2208 results found
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Possibility to EDIT the invoice PDF
We would like to have the possibility to edit the PDF, like adding fields such as "booking number", " group name" and so on.
1 vote -
Product Report: Deleted Products / Filter Categories
When opening the new product report, and then selecting the service type, the report SHOULD automatically provide only the product categories attached to this service type.
Then, upon selecting or deselecting the category, the products listed should be ALL ACTIVE products, and not 'some' deleted products and some active products, and it definately should not an INCOMPLETE list of products.
Alternatively, in the product details, one should be able to designate the product to be 'listed' or 'unlisted' in the product reports default setting.
Speed in combination with paperless is of essence; and when "all products" is selected, it occurs…
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".
show reservation report monthly grouped, so you can compare serveral month with each other in the "total modus".
7 votes -
Exclude child spaces from automatic assignment
We currently have the problem, that we sell apartments (parent space) which consist of a living room and 2 bedrooms (child spaces).
The two bedrooms/child spaces (Studio and Standard category) can be booked individually. This phenomenon should only come into play, when all other rooms of the same category are fully booked.
Due to the automatic assignment, we sometimes have bookings in the child spaces which results in the apartment not being available and our staff have to change assignments themselves. Currently we have no option to exclude child spaces from the automatic assignment.
Therefore, we would like the room…
24 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Matching invoices to Mews Merchant payments
We are presently loosing a lot of time trying to reconcile invoices issued to payments received, especially when a downpayment has been made via MEWS merchant a few month prior to the arrival of a guest.
Having a report where you can see 1 booking number and all the payments made for it including the details of the Mews Merchant payment identifier for each payment, would save us a lot of time during the debtors reconciliation process.
1 vote -
Produkte einfacher/übersichtlicher
Da wir viele Produkte haben müssen diese übersichtlicher sein.
Aktuell kann nicht angewählt werden wie viele von diesen Produkten gebucht werden möchten. Das heisst: wenn jemand zwei Hunde mitnimmt, muss ein extra Produkt erfasst werden mit 2 Hunde. Es kann nicht die Anzahl vom Produkt 1 Hund auf 2 erhöht werden. Jede Anzahl braucht ein einzelnes Produkt.
1x ein Hund – 1x zwei Hunde. Dasselbe ist mit den Tickets, die wir verkaufen.
Der Wunsch ist, dass der Gast das Produkt Hund anwählen kann und dann manuell mit einer Zahleingabe auswählen kann wie viele Hunde er mitnimmt.2 votes -
In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from
In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
Example:
possibilaty to choose calendar from: calendar to:
01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…5 votes -
rate changes by changing date
if you want to extent a made booking, the price will automaticaly change. Also if you have fixed rates for a customer group, it changes to the daily rate, which is extremely wrong and not helpful.
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Relative Flat Rate Deposit
Allow us to charge deposits on a per room per night basis.
1 vote -
customer ratings.
customer classifications in profile.
For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.3 votes -
Availability Blocks: Shoulder nights accepted
Allow for Shoulder nights to be booked outside of the valid dates of an Availability block
10 votesHello Timur,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Increase Product Rules
Mews only allows a max of 100 Product Rules and we are requesting to increase the limit.
10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion .
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petits dejeuner
Bonjour,
Serait il possible d'avoir un rapport journalier, détailler des petits déjeuners avec le nom des clients et les nombres de petits déjeuner par personnes et par jours (actuellement le rapport nous donnes la quantité total de petits déjeuner du séjour de chaque clients) et c'est pas pratique car certains client ne prennent pas le petit déjeuner tout le temps
du coup il faut exporter le rapport sur excel faire des modifs et imprimer pour le matinCordialement
Alain1 vote -
Adjust multiple employees all at once
Right now it is neccessary to select a employee to a Supervisor once at a time, but when there is a new supervisor, for example a duty- or hotelmanager, it is better to select all employees you want to move and move them all in one go. It takes a lot of time to move all housekeeping/FO/F&B to a new supervisor and it would be way easier to have control when you are able to select more employees all at once.
1 vote -
improve conditional rate settlement triggers (Physical vs Virtual cards)
At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:
If Card type = Physical, then charge on confirmation
If card type = virtual, then charge on start dayThis conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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charge various deposit amounts per space type instead of rate category
We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.
2 votes -
1 vote
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Allowing reservations which have commission deducted from their rate to have an accommodation invoice generated which grosses up their stay
This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict access to specific transactions per user level
Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.
2 votes -
overzicht groepen/welke kamers bij elkaar horen
Ik zou graag een overzichtslijst willen hebben waarop ik kan zien welke kamers gekoppeld zijn/als groep geboekt hebben. Of een koppelteken bij deze kamers in de tijdlijn.
Nu is het moeilijk om te zien of meerdere kamers bij elkaar horen. Dit is voor ons weer belangrijk om voor het diner of ontbijt te kijken hoeveel grote tafels we moeten indekken/hoeveel 4/6/8 persoons tafels we moeten indekken1 vote
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