241 results found
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Integrated real time calculator when paying cash
To avoid switching apps, it would be helpful when one is charging a guest in cash, MEWS shows the amount of cash input and how much change they'll need.
This'll comes handy specially during rush hours or high-season when every second counts.4 votes -
Individuelle Gestaltung der Rechnung
Die Darstellung der Rechnung sollte individuell anpassbar sein, so dass man eigene Textfelder und Designs erstellen kann.
4 votes -
commission General Ledger code
Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automating Booking.com prepayments
It would help if pre-paid OTA reservations were automatically processed as prepayments in Mews.
This would save manual work, avoid errors and prevents the guest accidentally paying twice for the reservation at check-in.4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Refunds on cc
Hello, we need to be able to do refunds on a credit card, sometimes higher than the amount paid, in case of complaints and original payment is done via an agent. We sometimes need to give the guest a quick solution. With other payment providers this is optionable but with Stripe this doesn't work.
Preferably processed after Accounting approval only.4 votesWe will look into it
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Be able to accept EFTPOS cards in Australia on Mews/Adyen Terminals
Currently EFTPOS(Electronic funds transfer at point of sale) is not an accepted payment method on the Mews Adyen Terminals.
EFTPOS is a widely used payment method & is issued by Australian banks. EFTPOS cards are not compatible with visa/mastercard.
4 votesHi team, moving the idea to the next level. Feel free to share the link with your colleagues to upvote that are also interested in this payment method!
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Payment report to include earned revenue period
Can we have the Payment Report in MEWs amended to include the invoice info details in the report: i.e. move-in date and move-out date, similar to the ref information that is transferred from MEWs to Xero. The reason being that we want to be able to identifiy the payments received pertaining to the revenue for which month. It would be great if we have a detailed payment report which could be matched to the earned revenue period for accounting purposes.
4 votesWould like to hear more how you work and reconcile revenues! What is that you're missing today?
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Payment method Payconiq
Hi,
in Belgium, payments by Bancontact is really popular, especially the method Payconic or bancontact via the bank of our customers.Not so long ago, you integrated IDEAL, but unfortunalely, it's for the Dutch market. Not one single Belgium bank is integrated.
Offering Payconiq would be a great thing for us and our customers! Also payments via credit card are very expensive...
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Sending $0.00 payment requests
Sending $0.00 payment requests to guests so that their card details can be added to MEWS profile without having to enter them in manually.
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Surcharge on terminal in Australia and NZ
On the Mews Terminal, Allow a hotel to surcharge the customer's card.
4 votes -
Add receipt data on invoices (Mews Terminal)
For Mews terminal it would be nice to have the customer receipt data for successful payment printed on customer invoice.
This could be useful as we would not have to staple the terminal statement to the bill anymore.4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Name on the payment card
Add a section to specify third party name on the card used for payment. Having several cards registered to the guest makes it quite difficult to know which company is paying for the stay. Many thanks.
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Edit the payment note
When we collect a payment on the payment screen you have an option to add a note, we use this to note down the transaction details room number and the name of the receptionist. sometimes you can make a mistake and put the wrong room number for example, what we would like will be the function to edit that note so when a mistake is made it can be amended.
This information is later used for generating reports and informing the staff during shift changes.
Please UpVote!
Thank you
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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ELAVON - Provider other option than Stripe
The payment term of stripe is too long, Elavon offers a service of a better quality for cheaper also concerning the bank charges by card. The duration of funds transfer is between one day to two days. Stripe is between 3 days and 7 days of delay. In addition, credit card customer data is not secure at the same level at stripe (Cayman Islands).
We should have the choice to choose another provider following our place of activity. Currently stripe is the only possible option and the service is not up to the expectations of MEWS customers.
4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Divide the guest’s payment across the correct booking dates
Divide the guest’s payment across the correct booking dates. This makes the payment information clearer, prevents future payments from being displayed prematurely, and minimizes the risk of accounting errors.
3 votes -
Automatically close Company balanced bills on checkout
Balanced Customer bills are automativcally closed on checkout. Same logic should be applied to the balanced Company bills on checkout.
3 votes -
Änderung Zahlungsanforderung bei Umbuchung
Wenn eine Umbuchung durchgeführt wird, durch die sich der Zahlbetrag ändert, wird derzeit der falsche (ursprüngliche) Betrag abgebucht, da sich die geplante Zahlung nicht automatisch mitändert. Ich fände es gut, wenn die Umbuchung auch ein Storno und eine Neueinbuchung des Zahlbetrags veranlassen würde, da es hier immer wieder zu Unstimmigkeiten kommt. Entweder kommt es zu der Nachricht, dass die Zahlungskarte (gerade bei virtuellen Kreditkarten) nicht belastet werden konnte, weil die Deckung nicht ausreicht, oder ich muss manuell eine zweite Zahlung über den noch fälligen Differenzbetrag machen. Beides löst manuelle Schritte aus, die bei den ganzen Automatisierungen in Mews unnötig sind.
3 votes -
QR Code External Payment Type
Add QR Code as an External Payment Type. Many customers use QR code based digital wallets such as Wechat pay, Paypay and others.
3 votes -
XRechnung Integration Rundung Fehler
Hallo,
uns ist aufgefallen, dass die Nettobeträge in der XML Datei von den Beträgen in der PDF Datei abweichen.
Das kann auch kein Rundungsfehler sein, da die Basis ja die gleiche Datei/ Zahlen sind. Sicherlich ist das auch nicht gesetzeskonform.Es wäre grandios, wenn MEWS sich das mal angucken und korrigieren kann.
3 votes -
External payment - Giftvoucher
It would be great if you can choose the option 'Deposit - Giftvoucher' in the 'External payment types'
3 votes
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