490 results found
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7 votes
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Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
6 votes -
Resdiary table reservations automatically canceled when stay is canceled.
Resdiary table reservations should be automatically canceled if the stay is canceled.
It would be ideal to ask whether you would also like to cancel the table reservation(s).6 votes -
Show Resdiary table reservations in the booking and not just in the guest profile
Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.6 votes -
Intégration avec le logiciel comptable EBP
Une connexion avec EBP Compta pour l'export comptable serait grandement apprécié.
6 votes -
6 votes
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Communicate negative inventory to CRS when oversold
We use the Sabre SynXis CRS for channel management. For example, when we are oversold by 3 on a room type, Mews sends a 0 count to the CRS rather than -3. This creates situations where we are at risk of overselling or continuing to be oversold as we will get a cancelation but the CRS goes from 0 to 1 rather than -3 to -2. Often we get another booking before the systems refresh one another.
6 votes -
Tomas Channel Manager integration
Tomas Channel Manager integration
6 votes -
Travel Agency Commission
Add Onyx or a similar platform to the market place to pay IATA commissions. Updating the TA profiles to be able to make what products that are commissionable so that it will be easier to export the reservation report to see actual commission rates to be used for reconciliations.
6 votes -
Child adjustments going from Mews to Synxis
Child adjustments in the base prices are not going through to Synxis. Vital to be fixed so that rates between Synxis Booking Engine and Mews match when children are involved.
6 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow for Preauthorizing a tokenized credit card within Mews via the Connector API
While an actual charge can be done, there is not a way to preauthorize a credit card tokenized within Mews via the Connector API. This would allow for integrations in the US to automatically topup the preauthorization's within Mews.
6 votes -
Original Currency in Accounting Items
When downloading Accounting Items through the API, it would be very useful to see the original currency and original amounts as well. We have some internal processes, where we need to see the original transaction details.
One additional "section" in orderItems: OriginalAmount
One additional "section" in paymentItems: OriginalAmountThis would also save some round trips with cashier transactions as we would have the needed currency in one run.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. It would also be great if you could shed some more light on the internal processes where the original currency information is needed!
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Booker field populated through CHM
Attach profile to Booker field via Channel manager integration.
Currently the "Booker" is being added as the owner of the reservation, but as some OTAs and Custom Booking engines allow for a Booker (as it exists in Mews) to be added, this needs to be mapped to the right profile field.6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews -
Connect to RemoteLock
Connect to RemoteLock - with contactless being the standard, many US hotels are moving to pin/door code locks and would be great to seamlessly integrate code generation, and include in welcome email.
6 votes -
2-way integration for Mews' key cutters
Use case: allow guests to eventually check out on Operator tablet by using their key card as an identifier of the reservation/guest that is checking-out.
Other use cases can include making use of "check-out" features available in key cutter programs such as Salto for increased security
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Currency select should be change automatically
Price shown on Booking engine is always in Euro first.
This is not convenient for guests who book outside euro countries.
If guests select their language then rates change in their selected currency automatically.
It is so much easier for them to understand the price.6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Free Night Offers
Free Night Offers to be shown with the applicable night on a zero value i.e. stay three nights and get the last night on us. First two nights at the applicable BAR value and the last night on a zero value.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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6 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Modify restrictions via the Connector API.
Our integration both can add and delete restrictions via the Connector API, however there is not the ability to modify or update the restriction. This can currently only be done inside Mews Commander.
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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PayByLink integration
integration with PayByLink
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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