2182 results found
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(group) invoice
Summarize invoices with multiple guest profiles by guest profile.
With group reservations or reservations with more than one guest profile the invoice turns out very chaotic i.e.:
Stay 1234 (guest name 1, stay dates)
Staypackage
City tax
Stay 1235 (guest name 2, stay dates)
Staypackage
City tax
Stay 1236 (guest name 3, stay dates)
Staypackage
City tax
Dinner (guest name 1)
Dinner (guest name 2)
Dinner (guest name 3)
Minibar (guest name 2)
Minibar (guest name 1)Would be great if could be ordered by guest profile i.e.:
Stay 1234 (guest name 1, stay dates)
Staypackage
City tax
Dinner
Minibar …14 votes -
Too complex "rate-tree".Attribute-Based Selling or Room Feature Combination Sales https://hoteltechreport.com/news/breaking-room-categories
Too many different rates in the "rate-tree"... just to create some discount, incl vs excl breakfast, non-refund vs flex etc. Can Attribute-Based Selling or Room Feature Combination Sales be an easier route forward or at least an option? https://hoteltechreport.com/news/breaking-room-categories
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Accounting ledger with "negative / positive" filter
Our accounting ledger, with the hostel closing and a lot of cancellations, is overloaded with negative outstanding amounts.
We have seen with the MEWS team that as soon as we have a cancellation, the late cancellation turnover is posted automatically without us being able to do anything.
In this case, is it possible to ensure that the negative and positive outstandings are filtered out?
The goal is to show the user directly what he wants to see, so to add the filter in the options on the side.8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Daily Reports by segments
One daily report pick up that shows occupancy, adr and revenue by segment, with dates ranges at past and future. for example, the create date, from the 1st of january to 31st of december
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display the name of the rate on billing
In order to facilitate the check out and payment, it would be easier if the Rate name was displayed next to the amount. This way the Receptionist can easily state what type of stay occurred and apply his SOPs accordingly.
14 votes -
Issue invoice based on company profiles
It would be essential to bill and follow debtors invoices based on company profiles.
Actually we can invoice a company but the invoice stay on client profile, for debtors management it would be easier that the invoice appears on company profile. We are force to create a client profile for the company and move the items on it, which is redundant.7 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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new layout
The new layout with boxes and not lines to write on is very disturbing for the eye. Mostly when checking the customer profile, but in general too. Please bring back the simple line. More elegant AND non the less way more eye-friendly!
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Passport scanner improvements
As most European Drivers Licencies are valid Identify documents, it would be helpful to first of all be able to scan them directly to MEWS and secondly that they count similarly to the Customer Profile statistics as a passport.
Second, the scanner does not recognise an expiry date in 2030 (and later) for Swiss ID cards, but always saves 1930 as expiry date.
Third, how come the passport scanner does not save the issue date?
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Is it possible to integrate the assigned space in the task overview space
If i am making a task i always have to manually add a assigned space in the task because now only the reservation name and period is visable (to avoid going back to the reservation and start the task all over again)
1 vote -
Link tasks to arrival / departure date
Task linked to arrival / departure date - ensure you are able to link a task to a specific event in the reservation like the departure date; meaning that if the departure date changes, so thus the task. Ideally, you should also be able to set a plus or minus days for this link (i.e. check one day prior to departure if guest has returned the DVD player)
46 votesHello from the Mews product team,
Thank you for your suggestion, we have updated the title of your request to " Link tasks to arrival / departure date" so that it is easy to understand and search for other members of the Mews community. Your request has also been updated as one to be upvoted by the Mews Community.
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Set a Minimum advance reservation restriction for online bookings
I would like to set a "Minimum advance reservation" restriction 4 hours before midnight (8 pm). Then customers cannot reserve online after 8 pm for reservations on that day of arrival. Our reception closes at 9 pm. This way our reception has at least 1 hour to help guests with information (digital keys, night safe) for a late arrival.
7 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Make it clear when an invoice has been sent to customer
At the moment, it can be hard to tell if an invoice has been emailed to the client or not. can the email button be turned red or something to show if the email has been sent.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Products and Services - Bookable on X Day of Week Only
Products and services that are bookable during the reservation process should have a Day of Week Restriction.
IE: Hotel wants to offer a product that is only available if a guest is going to be staying over a Tuesday, Thursday or Saturday.
If a guest is going to be checking in Sunday and Checking out Wednesday, the product should display and be bookable.
However, if they are checking in Wedneday & Checking out Thursday, the product should not display and be bookable as they guest wont be in house when the product is offered.
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Allow transaction/service adjustment in the billing screen by ticking the service (instead of having to go via the Add Product section)
In the billing screen, please allow user to tick the item to correct/adjust and foresee and foresee and adjust/partial adjust button to do the correction in same screen.
Eg: a beer of €5 appears on invoice but was wrongly posted. Now, we need to go to add product, select the correct service (F&B 21%) and book negative amount.
This is not seamless and from experience, as operator needs to manually select in which service to adjust.
I see that the service or product selected for the adjustment is not always the same as the service/product that was initially posted. Eg.…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Rapport de gestion
Serait-il possible d’avoir un total général de toutes les chambres et Suites confondus dans le rapport de gestion à savoir le TO, PM, CA.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Show in house status for guest with future bookings in the Accounting ledger
Currently guests in house with future bookings aren't shown as in house in the accounting ledger.
It confusing for receptionists to check what is due and why as they have some In House Clients and some that are In house but not shown as is…
4 votesHello Christophe,
Thank you for your suggestion, we have updated your request with the additional use cases you have shared with us and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Keep Old Billing Screen as an Option at Least
I just want to know why they are complicating the billing screen at a time when there were no issues with it? We don't understand. We feel a little held ******* by this design flaw. The old billing screen is a godsend for Accounting. It makes the workflow so much smoother. We feel as though the new billing screen is an eyesore and hard to read. It makes things take longer and is more confusing. The old billing screen is clear, concise, and fast. Reading left to right is more natural than top to bottom. Also drag and drop is…
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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re-open a closed task
it would be good if you could update a task and re-instate it once closed. sometimes tasks have been closed but become relevant again at a later date and this would prevent having to create a new one, plus with updating the task description you have a better overview and history of what has happened with that particular booking in one click.
35 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Productrules applicable for a certain period of time
Make it possible to set a period of time to a productrule. Example: the swimmingpool surcharge is applicable from April to October. In the current situation, the productrule is always applicable or never applicable
10 votes -
reactivate closed tasks and being able to delete tasks
I think the idea says it all
1 vote
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