Salto - encode second room to be opened by the card in field 4 of key creation command
In the current Salto integration with Mews, Mews only sends one room number/lock id to be encoded in Salto. This presents an operational challenge for properties that have the following room structure:
6228 - main suite (parent space)
230 - private room for 2 persons (child space)
228 - dorm room with 4 beds (child space with 4 additional child spaces nested)
228-1,2,3,4 - four separate dorm beds
230 and 228 can be sold separately, as is any of the four beds. A party of 6 can also book the entire suite 6228.
In the latter case, a key card encoded for all 6 guests with a reservation occupying 6228 should include access to both 230 and 228.
In Salto, it is currently not possible to manage mapping 6228 with clients 228 and 230 (i.e. key card encoded for 6228 automatically comes with access to the two child spaces).
It is recommended that Mews extends key creation message to include "Second room to be opened by the card." in Field 4 described in the table under the section "Command ‘CN’: encode a new guest card." as found in the SALTO Industry Standad PMS Protocol documentation
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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katja commented
Upvoted.
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Heidi Miettinen commented
We are upgradering for Salto Space. At the moment we only can make a key for one of the connecting rooms. Our guests would get happy if they got key to both rooms.