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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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  1. Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.

    However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".

    It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.

    5 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Mews Team

  2. In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.

    (see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)

    5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. In the request of bills/getAll have the possibility to enter companyID's, that way we can present the user with all bills of a specific company

    5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. The booking engine always defaults to tomorrows date

    · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

    5 votes

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  5. In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:

    6228 - main suite (parent space)
    230 - private room for 2 persons (child space)
    228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
    228-1,2,3,4 - four separate dorm beds

    230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.

    In the latter case, a key card…

    5 votes

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    2 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. Show only relevant products on specific rates (e.g. no breakfast at room including breakfast rate)

    5 votes

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  7. Integration with a table reservation tool like Resengo

    5 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. We would like to connect to TripAdvisor directly to get direct bookings. As I was told this is possible only if Mews is integrated with TripConnect. We represent 3 properties in Georgia (+ one coming soon). Please take this into consideration.

    5 votes

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    1 comment  ·  Integrations  ·  Admin →
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  9. Hubspot integration, for the marketplace

    5 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Create a booking widget with minimal info to take you already to step two in booking process

    The widget would look like this and should be possible to place anywhere on a website:

    https://snipboard.io/pj2xsN.jpg

    This widget should be minimal but somewhat customisable initially, later developed further.

    The date picker would take the user the second step in the booking process, having already completed the first.

    Coupon should also be there.

    Please reply to me via email if there already is this kind of solution or the means and tools to do it ourselves.

    Kind regards,

    Marcus
    [email protected]

    5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Currently accounting items can only be queried by date closed or date consumed. As revenue management systems want to be able to see charges before they are closed, and as consumption dates can essentially be set any time in the past or future, this makes regular scraping of this API call impractical. The call should also allow for setting the time filter as the date the item was created or updated, like with the reservations, so that regular frequent scraping can be performed properly.

    5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. 5 votes

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    1 comment  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. There are more than 630 apps and devices connected to IFTTT, with new services added every week

    5 votes

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    0 comments  ·  Marketplace  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  14. QlikView is a business intelligence integration that allows for creating guided analytics, applications and dashboards that are custom-made for various business need and uncover insight that help in crucial decision-making.

    5 votes

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  15. Extend API to include image ids for all products and services which the property has added.

    5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. We would like to give the guest possibility to book a table in Mews Booking Engine - and it should be possible to book a table in Guest Portal - we are using integration ResDiary. Their answer:

    As this integration was developed and is managed by Mews, they are best to check with them if there are any planned improvements and any requests to their team for consideration.

    4 votes

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  17. Make Mews Connector available as a service function. This would improve the functionality of the interface within a server environment.

    4 votes

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  18. An integration with WhatsApp business is needed to enhance communication and give personalized information to guests without a third party in between.

    4 votes

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  19. If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.

    Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.

    Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.

    Thanks.

    4 votes

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  20. Hi,

    in our property you can enter the Park before you checkin in you room, you get allredy your electronic roomkeys but your room is not ready in the morning. For this case we need a additional state for the Reservation like "Pre-Checkin" wich we can set before every thing is ready, to see that you entered the park but you are not in your room yet.

    4 votes

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