2150 results found
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Have the "Tasks" doughnut also display "Future" tasks!
It makes sense to be able to see not only imminent (Pending) or past-date (Missed) tasks but also upcoming (Future) tasks on the main page ("Tasks" doughnut) - without having to go into the report every single time.
The current state of affairs makes it often necessary to remind staffers of upcoming tasks outside of that section (or outside of MEWS e.g. emails, sticky-notes et al.), which does not make for a stellar user experience.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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group bookings
it is very annoying that when you search and choose a group, one of the bookings is ticked. if it is a large group, you are not always able to see which one and need to scroll down to unclick it before you are able to make any chances to other bookings. waste of time and also huge potential to make mistakes
3 votesReview of Mews Search starting and in exploration phase
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Add sorting by product, currency and payment method
It would be very convenient to see in the report information about in what currency and how guests paid for certain products. Let's take breakfast for example:
- How many breakfasts did the guests pay in cash in euros?
- How many breakfasts did the guests pay in cash in CZK?
- How many breakfasts did the guests pay with a credit card in euros?
- How many breakfasts did the guests pay with a credit card in CZK?
This will be useful for hotels in countries where multiple currencies are used.
It seems to me that we can add a certain filter to…
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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aperçu des réservations (Reservation overview)
L'écran "aperçu des réservations" montre les arrivées en commençant par les prénoms et non les noms. Ceci serait plus simple d'avoir les noms des clients EN ENTIER, même sans le prénom!
The "Reservation overview" screen shows arrivals starting with first names and not last names. It would be easier to have the names of the clients IN FULL, even without the first name!
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
9 votes -
Include Revenue, ADR and OCC OTB in the Pickup Analytics.
Be able to include Revenue, ADR and OCC OTB in the Pickup Analytics.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mews Analytics: Include room nights OTB and pickup in the Manager Analytics YoY details
Include room nights OTB not only the OCC in the Manager Analytics YoY details and also include the Pickup made the last -1 day, -3 days, -7 days, -14 days, -30days by using filters.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Consumption time on product report
When you add a product to a reservation, you can enter a consumption time.
If you work with shifts/meal times for instance, it would be nice to have the consumption time (hh:mm) in your product report.20 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Customize mandatory fields
I want to pick which fields are mandatory in reservation screen (segment, company, phone number)
12 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automated decrease of implemented overbooking levels, when resolving red lines in timeline
Automated decrease of implemented overbooking levels,
when resolving red lines in timeline.We overbook a lot, however when doing our room planning via the timeline, resolving the over bookings, the rooms as back for sales, so we would need to go into the availability screen and lower it manually. Would be great if this process can be automated, reducing the risk of to many overbookings.
17 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add additional classifications for preferred space features
We would need MANY more classification-items, such as Low floor, soundproof room, bathtub etc.
37 votesHello,
Thank you for your suggestion. Would you be able to send us a list of the additional classifications that you would like to apply?
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Record multiple travel agencies for improved origin segmentation
When we receive bookings from destination management companies, the original source of the bookings often come from travel agents before they are sent to a destination mangement company and finally the PMS. In Mews, we are only able to view a single travel agency which means that we can only see the name of the destination management company; we are not able to see the name of the travel agencies that made the original bookings.
We would like our sales and marketing teams to have insights on the travel agencies that are making reservations.
2 votes -
add the payment in the POS MEWS
add the payment in the POS MEWS so that we can invoice a product and charge the customer directly (for the bar, the restaurant...).
Can also be used with the TPE MEWS for direct billing.5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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old billing back please
We would like to good old billing back. It is totally chaotic, sometimes when we add a product on the profile, it adds it to the bill, then sometimes it doesn't, but when it doesn't, you can not choose to put them together. Also, when a guest wishes to pay less than the full bill on one day and the rest to pay on other days, we can not just simply choose some days. It is time-consuming, not easy to see through it, non the less, how could we possibly explain it to a guest what they are seeing on…
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Make the line between bills thicker and/or more pronounced. It could be so much more clear which bill is which.
-Make the line between bills thicker and/or more pronounced. It could be so much more clear which bill is which.
-Add a bill icon to the card that enters right of the screen when you click on a reservation from the timeline. If they are small Icons and ALMOST everywhere, it's odd to have them missing in some places.
-A dog Icon, so we can see from the timeline which guests have dogs so we know where they can be moved (dog friendly suites)5 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Show tasks "assigned to me"
As a reservations agent I would like to quickly view the tasks assigned to me when I start my shift.
2 votes -
Create tasks from the messaging screen
As a reservations agent I often receive requests via chat for extra products, services or items to be added to a room prior to a guests arrival, for example extra pillows. I would like to be able to create tasks for the correct department when a request has been made.
3 votes -
Extra group by value settings
In the reservations report, I would like to be able to group by Date (not arrival or departure date)
I would also like to be able to group by multiple factors.
E.g. Group by both date and by rate code3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Different color on timeline for PAID reservations
Would be very helpful to see from the timeline bookings that are paid (when balance is 0) by different color from bookings that still has to pay
72 votes -
Calculator on the billing screen
I would like to be able to easily identify the costs of the items I have selected in the billing screen so that I don't spend time calculating whilst my guests wait for the bill to be closed.
It would also be helpful when calculating the amount due and managing deposits..
2 votes
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