101 results found
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Support Visa and Mastercard Debit in Mews
Mews needs to support these payment types in their systems. At the moment the Accounting Report does not recognize Visa and Mastercard Debit, as the payment type is not supported. The payment types are now falling under the category "None", and not recognized by our financial package. Soon the Meastro card type will be replaced by Visa and Mastercard Debit, making this important.
6 votes -
Open up MEWS Payments to other Booking Engines and Voucher Booking tools
We are really happy with Mews as a PMS and we are also happy about the gradual improvements that come over time. So far we have decided not to use the Mews Booking Engine, since we still see too many short comings in functionality for our purposes. We love using Mews Payments even though it's quite pricey.
Having said that, I would like to suggest to open up Mews Payments with all its features like Apple Pay and Google Pay for use in other IBEs as well. I do not like the policy to keep certain features limited to a…
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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2 votes
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Payment request was fulfilled task
It would be helpful to have the reservation linked to the task that is created after a Payment request is fulfilled.
5 votes -
Improve splitting items in billing
Billing in Mews only enables properties to split items between multiple guests but it doesn't allow properties to split 1 item beteen multiple guests.
If 2 guests want to split the cost of e.g. 1 night, Mews doesn't support issuing 2 invoices to both guests for this night.
Improve splitting items so that each guest can receive a an invoice if they want to split e.g. 1 night between multiple guests.
17 votes -
reinstate cancellation
Very happy to see the option to reinstate cancelled bookings.
However, Options should still be reinstated as Options, not FUTURE BOOKINGS please.Thank you!
J
2 votes -
Allow Bills (Folios) or Invoices to be sent to clients with embedded Payment Request link
Would it be possible when previewing/sending Bills (Folios) or Invoices that we can also be availed with the option to automatically embed a Mews Payment request link so our guests can securely pay their bills off?
At the moment properties need to send a copy of the bill first via Mews Operations and then head back to the payment tab to send the payment request link. In addition to that, the Payment Request email isn't as customizable as they desire.
17 votesWe already indeed thought of implementing this and looking internally when we could plan
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Request sent to Guest for Card Details
Many guests book by telephone, therefore don't receive the email requesting their card details - or they ignore it, as do others who book online.
Please can we have a link to request card details to be added, as there is for preauthorisation and payment requests?4 votes -
Automatically close bills once balanced to allow pushing to integrated accounting software
It would be useful if Mews could automatically close a bill once it is balanced. This would mean the bill is pushed to integrated accounting software (e.g. Xero) at the time of payment being received, so that accounts can be easily reconciled. Currently, a booking could be made in Mews for several months in the future and payment taken at the time of booking, however the bill will not be closed and then pushed to the integrated accounting software until they check out (or it is done manually). This means accounts cannot be easily reconciled without extra work.
It would…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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open items list
filling in of the real payment date in
<payments>, <external payments>
so that the Accounting ledger report fits accounting and taxation principles on behalf of an adequate open items list
2 votes -
Moneris payments integration
Wanted to use Moneris for payments
1 vote -
Capability to choose for a receipt upon checkout
Both for the guests/booker when they are booking by Mews booking engine, or for staff at the booking process, or later by request from guests:
Giving the possibility to mark somewhere when you do the booking, that when the bill is closed at check-out time, the guest should receive the receipt by email automatically. This mark would then trigger this action and fwd the receipt either to the guest or the booker, again pending on the mark made when the reservation was done.
This to avoid the manually work to make a task that you should send the receipt at…
7 votes -
Credit card authorization
We have many guests staying with us for months. Mews only keeps authorization for incidental charges for up to 28 days. We'd like to be able to set it up for longer than that.
1 vote -
Address Capture through payment process & AVS enablement
To mitigate against fraudulent card use and the risk of chargebacks, enabling AVS through the payment gateway would go some way to controlling this at the processing stage. By capturing the home address the payment process would compare this against the account address it has on file and based on fraud rules decline or refer.
Additionally, this would be required within the Payment Link process (Adyen platform has this enabled on its direct platform) so request for Mews to align with Adyen on this.
Considerable Commercial impact if accepted....
18 votesMoving this idea to be upvoted, feel free to share this link with anyone interested!
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Automatic settlement externally paid
It would be Wonderfull if we could set a automatic settlement rule to close a bill for travel agencies who have already payed.
For example, all bookings from booking.com are paid trough booking.com, and we would like to set a automatic settlement for 100% but not actually charge anything, just add a external payment (wire transfer) for the full amount and close the bill.
1 vote -
Billing address should be easily adapted
Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tâches réalisé: avoir le lien direct sur la réservation
Tâches réalisé: avoir le lien direct sur la réservation. Si non, on doit aller chercher la réservation concerné; c 'est dommage.
1 vote -
Recurring payments
For the longstay segment recurring payments are required.
4 votes -
changing room type
while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Templates for Payment Requests
Offer to save templates for the payment requests to be sent in a smoother and faster way.
20 votesGreetings from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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