487 results found
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POS API: Webhook events for order creation and item updates (KDS integration)
Use Case:
We're developing a Kitchen Display System (KDS) integration with the MEWS POS API. A KDS needs real-time notifications when:
- A new order is created
- Items are added/modified on an existing order
- Orders are mergedCurrent Limitation:
The available webhook events don't cover order creation or item additions:
- order.state.updated - Only fires on state changes (e.g., open→paid), not on initial creation
- order.status.updated - Fires on fulfillment status changes, but not triggered when order is created
- order.total.updated - Only fires on tip/correction changes
- order.payments.added - Fires when payment is added (too late for…1 vote -
Limit the number of rooms sold via channel manager
We are a small hotel with only 15 rooms. I would love to be able to limit the number of rooms sold both, at one session and in total.
We recently received a booking of 10 rooms under one name and for a single night only. We now set a min. stay of two nights to prevent that from happening in the future. However, for certain periods I would like to be able to close the sale of rooms automatically via channel manager after a particular number of rooms sold.
1 vote -
Display Lynx door lock PIN in PMS
One of our properties uses Lynx to talk to an automatic door lock system. Each booking generates a PIN number which is sent to the locks and automatically enables for the duration of their stay. We have to log into the Lynx system to see this, as the PMS field named PinNumber is not visible anywhere. It would be great if this could be added.
It would also be great if there was a direct integration to lock providers such as Yale and TTLock, so we could skip the third party. I understand Mews wanting to push their own lock…1 vote -
Zapier: important customer data missing in the integration
I use Zapier to synchronise new and updated customers from Mews to Zapier and then to an email campaign provider to send out campaigns. There is a very important field that is not synced from Mews to Zapier: "send marketing mails". We all want to respect the GDPR, but then we need that important data field. :)
1 vote -
STR Segmentation via API
There is already a STR interface, but STR told me today that it's unable to pull segmentation via API. This is critical for us. Just pulling all revenue stats into "Totals" is not good enough for our hotels.
1 vote -
Show guest portal link on in-room tablets
Guest Portal link to be enabled on in room tablets. The guest should be able to access his booking on the in room tablets.
1 vote -
Resdiary - Default venue connected to Hotel
When reserving tables in the guest profile in Mews, the restaurant associated with the hotel the user is currently logged into should be automatically displayed.
Alternatively, the selection field should be left empty or include a prompt such as "Please select."
1 vote -
Extend booking window of OpenGDS more than 365 days
Mews currently limits the interval length for the connection to the channel manager OpenGDS to 365 days. It would make sense to extend the interval length to 430 days, for example.
1 vote -
Space Upgrade: Auto-allocate Space when UPG Bid is made
When it comes to upgrades and space allocation, the internal flow is different for connector API than it is for channel mgr API, so Mews will not re-assign a new space based on the requested space category change, and the user will need to manually assign the spaces on the Mews side
It would be nice to consider adding that possibility so Mews can also send proper availability updates to the integrations as a result. Waiting on a user to act could potentially create unnecessary OVBs during high occupancy.
1 vote -
Rate check
Every Night we have to perform a 'Rate Check" to verify the details of the guests who check in in the next days are all correct in our system. This means comparing the Reservation Confirmation (as an Excel sheet) with other sources.
It would be helpful to be able to produce a standardised "Reservation sheet" just for this purpose with only a select number of columns (e.g. arrival date, departure date, products) as this would really speed up our process.
1 vote -
Programatically manage Mews Email Templates via Connector API
To be able to read and write Mews Email Templates in Guest Experiences via the Mews Connector REST API, allowing us to integrate with other email template building platforms or create custom integrations.
We have design systems and components authored in other platforms. When we update these design systems we would like to automate the update of our email templates across all of our properties.
To be able to commit html templates to version control systems e.g. git and CI/CD pipelines.
1 vote -
Storierungsrichtlinien/cancellation policy
Wenn Änderungen in den Grundeinstellungen von Mews vorgenommen werden, z.B. Änderungen der Stornierungsrichtlinien oder Zahlungsbedingungen, sollte es die Möglichkeit geben, entscheiden zu können, ob die Änderung auch auf alle bereits bestehenden Änderungen zutreffend ist oder nur fü kommende Reservierungen.
If changes are made to the basic settings in Mews, such as modifications to the cancellation policies or payment terms, there should be an option to decide whether the change should also apply to all existing reservations or only to future ones.
1 vote -
ChatGPT, Claude.ai or other LLM integrations
LLMs such as ChatGPT, Claude.ai and others are used on a daily basis and help to simplify numerous everyday problems. It would therefore be important for Mews to build an integration for such models. For example, data such as ADR, sales, payment types, but also reservation data and availability should be able to be queried via an LLM and vice versa. Integration with common LLMs is now long overdue.
1 vote -
meetreet
We are missing a tool for our B2B system as a Location to sell MOWE. Meetreet is astong plattform in DACH for special Locations.
1 vote -
Inventory Update Logs for Reservation Synchronization: Add Confirmation Ref or Link to Reservation
Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.
However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.
Perhaps (in the future) even a link to the relevant…
1 vote -
FrontApp
Integration to the customer service platform called Front. It would be great to be able to reply to guest messages from Mews from within Front.
1 vote -
Add cashier transaction
According to Mews API documentation, there is only an option to get all cashier transactions: https://mews-systems.gitbook.io/connector-api/operations/cashiertransactions
We would like to see an option to add a cashier transaction.
The reason is: The fiscal machine in Slovak republic rounds the cash to 0.05 EUR. When the rounding occurs, we need to update the Mews cashier with the correct rounding amount so that the cashier balance and the balance in the fiscal machine match.1 vote -
WebSocket Event: Cashier transaction
It would be nice to grab event via WebSocket when there is a cashier transaction received, paid and when the shift is closing.
Fiscal machines in Slovakia must record and send every cashier transaction to the government. Inspectors from the government can come on site and pull out data from the government cloud and check if the real cashier balance is the same as recorded in the cloud.
With this cashier events together with the fiscal machine device commands events we can fulfill legal requirements in Slovakia while maintaining Mews as the main source of the information about cashier balances.
1 vote -
Add the UpdateUTC property to the responses of endpoints where it can be used in the call
In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee
1 vote -
Export FTP target - SSH Security
-SSH private key authentication
-Pgp file encyption1 vote
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