1930 results found
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Company profiles should not be added to guest profiles automatically
Currently company profiles are added to guest profiles automatically. This should be optional via a tick box. In our case guest' are not always booking via the same company (rate).
20 votes -
Kalenderwochenanzeige in der Zeitleiste
Oft buchen Firmen nach Kalenderwoche. Es wäre leichter das Datum zu finden, was gewünscht ist, wenn auch die Kalenderwochen angezeigt werden würden in der Zeitleiste.
1 vote -
Transfer Space Categories to Different Service
Currently, Mews does not allow users to transfer space categories to different bookable services; instead, users have to be manually recreated in the new service. It would be beneficial and useful if we could create a transfer process (Rates, Products included)
1. Operational Efficiency
- Eliminates the need for manual recreation of space categories, rates, and products, saving significant time for property managers.
- Reduces human error during manual setup, ensuring consistency across services.
2. Scalability and Flexibility
- Makes it easier for hotels to reorganize or expand services (e.g., moving rooms from “Accommodation” to “Event Spaces”) without disrupting existing configurations.
- Supports multi-service…
3 votes -
Excel rooming list sorting
When you dowload an excel rooming list from a group reservation, all reservations are shown in a random order on the excel sheet, and this is not possible to change! Preferably I would like to at least have the reservations sorted by arrival date, but that is not the case right now. It would be good if the default sorting was the arrival date. Or it would be even better if you could change the sorting yourself however you like, but right now since the excel sheet is locked it is not possible. Please look into this.
12 votes -
Bulk add address information to profiles of the same reservation
Hi,
Would it be possible to have an option that we can select to add the same address/city/postal code to all profile of the same reservation?
In Spain, we need to fill in a lot of information and the adress/city/postal code is something mandatory for us and when we have big groups it takes forever to add that info individually.Thank you
1 vote -
GROUP BATCH BOOKINGS
It would improve efficiency if we could create a batch of bookings for the same or different company, all at once, by just choosing the dates we need, and then just repeating that same pattern of rooms needed for all bookings. To be able to assign an individual customer to each would be preferable, like being able to create a new customer for each different date, in a faster way.
Creating group bookings one by one is very tedious and takes a long time, and for properties that hold various groups a day or a week, this would definitely be…
1 vote -
Identical items from integrations (third party systems) are automatically merged into a single billing item
Summary of the Issue
During check-out, we frequently face the problem that POS receipts (e.g. from MEWS POS or other integrations) cannot be properly split across multiple rooms or guest invoices.
This is because identical POS items are automatically merged into a single billing item (e.g. multiple grape juices combined into one position).Once merged, this item cannot be split afterwards and can therefore only be settled on one invoice.
The only workaround is to manually calculate and allocate amounts across different payment methods, which is time-consuming and error-prone.In contrast, bookable services (e.g. breakfast) are handled as individual, divisible…
1 vote -
Ajouter des colonnes avec le nombre de chambres bloquées et réservées dans la liste de tous les blocs.
Bonjour,
Il serait pratique d'avoir des colonnes de plus avec le nombre de chambres bloquées et réservées quand on sort une liste des blocs (groupes). Cela permettrait d'avoir l'information rapidement. Nous n'aurions plus besoin de consulter individuellement chaque bloc, chaque groupe pour obtenir cette information. Merci.1 vote -
Export all invoices for a month or period as PDF files with a single click.
Be able to quickly and easily export all invoices (in PDF format) for a specific period (day, week, month) with a single click.
Currently, you have to click on each invoice, print it, and save it as a PDF.
An individual PDF export for the desired period would make this task much easier.2 votes -
Switch in the bill between associated profile and owner
In the billing it would be great to have an arrow for switching between the owner and the associated profile.
4 votes -
Link reservation to booker
We would like to find the clients' reservation when searching for the organizer in the search bar
28 votes -
Expand on "Responsibility" & Offer to Employee Permissions
Expand the "Responsibility" section so it can also function as a restriction layer, not only a notification feature.
Current:
**Offer to Employee = All employees have access and visibility into the service, which they can sell/post. It does not offer "exceptions".**The responsibility section in the service is mainly for Notifications or Tasks.
Desired behavior:
Add a configuration option in Service Settings:
“Restrict service management to the responsible department/user only.”When enabled:
Only staff or user groups assigned as Responsible can:
Sell the service
Modify service orders
Manage related items/productsNon‑responsible staff:
Can view the service (configurable), but
Cannot sell…1 vote -
Ability to Customize Counters at the Service Level
Clients would benefit from the ability to assign or customize counters at the service level rather than just at the property level. Today’s setup only allows counters to be selected from a property‑wide dropdown, which introduces avoidable human error and operational inefficiencies.
Problem
- Counters are defined at the property level, meaning all services pull from the same shared list.
- Staff must manually choose the correct counter from a dropdown when posting charges.
- This manual selection is error‑prone, especially for properties with many outlets, departments, or revenue streams.
- Incorrect counter selection leads to downstream reporting and accounting discrepancies that…
1 vote -
Adjust maximum occupancy for a room categorie on specific days
We have quite some festivals in our area. To reduce the risk on parties in our hotel, I want to reduce the maximum room capacity to 2 guests for rooms which usually could host upto 5 persons.
In my previous PMS we had rate plans per occupancy which we could close down.
Can you create a restriction for this? Or in de occupancy report?1 vote -
Allow choose checkout date cross the different months on the same calendar without manual swich
If the check in date and check out date are not in the same month, the calendar should be a continuous calendar without the requirement for manual switch to next month to be able to choose the check out date. Allow choose checkout date cross the different months on the same calendar without manually switch to next month.
2 votes -
API support for MEWS gift voucher redemptions via API
To be able to redeem MEWS Gift Voucher vouchers via the API which allows us to integrate the entire booking process via API and not require manual redemption thru the MEWS interface
1 vote -
Ability to Correct Closed Items with Future Consumption Dates
Summary
Provide hotels with a controlled way to correct closed bill items that were accidentally posted with a future consumption date, even though the item was actually consumed in the past and already charged on a guest bill.
Problem
In the “Add Product [+]” workflow, users occasionally select an incorrect future consumption date by mistake. When this happens:
- The item is still closed on the bill at the correct amount and date of posting.
- However, the consumption date remains in the future.
- As a result, the item continues to appear on the Guest Ledger until that incorrect date becomes…
1 vote -
Check in Script 1-2-3
I’m missing a proper script for check-in at the reception, which would make the process more structured and consistent, while ensuring that important steps are not overlooked.
I imagine a button such as “Auto Check-In”, which would clearly guide the staff through the following steps:
Settle or verify the guest folio if not already done
Check and acknowledge the guest’s loyalty membership status, or invite them to join the program
Offer upselling or room upgrades
Generate the key
Confirm check-in completion
As I see it, this would ensure that all critical steps are followed and that the process is handled…
3 votes -
Add minimal ''Buffer'' time between rentals
Hello,
We would like to be able to add a ''buffer period'' or preparation time between rentals, especially for hourly rentals.
For example, if a guests rents a bike from 9 to 10am, and my buffer is 1 hour, then it will only be available to rent again from 11 am.
This will prevent guest overlap if they are a few minutes early or late.
13 votes -
Apply a composite discount to a booking in addition to a composite rate
Ons hoofdkantoor heeft besloten om een korting te gaan toepassen op een volledig samengesteld tarief – het skiteam tarief.
De korting is 5% of 10% maar moet dan evenredig van het totaalbedrag afgetrokken worden, met bijbehorende BTW-tarieven.Als ik nu de korting handmatig bereken en onder het kopje logies afboek, dan heeft dit effect op onze ADR en logies-omzet, hoewel er ook een korting van F&B af moet. Graag zou ik naast een samengesteld tarief ook een samengestelde korting willen kunnen toepassen op een boeking.
1 vote
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