915 results found
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Having 3 bookables services together on the dashboard
I would like to have the option to see my 3 bookables services together on my dashboard instead of selecting them one by one.
2 votes -
Product-display Control Across Different Booking Engines
We need the ability to control which products are shown in the different booking engines, instead of having the same setup across all channels.
Some of our partners use their own booking engine and offer special products. Therefore, we want to decide which products they can access and sell, while keeping others exclusive.
1 vote -
Toggle for Reservation Wallet Pass in Guest Portal
Add a setting that allows properties to enable or disable the "Reservation Wallet Pass" (or Add to Wallet button) in the Guest Portal.
Problem:
Some clients do not want guests to see the “Add to Wallet” option (Apple/Google Wallet) because they don’t use QR codes, want to simplify the interface, or prefer different workflows. Right now, they have no way to hide it if they do not want to use it.Solution:
Provide a property-level toggle that controls whether the Add to Wallet button appears in the Guest Portal.Expected Impact:
>Gives properties more control over guest-facing features
>Reduces confusion…2 votes -
Enhanced Blocklist Notifications
Currently, the blocklist feature prevents blocklisted individuals from making new reservations.
However, if a guest is added to the blocklist after a reservation is already created and confirmed, the stay proceeds without any alerts or warnings.
Proposed Enhancement:
Introduce notifications that flag blocklisted accounts when an existing reservation is detected. This would allow hotels to take proactive measures—such as reviewing the booking or contacting the guest—to avoid accepting the stay.4 votes -
Guest Portal Link on Reservation
Add a way for us to copy the specific guest portal link on the reservation page. This would be useful for us to copy and send to guests on OTA chats when we don't have their email on file.
2 votes -
Display Portrait Photos Correctly
So far only landscape photos look good. But the landscape are cut.
1 vote -
Sign in Account
Feature request: Add guest account Sign-in to the Mews Booking Engine
Sign-in method: Email + password
Placement in flow: Show Sign-in on the Contact details step (before payment), so returning guests can sign in before entering personal data
Expected behavior after sign-in: Automatically prefill contact details (for example: name, phone number, address) from the guest profile
New guest flow: Option to create an account during booking
Account recovery: Forgot password via email
Privacy: Clear consent for storing and reusing details for future reservations1 vote -
Guest ID requirements should be configurable separately in Online Check in and Kiosk
Guest ID requirements should be configurable separately in Online Check in and/or Kiosk.
We should be able to turn on Guest ID scan in Online Check In only and not in Kiosk. At the moment ID scan is required in OCI and Kiosk or Kiosk ONLY. We are not able to use kiosks for ID scan, so it would be nice if we could capture IDs in OCI only.2 votes -
No repetition of information
Do not ask for data that is already known (e.g., from a previous step or URL parameters). This also applies to the selected dates.
Avoid making visitors fill out the same form multiple times
1 vote -
Context-aware flow in the booking engine
From the package page → package preselected in the booking module, going directly to room selection. In this flow, the package comes before choosing a room type.
If someone selects a package with limited availability (such as the Easter package), it is important that this can be passed along so that a visitor can only select the valid dates for that package from the main domain.
From the room page → room preselected, with packages prominently displayed as optional add-ons (possibly in a separate step). At the moment, the packages are somewhat hidden.
The selected product should always remain visible…
1 vote -
Option to hide the rate when sending a confirmation
Have the option to hide the rate, as well as the value of inclusions/products, when sending a confirmation to the client (in the context of a gift or a property-specific gift certificate that is not a voucher). Charges must remain associated with the guest profile and not with a company.
3 votes -
Automatic mail translations
Currently, we have four Houses, each with its own set of individual mailings. This results in 104 different emails in our native language alone. When translating these into two additional languages, we end up managing 208 separate email templates. Every time we make a change to one email, we must manually update all corresponding translations.
It would be highly beneficial to have an automated translation system for all text elements within the emails. The same applies to products, where automated translations would also be a great improvement.
17 votes -
automatischer Check-in nur für Buchungen die online eingecheckt haben
Wäre super, wenn man den automatischen Check-in nur für die Buchungen einstellen kann, die bereits online eingecheckt haben.
1 vote -
Changer le délai d'envoi des courriels automatiques aux clients
Il serait fort utile et pertinent de pouvoir modifier le délai d'envoi des courriels automatiques aux clients. Par exemple, j'aimerais que le client puisse recevoir automatiquement un rappel de réservation 10 jours avant sa venue. Pour le moment, le seul modèle par défaut de courriel
Avant le débutest envoyé 2 jours avant la date d'arrivée du client.2 votes -
Remplacer "Vous allez payer" (faux) par "Total de votre réservation" (vrai)
Sur l'interface de saisie des informations de carte bancaire il faut remplacer "Vous allez payer" par "Total de votre réservation" parce beaucoup d'hôtels ne demandent pas le paiement immédiat de la réservation.
C'est un véritable FREIN A LA VENTE.2 votes -
Link Vouchers to Specific Booking Engine Configurations
When creating vouchers, the “Booking engine URL” link on the voucher detail page always redirects to the property’s default Booking Engine configuration. For properties using multiple Booking Engines (e.g., one with rate comparison enabled and one without, or different configurations), it would be extremely helpful to have the ability to link a voucher to a specific Booking Engine configuration. This would allow more precise control over the guest experience
2 votes -
Produkte gruppieren
Produkte in einer Bestätigungsmail gruppieren.
Z. B. 4xHalbpension 4xHund etc.Nicht für jedes Einzelprodukt und jeden Tag einzeln
1 vote -
Mail templates - dynamically derive from common master templaze
Currently consistent and easy branding of email templates is tedious.
But, I have an idea: there are some “mews” row templates within the template editor, could we get a way to create “property” or “enterprise” level rows? That way we could insert those master rows in the templates and have a central place to edit them all across the board.
same for some common settings, like font style or some other custom css properties that could be managed and edited from on place, like a master template/setting.the idea is to separate styling & branding from content.
Don’t get me…9 votes -
Bill as Package on Kiosk
When property has a bill as package enabled for the a product, while the product is hidden on the invoice, it remains to be displayed on the Kiosk during check-in.
Properties are required to hide some product to be displayed since it is expected to be hidden from the guest such as a commission adjustment product .
20 votes -
Better space upgrade feature
Hello,
We would like to offer space upgrade during the online check in but the current feature is missing a few options in our opinion:
- We cannot be notified when a guest upgrades their room during the online check in
- Upgrades are hard to track and they do not appear on the planning (contrary to manual upgrades) .
- No report can indicate the additional revenue that we generated that way
- We would like to be able to put a time limit on upgrade availability (for example, no upgrades past 3PM the day of) as to not impact housekeeping planning too…
13 votes
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