241 results found
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View future Scheduled Payments
Create a report to view future Scheduled Payments (aka, the Mews automatic settlements)
5 votes -
Open up MEWS Payments to other Booking Engines and Voucher Booking tools
We are really happy with Mews as a PMS and we are also happy about the gradual improvements that come over time. So far we have decided not to use the Mews Booking Engine, since we still see too many short comings in functionality for our purposes. We love using Mews Payments even though it's quite pricey.
Having said that, I would like to suggest to open up Mews Payments with all its features like Apple Pay and Google Pay for use in other IBEs as well. I do not like the policy to keep certain features limited to a…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create Custom Scheduled payments
It would be useful to be able to create custom scheduled payments within the payments section, since sometimes the automated payment fails and disappears (it would be useful to create it again) and sometimes it is necessary to modify it (for example if the originating OTA activates the virtual card only in the check-in date).
5 votes -
Request sent to Guest for Card Details
Many guests book by telephone, therefore don't receive the email requesting their card details - or they ignore it, as do others who book online.
Please can we have a link to request card details to be added, as there is for preauthorisation and payment requests?5 votes -
IMPROVE 3DS FLOW - send email via SMS
It would be great to improve the 3DS flow and send confirmation payment by SMS, and also add a pop-up during payment telling guest he will have to confirm payment
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Integrated Credit Card Authority Forms.
We currently send out email Credit Card Authority forms or Charge Back forms to travel agents, guests, companies so they have to then fill out and return to us to grant authority to use credit cards when they are booking for somebody else like a client or a member of their company. It would be so helpful if this could be generated in MEWS and then enable hotels to receive payment details and authority directly as opposed to then needed to add the credit card in manually.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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terminal to accept cards from restaurant
COMPATIBILITE AVEC LES CARTES TICKETS RESTAURANT.
Allow Vaucher credit card with a fixed top-up amount offered by companies to employees for lunch expenses (Sodexo, Edenred and Monizze).
5 votesHi everyone, I’d like to know how many of you can give me feedback about the above? What type of cards are those, what can be the use-case? Happy to chat with someone!
Moving the idea to be upvoted!
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Auto-Fill billing and Pre-auth amounts
Please develop auto-fill totals for creating pre-authorizations. Right now, if a guest was to extend or modify their reservation in any way, Mews requires you to literally use a calculator to add up the current authorization(s) and subtract it from what is the new total. This get's really messy when these changes happen multiple times. Having that amount needed field auto-filled would be more accurate, and time effective.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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5 votes
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Have the option to choose if a bill should not be automatically charged - so that we can manually handle it
We would like to be able to set certain bills for manual settlement - in stead of mews charging it automatically. Sometimes, guests wants to pay for some items with a different CC than what is on file, and right now the Mews team states that this is not an option right now
4 votes -
Take action on feedback your customer send you more than 7 years ago...
If a feedback has been upvoted for more than 1 year, you should actually start developping it... And if after 7 years, nothing has been done, you should wonder what is the use of this feedback page.
4 votes -
Credit Card from guests sent to Mews via OTAs should also go through 3DS
The 3DS is currently enabled only for reservations made through the Booking Engine and Guest Portal. Ideally, when a guest books through an OTA, the OTA should send the credit card details to Mews, with those details also passing through 3DS for added security. At the moment, they are not as the card issuer bank can choose not to add this security layer.
4 votes -
Credit card check within Mews Kiosk
It would be great if the Mews Kiosk asks the guest to tap the credit card they made their payment with at the terminal upon check-in to check if it is their credit card. This will prevent frauds.
4 votes -
send proforma bill automatically 1 day before departure
I would like mews to send proforma bills to the guests automatically 24 hours/ or xxx time (to be determined per property) before departure, to avoid long time at check-out of reviewing items and solving potential problems quicker.
4 votes -
American Express (AMEX) Direct integration
Enable Mews Payments to connect directly to American Express network.
Fine Hotels & Resorts program requires all participating hotels that process more than $1 MIL in AMEX to use AMEX direct connection.
4 votes -
Nightly pre-auth rules ($X.XX per night)
Nightly pre-auth rules ($X.XX per night)
4 votes -
Default Credit Card
It would be useful to be able to determine a "default Credit card" within the Payments Tab of the guests. Currently, it only offers Preauthorization, Card Payment, Disable, and Clear options.
This would be most helpful when we need to differentiate between the card for incidentals that should default for the reservation after the VCC or Company card has already been charged for the items they are responsible for.
4 votes -
Option: To "Send/Not send" email for payment requests when created through API
Payment requests can be used for custom booking engine to integrate Mews Payments and offer on session payments. The payment request can be created through the API, the ID returned can then be used to embed the webpage into the custom booking engine. It's not great for the guest journey that when the payment request is created, an email is send to the customer as the payment request webpage is also offered on session. An optional parameter for the email send would be solve this problem.
4 votes -
BankAxept for Norway
BankAxept is the Norwegian local card payment scheme and is the most widely accepted card for point of sale payments.
The majority of BankAxept cards are co-branded. From these co-branded cards, almost all cards are co-branded with Visa and some with Mastercard.
4 votes -
Payments VS Reservation report
Would be great to have a report (or the information added to Reservations Report) that ilustratrates all the information in reservation report plus payments made in that reservation and amount invoiced. would be nice to exist a invoice report with this information.
4 votes
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