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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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492 results found

  1. General Webhooks authenticate via a token in the URL works, but URL tokens can leak through server logs and proxies.

    this is usually solved with HMAC-SHA256 signing. A signature header computed from the request body using a shared secret. The receiver verifies the hash, the URL stays non-sensitive.

    We're building on the Connector API and had to add workarounds to compensate.

    Would be great to have this natively.

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  2. Guest profile
    List of activities
    Quick-action buttons (restaurant / boat / transfer)
    Date and time
    Service provider
    Notes / special requests
    Synchronization with Mews (linked to the reservation)

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  3. DEVELOP IT TO MOVILE PHONES , OR A BETTER WAY TO SCAN FOR TABLETS.

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  4. I was wondering if there could be a connection between Mews and Feratel where we could just open guests reservation and with one click send them the guestcard and therefore we would not have to go through Feratel for that. Would save us massive time.

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  5. When a reservation is locked in Mews (to ensure the guest keeps the specific room they have been assigned), the reservation currently becomes unlocked if the guest updates their check-in time during online check-in (e.g. via Duve).

    This creates a risk that the room assignment can be changed afterwards without us noticing, since we do not receive any notification that the reservation was modified and unlocked.

    Proposed improvement:
    If a reservation is locked, changes made during online check-in (such as check-in time updates) should not automatically unlock the reservation. Alternatively, Mews could keep the reservation locked or automatically re-lock it…

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  6. When CHM bookings are settled using a VCC (Virtual Credit Card), it would be best if the amount that can be automatically charged to the card can be configured to add the products added through product rules.

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  7. Use Case:
    We're developing a Kitchen Display System (KDS) integration with the MEWS POS API. A KDS needs real-time notifications when:
    - A new order is created
    - Items are added/modified on an existing order
    - Orders are merged

    Current Limitation:
    The available webhook events don't cover order creation or item additions:
    - order.state.updated - Only fires on state changes (e.g., open→paid), not on initial creation
    - order.status.updated - Fires on fulfillment status changes, but not triggered when order is created
    - order.total.updated - Only fires on tip/correction changes
    - order.payments.added - Fires when payment is added (too late for…

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  8. We are a small hotel with only 15 rooms. I would love to be able to limit the number of rooms sold both, at one session and in total.

    We recently received a booking of 10 rooms under one name and for a single night only. We now set a min. stay of two nights to prevent that from happening in the future. However, for certain periods I would like to be able to close the sale of rooms automatically via channel manager after a particular number of rooms sold.

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  9. One of our properties uses Lynx to talk to an automatic door lock system. Each booking generates a PIN number which is sent to the locks and automatically enables for the duration of their stay. We have to log into the Lynx system to see this, as the PMS field named PinNumber is not visible anywhere. It would be great if this could be added.
    It would also be great if there was a direct integration to lock providers such as Yale and TTLock, so we could skip the third party. I understand Mews wanting to push their own lock…

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  10. I use Zapier to synchronise new and updated customers from Mews to Zapier and then to an email campaign provider to send out campaigns. There is a very important field that is not synced from Mews to Zapier: "send marketing mails". We all want to respect the GDPR, but then we need that important data field. :)

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  11. There is already a STR interface, but STR told me today that it's unable to pull segmentation via API. This is critical for us. Just pulling all revenue stats into "Totals" is not good enough for our hotels.

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  12. Guest Portal link to be enabled on in room tablets. The guest should be able to access his booking on the in room tablets.

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  13. When reserving tables in the guest profile in Mews, the restaurant associated with the hotel the user is currently logged into should be automatically displayed.

    Alternatively, the selection field should be left empty or include a prompt such as "Please select."

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  14. Mews currently limits the interval length for the connection to the channel manager OpenGDS to 365 days. It would make sense to extend the interval length to 430 days, for example.

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  15. When it comes to upgrades and space allocation, the internal flow is different for connector API than it is for channel mgr API, so Mews will not re-assign a new space based on the requested space category change, and the user will need to manually assign the spaces on the Mews side

    It would be nice to consider adding that possibility so Mews can also send proper availability updates to the integrations as a result. Waiting on a user to act could potentially create unnecessary OVBs during high occupancy.

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  16. Every Night we have to perform a 'Rate Check" to verify the details of the guests who check in in the next days are all correct in our system. This means comparing the Reservation Confirmation (as an Excel sheet) with other sources.

    It would be helpful to be able to produce a standardised "Reservation sheet" just for this purpose with only a select number of columns (e.g. arrival date, departure date, products) as this would really speed up our process.

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  17. To be able to read and write Mews Email Templates in Guest Experiences via the Mews Connector REST API, allowing us to integrate with other email template building platforms or create custom integrations.

    We have design systems and components authored in other platforms. When we update these design systems we would like to automate the update of our email templates across all of our properties.

    To be able to commit html templates to version control systems e.g. git and CI/CD pipelines.

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  18. Wenn Änderungen in den Grundeinstellungen von Mews vorgenommen werden, z.B. Änderungen der Stornierungsrichtlinien oder Zahlungsbedingungen, sollte es die Möglichkeit geben, entscheiden zu können, ob die Änderung auch auf alle bereits bestehenden Änderungen zutreffend ist oder nur fü kommende Reservierungen.

    If changes are made to the basic settings in Mews, such as modifications to the cancellation policies or payment terms, there should be an option to decide whether the change should also apply to all existing reservations or only to future ones.

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  19. LLMs such as ChatGPT, Claude.ai and others are used on a daily basis and help to simplify numerous everyday problems. It would therefore be important for Mews to build an integration for such models. For example, data such as ADR, sales, payment types, but also reservation data and availability should be able to be queried via an LLM and vice versa. Integration with common LLMs is now long overdue.

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  20. We are missing a tool for our B2B system as a Location to sell MOWE. Meetreet is astong plattform in DACH for special Locations.

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