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  1. Add adult and child number parameters to deeplink supported parameters. It will be convinient to room booking chatbot. Client enter number of adults and children for search in chatbot and then receive results with booking engine link to continue booking process. For client will not be necessary enter person number twice (on chatbot and on MEWS sbooking engine site).

    7 votes

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  2. Last year we were able to pull the report even with missing data. Now - as asoon as one detail is missing, there is no access to the report. The offical partners state that they need the numbers which is the most crutial to them. We need this report to work again, even with missing names / details.

    Many thanks for your consideration and execution.

    7 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  3. Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.

    These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.

    This ORDERS dataset being taken from such an API call would also be useful for reporting since the…

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?

  4. As it stands, the key cutter automatically defaults to whatever check-out time in that property is.

    When a guest adds a late check-out to their reservation, or when we enter it as a product, Mews should change the time to whatever the late check-out in that property is. Then we can still use key cutter without having to manually change the check-out time. This will significantly decrease human error in the case that reception doesn't notice that late check-out was added.

    7 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  5. 7 votes

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  6. There's currently no way to change a reservation's status to "Optional" using the API. There are individual endpoints for confirming and canceling a reservation, but no endpoint for making one optional. A specific endpoint, or an extension to the [PlatformAddress]/api/connector/v1/reservations/update that allows for modifying the reservation state would be great!

    Why? We allow our users to create "Enquired" reservations but they now have no way to make those reservations "Optional" (from our system)

    Thanks!

    7 votes

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  7. Add the possibility to define the consumption date for stay products

    7 votes

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  8. Integration with PriceLabs

    7 votes

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    released  ·  0 comments  ·  Marketplace  ·  Admin →
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  9. When you are in a channel manager rate in the channel manager mappings and you click the 'X' in the top left it puts you back to the main channel manager settings page rather than the list of channel manager rates.

    When you're trying to delete a space category you need to unmap it from the channel manager rates first, if you have a lot of rates this becomes very time consuming when it's putting you back to the main page each time.

    Generally this could be made easier with an "unmap from all rates" button

    7 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

  10. Integrators are able to create reservations and modify some aspects of the reservation with various endpoints. With this development, the following features would be possible via the Connector API

    • [ ] Update reservation with a new custom price.
    7 votes

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  11. Rate Connect works as a cost-per-click campaign and is a part of the Trivago Hotel Manager that allows hotels to post their official website rates on Trivago.

    7 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team!

    We are so pleased to let you know that your feature request has been released. It is still in the beta phase, which means it’s not visible in Mews Marketplace yet. Please reach out to [email protected] if you would like to connect.

    Thank you again for sharing your idea!

    Kind regards,
    Mews

  12. 6 votes

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  13. We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.

    6 votes

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    1 comment  ·  Integrations  ·  Admin →
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  14. Both services/getAvailability and rates/getPricing support one single ServiceId parameter.
    Extending them to support multiple ServiceIds would lower number of API calls and help to minimize 429 error. Too many requests, when the limits are "used"

    6 votes

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  15. Primavera is one of the most used accounting solutions in Portugal. Mews currently does not support this integration

    6 votes

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    0 comments  ·  Marketplace  ·  Admin →
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  16. Add Onyx or a similar platform to the market place to pay IATA commissions. Updating the TA profiles to be able to make what products that are commissionable so that it will be easier to export the reservation report to see actual commission rates to be used for reconciliations.

    6 votes

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  17. While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.

    6 votes

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  18. When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.

    One additional "section" in orderItems: OriginalAmount
    One additional "section" in paymentItems: OriginalAmount

    This would also save some round trips with cashier transactions as we would have the needed currency in one run.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed! 

  19. Add the possibility to update the release date when reservation is updated.
    Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI

    6 votes

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  20. Attach profile to Booker field via Channel manager integration.
    Currently the "Booker" is being added as the owner of the reservation, but as some OTAs and Custom Booking engines allow for a Booker (as it exists in Mews) to be added, this needs to be mapped to the right profile field.

    6 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews

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