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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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496 results found

  1. Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.

    These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.

    This ORDERS dataset being taken from such an API call would also be useful for reporting since the…

    7 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?

  2. As it stands, the key cutter automatically defaults to whatever check-out time in that property is.

    When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.

    7 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. There's currently no way to change a reservation's status to "Optional" using the API. There are individual endpoints for confirming and canceling a reservation, but no endpoint for making one optional. A specific endpoint, or an extension to the [PlatformAddress]/api/connector/v1/reservations/update that allows for modifying the reservation state would be great!

    Why? We allow our users to create "Enquired" reservations but they now have no way to make those reservations "Optional" (from our system)

    Thanks!

    7 votes

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  4. 7 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. Our integration both can add and delete restrictions via the Connector API, however there is not the ability to modify or update the restriction. This can currently only be done inside Mews Commander.

    7 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. https://squareup.com/us/en/point-of-sale

    Built for simplicity, and trusted by more than 2 million businesses globally.
    Set up your free Square Point of Sale system with ease. The intuitive order and payment flow makes POS transactions a snap and lets you effortlessly manage customers and your entire business.

    7 votes

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  7. 7 votes

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  8. An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.

    6 votes

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  9. Resdiary table reservations should be automatically canceled if the stay is canceled.
    It would be ideal to ask whether you would also like to cancel the table reservation(s).

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
    But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  11. Integrate mews with instagram book now button so guests can book direct in the platform

    6 votes

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  12. Une connexion avec EBP Compta pour l'export comptable serait grandement apprécié.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  13. 6 votes

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  14. We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  15. 6 votes

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  16. Tomas Channel Manager integration

    6 votes

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  17. Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.

    6 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance

    6 votes

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  19. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    6 votes

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    Hello from Mews RND! We plan on tackling this idea and if you are still keen on utilising this functionality, let us know. We'd love to get some early feedback on the draft designs of the API endpoint to ensure maximum usefulness.

  20. When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.

    One additional "section" in orderItems: OriginalAmount
    One additional "section" in paymentItems: OriginalAmount

    This would also save some round trips with cashier transactions as we would have the needed currency in one run.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed! 

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