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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2178 results found

  1. Include settlement ID with chargeback data

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  2. Space priority in Reservation overview

    5 votes

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    0 comments  ·  Space management  ·  Admin →
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  3. Hubspot CRM

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Ageing / Debtors Report for Accounting Ledger

    Using the accounting ledger, accountants can view any outstanding bills or payments that must be collected. However, as these are connected to guest profiles, this does not help to identify debts for company or travel agencies, which are not as easily available in Mews. By adding an additional mode to our accounting ledger, you could easily view all outstanding invoices sorted by the company to which it was issued. Additionally, this would show how long each payment has been overdue and how much each company owes.

    31 votes

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    idea to upvote  ·  1 comment  ·  Finance management  ·  Admin →
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  5. Print credit card payment only

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Add all companion data simultaneously

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Deactivate Delighted questions

    5 votes

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  8. Automatically assign release date based on travel agency

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Automatically assign segment when booking extended

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Export reservation overview

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Employee chain access summaries

    5 votes

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    0 comments  ·  User management  ·  Admin →
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  12. Import origin data

    5 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  13. Handle additional charges on virtual cards

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Add new fields to Guests in House Report

    The Mews guests in house report is an extremely useful tool to check all customer data for guests that are currently in house. This snapshot of customer data can help managers quickly gather important details, although some additional fields could be helpful for guest analysis as well. For example, customer classifications and customer nationality details could both provide further valuable insight for quick data analysis of customers.

    28 votes

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    idea to upvote  ·  3 comments  ·  Metrics, analytics and insights  ·  Admin →
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  15. Notify user when one space left available

    7 votes

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    0 comments  ·  Space management  ·  Admin →
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  16. Manage gift cards

    Hi There, Many hotels are struggeling daily with excel sheet to keep track of their "gift vouchers", would be nice if we can implement this into Mews. Ideally with; Number/code, value, expiry date.

    27 votes

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    idea to upvote  ·  3 comments  ·  Other  ·  Admin →
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  17. NFR History

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Attach photos to space status report

    Sometimes reporting issues for repair can be difficult to describe to your maintenance teams. However,we all know that pictures are worth a thousand words. Therefore,for clarification, adding photos to your Space Status report could help all departments communicate more efficiently, as you can report problems more accurately using visual cues.

    29 votes

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    idea to upvote  ·  0 comments  ·  Space management  ·  Admin →
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  19. Total line in all reports tables

    11 votes

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    2 comments  ·  Reports and dashboards  ·  Admin →
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  20. Extra / empty bed relative adjustment

    In addition to fixed price adjustment, many properties would prefer to use a relative adjustment field, which would be used to adjust prices based on extra or empty beds. This setting could allow revenue managers more flexibility as they decide on pricing for each space or space category, particularly in case the number of guests does not exactly match the number of beds in the chosen space type.

    26 votes

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    idea to upvote  ·  2 comments  ·  Revenue management  ·  Admin →
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