221 results found
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split a payment
Hello all,
I`d love to have an option to split a payment.
For example if a guest has an invoice for room and breakfast and needs those items on different bills.
Currently you can only do a refund and charge again or enable manual payments.
As manual payments are quite prone to errors we rather do not want to rely on them9 votes -
send proforma bill automatically 1 day before departure
I would like mews to send proforma bills to the guests automatically 24 hours/ or xxx time (to be determined per property) before departure, to avoid long time at check-out of reviewing items and solving potential problems quicker.
2 votes -
automatically send payment links to guests for second payment and create a task for open bills 10 days before arrival of guests
Our guests make a down payment at the moment of booking of 50%, and for the second half of the payment, we have to send out manually a payment link. It would be great if Mews could create a payment llink automaticallly (xx) weeks before arrival of the guests. It would safe a lot of time. following up on this, it would be great if there was the possibility to automatically get a task if the bill is still open 10 days before arrival.
1 vote -
American Express (AMEX) Direct integration
Enable Mews Payments to connect directly to American Express network.
Fine Hotels & Resorts program requires all participating hotels that process more than $1 MIL in AMEX to use AMEX direct connection.
3 votes -
preuthorization links
enabling links for preauthorization (not only for CC charge)
7 votes -
deposit
I want to do a deposit for an entire group. But the only way mews is letting me do that is to add it as an item for one person of that group. But then on the invoice it will show only that customer name and room plus 50% deposit for the entire group.
And only way aparently to add all the room names etc is if i add the item deposit for each separate customer. which for groups of 20 rooms i am not gonna do.So would be great if i can either just split a payment or…
5 votes -
Postfinance - Payment Method - Switzerland
Customer is located in Switzerland and they are misising the Postfinance payment method with Mews Payments.
3 votes -
Redsys payment gateaway integration
We would love that Mews develops an integration with the payment gateaway called Redsys. It is the most popular gateaway in Spain and it would simplify the majority of our payment transactions.
6 votes -
Refund On Interac / Debit Card
In canada every payment provider offer the possibility to refund on Interac (debit Card). It's an option that is greatly important for hotels as Interac is commonly use to give deposit and not all hotel impose their customer to have a credit card to book.
12 votes -
Nightly pre-auth rules ($X.XX per night)
Nightly pre-auth rules ($X.XX per night)
3 votes -
Daily Credit Card Batching by Business Day
T+2 that corresponds exactly to a 12a-12a business day in Mews? Ideally, we'd have a deposit to their bank account that matches a day's total CC payments less fees.
7 votes -
View future Scheduled Payments
Create a report to view future Scheduled Payments (aka, the Mews automatic settlements)
3 votes -
Default Credit Card
It would be useful to be able to determine a "default Credit card" within the Payments Tab of the guests. Currently, it only offers Preauthorization, Card Payment, Disable, and Clear options.
This would be most helpful when we need to differentiate between the card for incidentals that should default for the reservation after the VCC or Company card has already been charged for the items they are responsible for.
4 votes -
Payout Forecast
I would like to be able to see a forecast of each upcoming payout, both when it is expected and for how much. The lack of transparency to this critical data point negatively affects other financial accountabilities outside of Mews such as payroll, vendor/supplier payments, etc.
1 vote -
Chargeback Reserve Notification
I would like to be notified by Mews when my property's chargeback reserve has been updated. Having to check this on a daily basis is time consuming. I check it because there's currently no transparent way for me to forecast how much or when the next payout will occur. When the payout is impacted by a change in the chargeback reserve, regardless of whether the chargeback claims are won or lost, the payout can be negatively impact, affecting other financial accountabilities like payroll.
2 votes -
Support Visa and Mastercard Debit in Mews
Mews needs to support these payment types in their systems. At the moment the Accounting Report does not recognize Visa and Mastercard Debit, as the payment type is not supported. The payment types are now falling under the category "None", and not recognized by our financial package. Soon the Meastro card type will be replaced by Visa and Mastercard Debit, making this important.
8 votes -
Prevent fradulent Payments
If you have 3DS turned on, but the cardholders bank does not have or chooses not to process the payment without it, you should immidiately warned or asked if you wish to continue.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Open up MEWS Payments to other Booking Engines and Voucher Booking tools
We are really happy with Mews as a PMS and we are also happy about the gradual improvements that come over time. So far we have decided not to use the Mews Booking Engine, since we still see too many short comings in functionality for our purposes. We love using Mews Payments even though it's quite pricey.
Having said that, I would like to suggest to open up Mews Payments with all its features like Apple Pay and Google Pay for use in other IBEs as well. I do not like the policy to keep certain features limited to a…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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terminal payment - too many obligatory information
when a client pays with a new credit card at the terminal, it should be enough to choose the type of the credit card and not entering the last 4 digits plus the cardholder name. it's too many steps to fill in, all with the client curious, what you're typing in the system as he has already paid.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reinstate payment link
When a payment link has expired, we would like to have the availability to resend the payment link or extend the deadline without having to remake the entire link. This would make it easier when a guest forgets to pay by the expiry date.
If we could extend the deadline, it would be ideal if the guest would receive an update of this as well.
18 votes
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