Skip to content

Mews Operations (PMS)

Mews Operations (PMS)

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

2311 results found

  1. It will be great to have the opportunity to see all the changes made on all the customer profil, more particulary if a classification has been modified or take off. We have the opportunity to see it on a specific custumer profil, but we need to see all in the action log from the dashbord.

    34 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Guest data  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. A while ago I asked regarding saving custom reports and I was told to copy the URL and saving it as a Custom Link. It works fine but there’s something that I would like to have, so that it’s even better. Right now when you save the report, it also saves the date you used so we have to change it each time. It would be way better if we could write as a start “Today”, and then for the end “+1, +7, etc”. So that the system automatically makes the changes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Have the ability to apply a discount on items that have been posted on a bill.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
    Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Improve Guest Messaging Feature so it only indicates a NEW/UNREAD message for messages that were not read and or replied to by another team member, as it distracts from other things that may be a higher priority at the start of someone's shift. I can see having all messages coming up as new and unread for members of the management team to see how people are communicating back and forth with guests, but for the average front desk or housekeeping associate, it looks like unanswered requests. In the least do something that shows a difference between UNREAD/UNREPLIED to messages that…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Optional reservations should not be confirmable without adding a credit card as guarantee, Big corporations cannot have control of reservations that the clients were able to confirm without a credit card as guarantee this can cause lots of no shows and issues.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. It would be great if the line between 2 room types could be made ticker.
    Now it's sometimes difficult to distinguish the line between 2 rooms.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timeline  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. When I am doing my audit, I am auditing by the department.

    It would be very helpful to have the ability to filter the Payment Report by Department, such that I can audit specific sets of credit card receipts, cash transactions, etc.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. To expand on the new Group Blocks feature, I would love a simple Group Block Agreement form/report that summarizes the number of rooms blocked, the dates associated with the rooms and the nightly (pre-tax) rooms rate.

    It would have a customizable "terms" section where we can note cancelation policies, block release date etc and have a signature page for the client to sign.

    Right now we have to generate this outside of Mews, which creates additional work. Happy to send you a sample of what we are looking for!

    Thanks for listening!

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello Stacy,


    Thank you very much for sharing your feedback with us. If you are able to share an example, that would be very helpful for us to understand the information you envision being added to a block.


    Which types of groups would you typically add "terms' for? For example corporates or leisure. 

  10. It will be nice to have, that its available to customize Registration Cards.
    Current design is not from the best ones, text is too small, lot of customers complains about that, that everything is to small. No options to change something. The Function is great, but, we cannot use this function because everything is so small, and we have to write registration cards manually.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Operations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. it would be helpfull if you can remove the room number from the bill. some guest expect this to be the final roomnumber while we can not guaranty it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The customer wants to auto assign or split HSKP tasks by the attendants automatically based on rules.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. We need a group overview where we can see upcoming groups (groups in our case means minimum 10 rooms or more per booking).
    Just an easy overview of all the group (not individual booking) maybe a month ahead. It could be in a report or by similar to timeline.
    The headline per group should be the travel agency name or company name.

    39 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Operations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. If a guest arrives but their room is not ready, could we possibly have a flag or change of colour to show that they're waiting for their room. This way when the room is ready we can let the guest know asap.

    69 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. It would be nice to have the option in the set up to choose to deduct or not the rooms Out of Order from the inventory when calculating the Occupancy rate
    Thank you

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. being able to create a task against a room/space for maintenance & reporting purposes

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. When there is a reservation that cannot be allocated and we fix the issue and leave the space available for it, it would be helpful to have an "allocation button" to just allow Mews to try once again to allocate those reservations in the red overbooked area, instead of allocating them manually one by one, and without having to use the Optimize Space Allocation button in the timeline (which could move other reservations that are not locked in place).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Timeline  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Would it possible to connect Bing Travel like Google Hotelsearch with MEWS in the Marketplace?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. As of now, there is no way to sell co-working desks and meeting rooms for 1-2 hours at a time, but only for half a day or an entire day. We need to have the option to be able to let the guest reserve the time needed in 1 hour slots.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. We would lwant a smart ristriction to have a minimum stay of 2 nights without any revenue loss of open one nights. For example: guest A books from Mo-Wed, guest B books from Fri-Sun -> Thur night will stay open due to the current possibilities in ristrictions.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Operations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?