499 results found
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Expose Issuer of Bills via Connector API (bills/getAll)
Expose the Issuer when you fetch Bills.
Then you can use that information to find out who created/issued the Bill.
This is also useful if you export Bills as Invoices so that it is possible to add 'Our Reference' on created Invocies in other systems.1 vote -
Webhook for closed bills
To retrieve new bills, we currently poll the getAll bill endpoint every minute — even when no new bills are available. As the number of integrated properties increases, this generates a significant and unnecessary volume of traffic on the Mews API.
We'd like to propose a solution: implementing a webhook that notifies the integration whenever a bill is closed, including the corresponding billId. This would allow us to retrieve and process only the relevant bill, rather than repeatedly polling the full list.
We believe this change would meaningfully reduce API load on both sides while improving the efficiency and reliability…
1 vote -
Allow customers to access Mews audit/security logs for SIEM integration
Posted on behalf of JnCQUOI Beach Club: the property would like access to Mews audit/security logs for SIEM integration, so their security team can monitor suspicious activity and investigate incidents more effectively.
0 votes -
Es wäre schön ein Bankingmodul ähnlich dem in HS 3 zu integrieren
Es wäre schön ein Bankingmodul ähnlich dem in HS 3 zu integrieren, welches offene Rechnungen gleich bei evtl. Zahlungseingängen automatisch verbucht und als bezahlt anzeigt. Das lief sehr gut bei HS 3 und erleichterte die Arbeit ungemein.
1 vote -
Support guest-to-guest relationship types via Connector API
Currently, guest-to-guest relationship types (such as parent/child or other underage-related relationships) are available in the Mews UI, but they cannot be created or updated through the Connector API.
For integrations operating in countries where local regulations require declaring relationships between adults and underage guests, this limitation prevents full legal compliance through automated check-in flows.
We would like to request support for creating and managing guest relationship types via the Connector API, including underage-related relationships already supported in the UI.
This enhancement would help partners maintain regulatory compliance while keeping the guest registration process fully automated.
1 vote -
Automatic closing of same-day availability at a fixed time every day across all our Mews accounts
Every day, at the end of the afternoon, our reception teams manually close same-day availability on each of our Mews accounts in order to avoid receiving late bookings that we would not be able to accommodate.
This process is quite time-consuming and remains prone to errors since it is carried out manually.
That would be great to have a way to automate this action every day at 5:30 PM across all of our Mews accounts.
1 vote -
enhance get channel manager to work similar to get all reservations returning data for all reservations.
At the moment, the Get reservation channel manager details endpoint is designed with a couple of limitations:
• It supports a maximum of 100 reservations per request
• It requires a reservation ID array to be provided
it is practically impossible to use in for our dwh integration as we need to fetch this information for all reservations in MEWS.
So i suggest to make it same as get all reservationss endpoint returning all data for all reservations
1. The ability to make the reservation ID array optional, so the endpoint could behave similarly to Get reservations while returning only…1 vote -
Per-channel control for “Send confirmation email to channel reservations” (enable for Amadeus/GDS only, exclude OTAs)
Hello all, I am raising this request on behalf of the property "Knickerbocker On The Lake".
The property needs to automatically send Mews confirmation emails only for GDS/Amadeus reservations, while not sending Mews confirmations for OTA reservations.
Today, the “Send confirmation email to channel reservations” setting in the bookable service is all‑or‑nothing for all Channel Manager reservations. If we turn it on, Mews sends confirmations for all channels (GDS + OTAs). If we leave it off, Mews does not send confirmations for any channel reservation.
The desired behavior is more granular control over which channel reservations get automatic confirmations, for…1 vote -
iCal export option
Hi,
there are some new OTA-s which would be able to get Mews's availibility if an ical export could be taken out from Mews.1 vote -
Add HMAC payload signing for General Webhooks
General Webhooks authenticate via a token in the URL works, but URL tokens can leak through server logs and proxies.
this is usually solved with HMAC-SHA256 signing. A signature header computed from the request body using a shared secret. The receiver verifies the hash, the URL stays non-sensitive.
We're building on the Connector API and had to add workarounds to compensate.
Would be great to have this natively.
1 vote -
Simple concierge tool integrated with Mews to log and manage guest activities directly within each reservation”
Guest profile
List of activities
Quick-action buttons (restaurant / boat / transfer)
Date and time
Service provider
Notes / special requests
Synchronization with Mews (linked to the reservation)1 vote -
MEWS KIOSK
DEVELOP IT TO MOVILE PHONES , OR A BETTER WAY TO SCAN FOR TABLETS.
1 vote -
Guestcards Mews x Feratel
I was wondering if there could be a connection between Mews and Feratel where we could just open guests reservation and with one click send them the guestcard and therefore we would not have to go through Feratel for that. Would save us massive time.
1 vote -
Virtual Credit Card automatic charging from Channel Managers configurable with products included
When CHM bookings are settled using a VCC (Virtual Credit Card), it would be best if the amount that can be automatically charged to the card can be configured to add the products added through product rules.
1 vote -
POS API: Webhook events for order creation and item updates (KDS integration)
Use Case:
We're developing a Kitchen Display System (KDS) integration with the MEWS POS API. A KDS needs real-time notifications when:
- A new order is created
- Items are added/modified on an existing order
- Orders are mergedCurrent Limitation:
The available webhook events don't cover order creation or item additions:
- order.state.updated - Only fires on state changes (e.g., open→paid), not on initial creation
- order.status.updated - Fires on fulfillment status changes, but not triggered when order is created
- order.total.updated - Only fires on tip/correction changes
- order.payments.added - Fires when payment is added (too late for…1 vote -
Limit the number of rooms sold via channel manager
We are a small hotel with only 15 rooms. I would love to be able to limit the number of rooms sold both, at one session and in total.
We recently received a booking of 10 rooms under one name and for a single night only. We now set a min. stay of two nights to prevent that from happening in the future. However, for certain periods I would like to be able to close the sale of rooms automatically via channel manager after a particular number of rooms sold.
1 vote -
Display Lynx door lock PIN in PMS
One of our properties uses Lynx to talk to an automatic door lock system. Each booking generates a PIN number which is sent to the locks and automatically enables for the duration of their stay. We have to log into the Lynx system to see this, as the PMS field named PinNumber is not visible anywhere. It would be great if this could be added.
It would also be great if there was a direct integration to lock providers such as Yale and TTLock, so we could skip the third party. I understand Mews wanting to push their own lock…1 vote -
Zapier: important customer data missing in the integration
I use Zapier to synchronise new and updated customers from Mews to Zapier and then to an email campaign provider to send out campaigns. There is a very important field that is not synced from Mews to Zapier: "send marketing mails". We all want to respect the GDPR, but then we need that important data field. :)
1 vote -
STR Segmentation via API
There is already a STR interface, but STR told me today that it's unable to pull segmentation via API. This is critical for us. Just pulling all revenue stats into "Totals" is not good enough for our hotels.
1 vote -
Show guest portal link on in-room tablets
Guest Portal link to be enabled on in room tablets. The guest should be able to access his booking on the in room tablets.
1 vote
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