

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?

  16. As it stands, the key cutter automatically defaults to whatever check-out time in that property is.

    When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.

    7 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.

    7 votes

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  18. There's currently no way to change a reservation's status to "Optional" using the API. There are individual endpoints for confirming and canceling a reservation, but no endpoint for making one optional. A specific endpoint, or an extension to the [PlatformAddress]/api/connector/v1/reservations/update that allows for modifying the reservation state would be great!

    Why? We allow our users to create "Enquired" reservations but they now have no way to make those reservations "Optional" (from our system)

    Thanks!

    7 votes

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  19. When updating a reservation in Mews, such as the interval, there should be an option included to resend the confirmation email to the guest with the changes.

    7 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. https://squareup.com/us/en/point-of-sale

    Built for simplicity, and trusted by more than 2 million businesses globally.
    Set up your free Square Point of Sale system with ease. The intuitive order and payment flow makes POS transactions a snap and lets you effortlessly manage customers and your entire business.

    7 votes

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