466 results found
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Connector API: Get image ids for Products
Extend API to include image ids for all products and services which the property has added.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
4 votes -
Connector API: Settlement Rules
There is no means for integrators to inform guests how or when their payment will be settled in MEWS.
It would be helpful if MEWS could expose this in the rateGroups/getAll endpoint.
4 votes -
Build usage dashboards on internal users with info from public API
In order to show system user activity across Mews we need the ability to list users via the public API.
For example see id, name, username for the user who checked in a guest or added a particular note.
Many entities today have for instance "Created by" or "Updated by" fields, but I have not found a way to retrieve the actual user or all users.This functionality would help us show which employees have interacted with customers and assist in followups and other customer related processes.
4 votes -
SevenRooms integration
A Mews / Mews POS <> SevenRooms integration is increasingly requested by existing Mews clients and prospects alike.
4 votes -
Duetto integration
We want for Mews to send Company and Travel agency names into Duetto for reporting purposes.
4 votes -
Schultes POS integration
Schultes POS integration
4 votes -
VRBO: direct integration
Connect directly to VRBO without the need of subscribing to another software
4 votes -
New Integrations Mirai Booking Engine
Clients request to connect with Mirai Booking engine.
4 votes -
edit guest and internal messages
The new messages functionality is a huge improvement for guest communication. It would be very useful to have additional options like archive/delete, mark as unread and star messages from customers (or internally).
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Integration to MyData for Fiscalization
Integration to Mydata is required to be compliant. We do not offer this currently whereas our competitors (like Protel) do.
4 votes -
Dynamic Packages - not integrated
Dynamic packaging (add-ons) is unfortunately currently not supported on the interface between SynXis and MEWS. This functionality is very important as the hotels should be able to see in MEWS that a dynamic package has been booked and to distinguish between the room price and package itself.
MEWS could you kindly reach out to Sabre to configure this within the integration as many hotels are asking for this feature currently?
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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4 votes
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Connect with a restaurant management system
A direct connection with a restaurant management system like Resengo would be a great help to us.
4 votes -
Status adjustment from Inquiry to optional
Currently we are unable to adjust the Inquired status to Optional status via the Connector API. So the connection with Thynk is not working, Optional groups in Thynk are not pushed through to Mews under Inquired status.....this causes imbalance between the systems
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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services/getAvailability: add an OOO count.
Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.
So like:
2021-06-30: King: 1 OOO
2021-06-30: Queen: 0 OOOMews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.
Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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WebSockets: Add PreviousState to reservation events
The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Pre-Authorizations - correct wording
Hi Mews team,
We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.
However, the Distributor states that customer will "pay" the 1%.
For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
Mews Distributor currently states that the customer will "pay £3.50".This is incorrect, as full payment, not a remainder, will be taken on arrival.
Can we please have the wording changed from "pay" to "pre-authorized" or similar.
Thanks!
4 votes -
Abacus ABA Web Swiss Financial Bookkeeping Integration
For the Swiss standard bookkeeping software it would be great to have the direct connection . AbaWeb is a cloud-based software that simplifies and optimizes the collaboration between companies and their AbaWeb service provider
4 votes -
Channel Managers: Attach multiple profiles to a reservation
being able to attach multiple TA or company profiles
4 votes
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