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Mews Operations (PMS)

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2172 results found

  1. Right now you need to check every single customer in the accounting ledger when you want to invoice a guest because you can't see immediately which guest has booked via a company and which guest is just for leisure purposes. By adding an extra column with the registrated company you can see which guests needs to be invoiced and which don't.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Allow properties to select what filters they want to have as default when opening reports.

    5 votes

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    0 comments  ·  Operations  ·  Admin →
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  3. When adding a product, it is automatically added to all booking engines. However, we offer different products in different booking engines (for example for certain events or retreats). Please enable to add or delete products to certain booking engines or to restrict products from other booking engines or rates.

    2 votes

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  4. The ability to setup and charge via Direct Debit

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. It would be nice if Mews gave an indication when a booking with a task is cancelled. For example, we set tasks for flower orders for a guest. So when the guest cancels, we can immediately see that flowers are also ordered for the guest, so we can cancel them as well.

    3 votes

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    0 comments  ·  Guest data  ·  Admin →
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  6. Currently when you create a routing rule you can select a product category to be routed. However when doing so you need to also select either the nights or city tax to be routed. It would be good if you could select just a product category.

    7 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. Enable assigning specific rooms to the group block. Properties should be able to block specific room numbers for the group so that the groups are staying close to each other.

    2 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. We have been experiencing a lot of difficulties due to the so called auto-replenishment tool at Booking.com which cannot be deacticated. They basically sends the cancelled rooms/beds back to sales without waiting for an update from PMS first. It can lead to mismatch in the actually available inventory. This can happen especially in the situations when we e.g. upgrade reservations to other room categories. This change is not being sent to the channel manager/Booking.com at the moment.
    If you could build a feature which send reservation updates from Mews to the channel manager(e.g. date update, room category update), that would…

    3 votes

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    0 comments  ·  Guest data  ·  Admin →
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    Hello from the Mews product team. 


    Thank you for your suggestion. 

    Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered because Booking.com currently does not support this functionality. 


    Thank you for sharing your suggestions.

  9. give hotels ability to add a surcharge automatically to creditcard transations

    5 votes

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  10. The Manager Report ran by Accounting category adds up inventory from different spaces. But when we create a Stay space and a Day Use space, it multiplies our inventory, although it's linked to the same exact rooms. Therefore, occupancy is always incorrect. For example, my property has 24 rooms, but because I linked each room to both Stay and Day Use, the report states 48 rooms and occupancy is incorrect. The system should understand that because it's linked to the same rooms, it should not multiply inventory.
    Thanks!

    3 votes

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    0 comments  ·  Reports  ·  Admin →
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  11. Create new possibilities for properties to rent their spaces for additional bookable times. Bookings by minute and hourly bookings.

    This will give properties more opportunities to increase their revenue.

    5 votes

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  12. We need an automatic routine (i.e. during the night) which would save PDFs of all invoices issued during that day on a local server/FTP. Aither run autmatically and saved in some preagreed location, or run manually with manually "pointing" the routine where the invoices should be saved.

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. I would like to disable the option to 'check-out with an unbalanced bill' for some users.

    4 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. When opening the new product report, and then selecting the service type, the report SHOULD automatically provide only the product categories attached to this service type.

    Then, upon selecting or deselecting the category, the products listed should be ALL ACTIVE products, and not 'some' deleted products and some active products, and it definately should not an INCOMPLETE list of products.

    Alternatively, in the product details, one should be able to designate the product to be 'listed' or 'unlisted' in the product reports default setting.

    Speed in combination with paperless is of essence; and when "all products" is selected, it occurs…

    6 votes

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    3 comments  ·  Operations  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Include all fields of the guest internals tab in the guest profile report. Guest profile notes are sometimes more important than reservation notes to give clarity to classifiers.

    2 votes

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    0 comments  ·  Guest data  ·  Admin →
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  16. Have simple automated rate updates, e.g. 10% rate increase once occupancy reaches 25%

    2 votes

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  17. When using "add another reservation" it should be possible to change guest/customer name. Instead of adding rooms for same person

    4 votes

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    2 comments  ·  Other  ·  Admin →
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    Hello Agnes,


    Thank you for sharing your request with us. It is currently possible to add a new guest profile when adding another reservation to an existing group.


    In order to do this, you can click on the  add another reservation button > Mews will pre-fill the date range and open the second step of the new reservation screen > In the customer section select the "X" to remove the current profile that has been pre-filled and add the name of the new customer you would like to add. This will create a new reservation with the name of the new customer to your group.


    Should you have any issues, please contact our customer care team.

  18. Add total occupancy for each day at the bottom of the Timeline so we can quickly see how many people are staying. Wouldnt need to click around with reports if it just did a simple totalling sum, the old Hotel Perfect had that and was extreemly useful.

    4 votes

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    0 comments  ·  Timeline  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  19. When making a date change in a reservation give a warning that you are creating an overbooking.

    11 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Upload a picture taken directly from the webcam into the files section of a guest profile.

    8 votes

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    0 comments  ·  Guest data  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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