Late Check Out Key Cutter Integration
As it stands, the key cutter automatically defaults to whatever check-out time in that property is.
When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.
Kevin H.
shared this idea
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Leo Blouin
commented
Adding a grace period would also be helpful.
In the marketplace integration setting to add a grace period, like 15 minutes after checkout time, so people who arrive a bit late for C/O don’t have to return to the desk to speak to reception to re-do the key to grab their luggage.
This is especially useful for kiosk-only properties.
-
Micha Adriaans
commented
Important!
-
Edith Vonken
commented
Important!
-
Maxine Hofman
commented
nice to have, must have in 2026
-
Bartomeu Agustí Ferré
commented
This daily basic functionality should be already running. Makes no sense to avoid this sort of automation