890 results found
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Additional Guests to sign reg card
Allow all registered guests to sign a registration card. Right now only the main guest has that option but each person staying should have to sign and agree to terms and conditions. Specifically within the Co-Operator
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Pre-populate the email template translation fields
The standard mail templates provided by mews are great! However, one might want to make small adjustments.
Currently, if you customize an email template the english 'Mews standard version' is shown. But for translations the fields are empty.
Our only option is to have each mail template send to a test booking in every language and then deconstruct the html and translated texts in order to load them back in the system and change one or two words.Seems silly.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Meta data for online check in: Time of signing + Location
Additional supporting data of when the guest signed the online check in registration.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Reservation report filters for online check in vs manual check in and online check out vs manual check out
Additional filters to the reservation report to compare online check in vs manual check in and online check out vs manual check out. Filters to view these stats by segment or distribution channel would be additionally helpful.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mulitple confirmation templates
Create different types of confirmations for different types of rates. For example for the holidays we want our guests to receive the right confirmation with all their reservation contains.
21 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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MEWS function to add pet indicator
We were discussing the reservations bringing a pet and wanted to know if there is a way to add a pet indicator to the reservation screen when we add the pet free as a product? Just like if the guest is bringing children, there's a picture of a baby with the number of kids, or if its an adult with the person indicator?
We were thinking this could potentially integrate with KnowCross and be a feature for the housekeeping and maintenance team.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Bed Configuration Option in Booking Engine
We have a large amount of room types that have King beds capable of being converted into Twin configuration. Rather than choosing a set amount of rooms to sell as "Twin" we would prefer to make it an OPTION for the guest to choose their bed configuration. That way the full quantity of splittable beds is available to sell on our booking engine. Additionally, from an operational perspective we know 100% which bed configuration guests require. Splitting beds (or combining them to a King) is very labour intensive and has cost implications from a linen/bedding perspective. Having clear options at…
63 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Disable check out button
We are a hotel without a reception in house. Because we don't have any upselling during guest stays, we don't need any manual check out button at our kiosk. People are confused about check out button. Our guest only need to leave the apartment at a certain time and put the room card into a transparent box at the exit. It is written in our brochures and in the check out information which we give our guest with our confirmation mail. Therefore it confuses the people. Would be great if the check out button or online check out can be…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Sign in / Booking engine Image
The Sign in image set under "Property" (seen in the guest portal) is also the image shown as background in the Booking Engine.
We want the option to set different Pictures.Sign In image looks best in 640x800 while Booking engine background looks best in fullscreen (1080x1920).
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Enable guest to proceed with voucher only
Looking for IBE that ONLY allows customers moving forward having a Voucher code;
Step 1/ Enter Voucher code
Step 2/ If viable move forward taking reservations
So having a landing page entering voucher code prior to moving to date/occupancy selection.1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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recognize returning guest if he books by different OTA
It would be very helpful if the system recognize a returning guest also by s passport number , date of birth and name , if he often books with different travel agencies.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Online check in - mandatory to finish all guests data to finish
Online CI confirmation.
When the guest wants checked in online and he booked the room for two, online CI would not be completed in Mews without filling information for both guest. In that case I would recommend that message showed up after first guest finish online CI should inform the guest that online CI will be completed after all companions will finish online check in.10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Possibility to turn off automated e-mails for individual guests
We are expiring very unsatisfied guests who stays with us every week and is 'getting spammed with e-mails' both before and after each of their stay. We need to option to turn the automated e-mails off in the guest profile.
These e-mails should still be sent to all new guests whereas returning guests seem to get VERY annoyed by receiving the same e-mails weekly in connection with their stays.
Right now our only option is to completely remove their e-mail address from Mews which creates tons of issues with multiple guest profiles for the same guest, issues with sending confirmations…
45 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Pop up trace/Task
Maybe add a feature of whenever you click on a guest profile a pop up trace of any important information can be seen first hand ie (Special occasion, take payment of VC, route payment) a
23 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Multiproperty vouchers
We are currently using Mews on Enterprise level. Thou multiproperty Mews gives us great analitics, unfortunately is a bit weaker on the day-to-day use. It would be great if we could create one promo voucher that would work for all the properties in the multiproperty booking engine. Currently this option is not available and vouchers need to be created separately for each property.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Link Guest Social Media
It would be great to be able to link the guest's social media to their profile, this way once a reservations comes through we can identify a repeat guest with a large following.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Covid Vaccination confirmation included in Online Check-in
When guests check-in, it would be great if they could confirm their vaccination status, therefore adding the "Health Compliant" badge to their profile.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Relation between customer Profiles
As we have many returning guests, we need to know which customer belongs to the same family. It would be great to merch Children to their parents and a wife to her husband and visa versa.
Like this we get to know our guests better and the booking process for future stays will be even easier.
79 votes -
MEWS USERS special rate
MEWS USERS Special rates
Would be great to have again the special offers/rates for MEWS users in properties using MEWS!
It is an attractive benefit for employees and bonds the MEWS community.5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Pop up returning guest
When you make a new reservation with a returning guest profile there comes a pop-up with important details about the guest.
Just a note screan that we can fill in, about room numbers they prefer, if they have a dog, that they always want an extra pillow etc.
That would be great.14 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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