489 results found
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Extend booking window of OpenGDS more than 365 days
Mews currently limits the interval length for the connection to the channel manager OpenGDS to 365 days. It would make sense to extend the interval length to 430 days, for example.
1 vote -
Space Upgrade: Auto-allocate Space when UPG Bid is made
When it comes to upgrades and space allocation, the internal flow is different for connector API than it is for channel mgr API, so Mews will not re-assign a new space based on the requested space category change, and the user will need to manually assign the spaces on the Mews side
It would be nice to consider adding that possibility so Mews can also send proper availability updates to the integrations as a result. Waiting on a user to act could potentially create unnecessary OVBs during high occupancy.
1 vote -
Rate check
Every Night we have to perform a 'Rate Check" to verify the details of the guests who check in in the next days are all correct in our system. This means comparing the Reservation Confirmation (as an Excel sheet) with other sources.
It would be helpful to be able to produce a standardised "Reservation sheet" just for this purpose with only a select number of columns (e.g. arrival date, departure date, products) as this would really speed up our process.
1 vote -
Programatically manage Mews Email Templates via Connector API
To be able to read and write Mews Email Templates in Guest Experiences via the Mews Connector REST API, allowing us to integrate with other email template building platforms or create custom integrations.
We have design systems and components authored in other platforms. When we update these design systems we would like to automate the update of our email templates across all of our properties.
To be able to commit html templates to version control systems e.g. git and CI/CD pipelines.
1 vote -
Sicherheitsanforderungen für das Mitarbeiter-Login-System
🔐 Sicherheitsanforderungen für das Mitarbeiter-Login-System
1. Sitzungsdauer individuell einstellen
Anforderung:
Das Hotel soll definieren können, wie lange ein Mitarbeiter nach dem Login angemeldet bleibt, bevor er sich erneut authentifizieren muss.
Technische Lösung:
• Einstellung der Session Timeout-Dauer
• Implementierung einer inaktiven Sitzungszeitbegrenzung: Automatisches Ausloggen bei Inaktivität.
2. Passwortwechsel-Intervall festlegen
Anforderung:
Das System muss erzwingen können, dass Passwörter regelmäßig geändert werden
3. Passwortänderung beim nächsten Login erzwingen
Anforderung:
Nach einem bestimmten Ereignis soll der Benutzer beim nächsten Login zur Passwortänderung gezwungen werden können.1 vote -
Storierungsrichtlinien/cancellation policy
Wenn Änderungen in den Grundeinstellungen von Mews vorgenommen werden, z.B. Änderungen der Stornierungsrichtlinien oder Zahlungsbedingungen, sollte es die Möglichkeit geben, entscheiden zu können, ob die Änderung auch auf alle bereits bestehenden Änderungen zutreffend ist oder nur fü kommende Reservierungen.
If changes are made to the basic settings in Mews, such as modifications to the cancellation policies or payment terms, there should be an option to decide whether the change should also apply to all existing reservations or only to future ones.
1 vote -
ChatGPT, Claude.ai or other LLM integrations
LLMs such as ChatGPT, Claude.ai and others are used on a daily basis and help to simplify numerous everyday problems. It would therefore be important for Mews to build an integration for such models. For example, data such as ADR, sales, payment types, but also reservation data and availability should be able to be queried via an LLM and vice versa. Integration with common LLMs is now long overdue.
1 vote -
meetreet
We are missing a tool for our B2B system as a Location to sell MOWE. Meetreet is astong plattform in DACH for special Locations.
1 vote -
Inventory Update Logs for Reservation Synchronization: Add Confirmation Ref or Link to Reservation
Currently, most Reservation Sync logs only note the reservationID string to communicate the necessary sync details to the CHM partner.
However, some clients can find such details not very user-friendly when attempting to troubleshoot the matter. Is there a way to consider adding some other details that would assist the client an easier way to search for the relevant booking, especially when there is an error or warning? >> Essentially, something that is searchable either in Mews or the CHM extranet. Such as Mews or the OTA's Confirmation Ref Number.
Perhaps (in the future) even a link to the relevant…
1 vote -
Include reservation/getall by Booking ID
Include the possibility to retrieve reservation data based on the booking ID or external locator, so we can get the data of a specific reservation. This is important so we can log in users to different platforms based in their booking ID they have access to and match to the one from their PMS
1 vote -
FrontApp
Integration to the customer service platform called Front. It would be great to be able to reply to guest messages from Mews from within Front.
1 vote -
Add cashier transaction
According to Mews API documentation, there is only an option to get all cashier transactions: https://mews-systems.gitbook.io/connector-api/operations/cashiertransactions
We would like to see an option to add a cashier transaction.
The reason is: The fiscal machine in Slovak republic rounds the cash to 0.05 EUR. When the rounding occurs, we need to update the Mews cashier with the correct rounding amount so that the cashier balance and the balance in the fiscal machine match.1 vote -
WebSocket Event: Cashier transaction
It would be nice to grab event via WebSocket when there is a cashier transaction received, paid and when the shift is closing.
Fiscal machines in Slovakia must record and send every cashier transaction to the government. Inspectors from the government can come on site and pull out data from the government cloud and check if the real cashier balance is the same as recorded in the cloud.
With this cashier events together with the fiscal machine device commands events we can fulfill legal requirements in Slovakia while maintaining Mews as the main source of the information about cashier balances.
1 vote -
Add the UpdateUTC property to the responses of endpoints where it can be used in the call
In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee
1 vote -
Expand Keywords for Channel Manager Notes/Comments
Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.
1 vote -
Supporting Multi-Property Reservations in a Single Request
We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.
Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.
An alternative could be adding…
1 vote -
Export FTP target - SSH Security
-SSH private key authentication
-Pgp file encyption1 vote -
Nationalities from 3rd party
Could it be possible to remove automatic nationalities from 3rd party bookings? We are getting example Expedia reservations all the time where US nationality is automatic but the guests are usually from Europe. This is an issue for Finland as we have to report to the government our statistics of guests. Of course we try to remember change it but many times we forget.
1 vote -
Include isDefault in rates/getAll API response
We're currently building an integration using the Connector API and found out that the response of the rates/getAll endpoint does not contain the isDefault value, while this is visible in the Mews Commander interface for each rate. We would love to see the IsDefault present in the API response for this endpoint.
1 vote -
Gift voucher Lifepeaks
Lifepeaks has built API forward Mews, but unfortunately, it is not currently possible to set Gift Cards as an external payment method for third-party services, such as Lifepeaks, through their API.
MEWS does not offer this functionality at the moment. Could this be done?Additionaly, If Mews would have integration with Lifepeaks, would gift voucher redeem be possible from booking engine. This would be an ideel world.
1 vote
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