1930 results found
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9 votes
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Separate Buildings
It would be great if Mews had an option to separate buildings - I have several properties I have worked with that have multiple buildings (i.e. a barn, a house, an extension or two tower blocks all selling under one brand), and in some cases multiple financiers who need statistics on each building or multiple buildings with different aspects of accommodation splits etc, but setting this up for accounting is really difficult. MEWS already has a building number field in the settings for spaces; it would be great if we could just filter accounting reports based on the Building Number…
2 votes -
Room Availability Display During Peak Season
Dear all,
We are currently in Peak Season, and the hotel is fully booked on certain dates. However, we have noticed an issue where, despite some room categories being overbooked, the hotel remains open for new reservations. This situation should ideally not occur, or there should be an alert indicating that the hotel is fully booked, requiring validation for any overbooking.
For example:
The hotel has 15 rooms in total, divided into 3 categories (Classic, Superior, and Sea View, with 5 rooms each).
For the night of December 31st, the hotel is FULL (15 rooms sold), but there is an…4 votes -
Sort by any column when viewing tasks
Maintenace - all columns in TASKS are Sortable = Dropdown menu
Could you enable column sorting (e.g., by "Name,")? This would help us organize tasks, such as sorting hotel rooms in ascending or descending order.
Would appreciate your feedback on possible solutions. Our previous sytem had this and we m,iss this feature a lot.2 votes -
"Overdue" Label for Issued Invoices in Search Bar When Receivable Tracking is disabled
For hotels with the "receivable tracking" not enabled, It would be nice to consider removing the Overdue Label for past issued invoices in the Mews Search Bar. The label does not show anywhere other than the search bar.
There is no way to act on it, but seeing it leaves the impression that the users must act on it.
1 vote -
Rates & Rate group updates
Rate Key Requirement:
It is not possible to leave the rate key field empty, limiting flexibility. We are currently doing a big migration/restructure project and cannot yet delete the old rates but need to wipe the keys in order to reuse them.Navigation Limitation:
Unable to use Command+Click to open a rate in a new tab, which impacts multitasking efficiency.Voucher Code Search:
Searching for voucher codes is harder. Additionally:If working on a public voucher setting, after making a change, all filters reset quickly to default, and we need to filter again to public/private.
Lazy Loading Behavior:Deactivating a…
5 votes -
Being able to assign specific room types to a rate vs. all being assigned automatically.
It would be helpful if we can select the specific room types we need to assign to a specific rate plan. Currently, we just need to add more restrictions if a room type cannot be sold under a rate plan.
6 votes -
Leave options permanently selected in the check out report
As we also write important information for the check out in the comments, it would be useful if these were also always automatically displayed in the check out report. Currently you have to select them in the filter/options. With every action, however, the selection is always canceled and must be selected again.
2 votes -
Restrict Products
There are other suggestions about restricting products, but would also be good to restrict products by Room category, and rates/ packages/ dates
For example -
1 offer a cot to rooms that can only accommodate cots and not to all rooms2 offer pet products to rooms that can accommodate a cot and not to all rooms
3 only offer a product on specific dates, rather than all, or seasonally within a certain date range - Strawberries in Summer
4 by package type, if a rate includes a product you wont necessarily want to add again
204 votes -
guest profiles should automatically reflect any outstanding balance from their associated company profile
It is not currently possible in Mews to configure the system so that guest profiles automatically reflect any outstanding balance from their associated company profile—for example, by showing an alert or open amount in the guest profile whenever the company has unpaid invoices. There is no built-in, automated sync that shows company-level debts or outstanding balances at the guest profile level in the current version of Mews.
Here are the main points:
• Company profiles and guest profiles are distinct entities in Mews. When a guest is linked to a company (for instance, for billing purposes), the outstanding balances or…1 vote -
Group reservations - Change the name of the owner in one click for all rooms
It would be great if it is possible to change the owner of the group reservation in one time/ click of all rooms connected to the group reservation.
At the moment it's only possible to change this per room, instead of all rooms in one.
It would be great if it could be done the same way as that you can change the booker of the reservation.
This would make it a lot easier for us when the contact person of the group reservation changes.8 votes -
Saldo group booking TEN and DEF
When a group booking is optional, costs are 0. This way we don't know how many revenue a group is holding. We'd like to see a tentative saldo and a definite saldo. So if a group still needs to be confirmed, we still want to see the costs involved.
2 votes -
Anzeige Kalenderwoche
Ich fände es hilfreich, wenn über der Datumsleister auch eine Angabe der Kalenderwoche wäre.
Auch beim Anlegen einer Buchung, wenn das Feld mit den Datumsangaben kommt, wäre es gut, wenn in klein und grau die KW daneben stünde.3 votes -
Prevent overbooking from affecting locked reservations
Do not sell new booking that force to change the room number of future booking with a lock on because the guests wants to have this room number. The property should have the option to decide if the future bookings with a lock on, can limit the availability in the inventory in order to ensure that a client can have the room number he wants.
4 votes -
Extend the time unit limit for hourly services
Extend the time unit limit for hourly service rate adjustments from 16 days to 370 days.
4 votes -
Enable Price Rounding
We request the functionality to round reservation prices to whole numbers in our booking system.
This adjustment is crucial for maintaining the upscale image of our 4 and 5-star hotels, as current pricing often results in decimals.
Implementing whole number pricing will simplify transactions and enhance the premium perception of our rates.
25 votes -
Availability block reservation extensions
Currently, you are unable to extend an availability reservation without adjusting the block itself, or making a new reservation then locking it into the same room. Being able to manually extend a room block reservation behind negotiated day's and rates within the block would be excellent so the guest maintains one reservation throughout their stay.
38 votes -
überweisung saldo 0
Da die Rechnungen bei der Zahlungsmethode Überweisung auch auf Saldo"0" ausgestellt werden, rufen mich die Gäste an, ob die Rechnung bereits beglichen wurde. Zahlungsmethode "Überweisung" ist sehr klein geschrieben. Es wäre gut, wenn auf der Rechnung steht: Bitte überweisen Sie den Betrag bis zum..... . Das Saldo "0" kann weggelassen werden.
3 votes -
view timeline without having permissions to create or manage customers and companies
We are a small property, and thus our members have several different jobs. We would like some of our staff to be able to view customer info, or view the timeline, without necessarily having access to "creating or managing" customers and companies. Viewing the information (especially the ability to see the timeline) should be separate from the ability to add or modify anything
1 vote -
Maintain rate code restrictions in blocks
That restrictions for rate codes are not affected in blocks. You can still pick up rooms.
4 votes
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