216 results found
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Integration with Mollie
In Belgium there is a culture to pay with Maestro or your bank app (scanning QR code). Mollie allows businesses to offer the clients these payment options.
As a lot of people don't have Visa, Mastercard or Amex in our country. These maestro or QR code payments are the only alternative.
OTA's are offering these payment options. We are thus missing out on a lot of direct bookings as they just can't pay.
If the integration is not possible, mews should at least have this included (at least maestro payment) in the merchant.
3 votes -
Allow Bills (Folios) or Invoices to be sent to clients with embedded Payment Request link
Would it be possible when previewing/sending Bills (Folios) or Invoices that we can also be availed with the option to automatically embed a Mews Payment request link so our guests can securely pay their bills off?
At the moment properties need to send a copy of the bill first via Mews Operations and then head back to the payment tab to send the payment request link. In addition to that, the Payment Request email isn't as customizable as they desire.
18 votesWe already indeed thought of implementing this and looking internally when we could plan
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Process Dankort Debit Payments
80% of all Danish people have a Dankort Debit card, however only 20% if Danes own a credit card. By having Mews process Dankort debit cards, three times more payments can go through Mews instead of relying on a 3rd party payment processor.
1 voteWe will look into this
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commission General Ledger code
Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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invoice
Send the invoice automatically after the guest has checked out. Now you have to do it manually.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Billing address should be easily adapted
Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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AVOIR LA POSSIBILITE DE SELECTIONNER LES CHEQUES VACANCES ET LES CHEQUES VACANCES DEMATERIALISES
JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Movement & renaming of payment types on Billing screen
Clean and refresh the payment drop-down on the billing screen.
- Split up Merchant & Terminal
- Rename Merchant to MewsPay
- Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)
Also change the name in the Accounting configuration.
- Terminal Payment to Manual Card Payments
- Gateway Payment to MewsPay
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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e-invoice
Possibility to send out e-invoice direct to government bodies
In NL, Germany, and Poland, most government bodies require the hotel(s) and businesses they work with to e-invoice them. this method is basically an XML-formatted invoice sent to their systems including various fields that automatically recognize details and expedite payment.
As usual, government bodies are fast paying parties (..) and hence we want to make the process and time spent to send in their invoices as short as possible.
This is a regulation from the EU; https://eur-lex.europa.eu/legal-content/NL/TXT/?uri=CELEX:32014L0055
Now we are exporting the PDF, uploading it in a system and adding several…
21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add field for CVV-code
Hi,
More and more we have the issue that payments are declined because the CVV-code is missing. Is it possible to add an extra field where the CVV-code can be noted when adding a credit card manually?2 votesThis would not be PCI compliant. the way we can solve this issue is by flagging the transactions correctly. for example if they are MOTO, or coming from a 3rd party. Please reach out to support if there are more questions on it, or email [email protected] or [email protected]
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automating Booking.com prepayments
It would help if pre-paid OTA reservations were automatically processed as prepayments in Mews.
This would save manual work, avoid errors and prevents the guest accidentally paying twice for the reservation at check-in.4 votesUnfortunately this idea didn't receive enough upvotes to move to the next stage. However you can feel free to provide us further feedback!
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Swiss QR IBAN integration
Thank you for the Swiss QR IBAN integration. We need a small change for it because some bank are refusing to accept payments as long es the address of the company is not correct.
So we would love to get the correct company invoicing address in the QR information on the invoice and not the physical address as it is today.
(And having an Mews intergrated accounting tool which creates the necessary QR IBAN reference codes would be even more perfect!)17 votes -
Allow maestro (debit card) Payments
More and more people are ordering things over the internet by just paying with their debit card and using maestro.
It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.
OTA's are accepting debit cards and the hotels can nothing do with it.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Credit Card Details
Sometimes we need to access to CC details saved on Mews for different reasons as late charges. Give access to CC details to managers.
5 votesHi All, Mews Payments is a PCI DSS compliant platform and for the reason of making sure that guest personal information as card details are not exposed the the fraudsters or any card leakage we ensure that our platform doesn't expose any card details to not only to you - our customers, but also to us, Mews team. We only have access to tokenized cards, same as any property. On this way your property and your guests are kept safe and protected against fraudsters. Everyone can see last four digits of the card details - which is a secure and enough of a way to detect the card, alongside the information about its format, cardholder name etc. This is something that Mews will never allow due to high quality standards we hold ourselves to, however, if any additional data can be added to Mews that will help you operate better…
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Guarantee payment
Mainly for student and long stay activities, we need that Mews manage payments for guaranty. This payment is done by customer at beginning of reservation and put into bank in our side but doesn't corresponds to any sale.
At the end of reservation (1 year after or few months after), if there is no damage in the appartment, we will give back to customer this payment for guaranty. if there is damages in appartment, part of payment guarantee amount will be give back to customer, other part will be kept and a product of "appartment damages" will be add to…5 votescan we done as part of the Long Stays recurring payments functionality. We already offer a flow for incidental. for this scenario the amount has to be hold for longer period of time.
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Refunds on cc
Hello, we need to be able to do refunds on a credit card, sometimes higher than the amount paid, in case of complaints and original payment is done via an agent. We sometimes need to give the guest a quick solution. With other payment providers this is optionable but with Stripe this doesn't work.
Preferably processed after Accounting approval only.2 votesWe will look into it
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Add the external payment method "direct debit" (prélèvement in French)
For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".
10 votesThanks so much for this idea, we are moving it to idea to upvote section - you can share link with your colleagues that are interested in having this functionality. Many thanks!
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Payment method VIPPS
Is there a possibility to connect the norwegian payment system VIPPS to MEWS? VIPPS has many different features, and we would need to have it as a realtime payment.
8 votesMoving this idea to be upvoted by other users, also feel free to share this idea with anyone else interested!
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Payment alert
When opening a guest bill in check out, a pop up/alert that tells you something that we can plan in advance, so that we don't need notes somewhere to remind us what to tell the guest.
SO that we don't miss notes or important informations15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Address Capture through payment process & AVS enablement
To mitigate against fraudulent card use and the risk of chargebacks, enabling AVS through the payment gateway would go some way to controlling this at the processing stage. By capturing the home address the payment process would compare this against the account address it has on file and based on fraud rules decline or refer.
Additionally, this would be required within the Payment Link process (Adyen platform has this enabled on its direct platform) so request for Mews to align with Adyen on this.
Considerable Commercial impact if accepted....
18 votesMoving this idea to be upvoted, feel free to share this link with anyone interested!
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