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Mews Operations (PMS)

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  1. 6 votes

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    released  ·  0 comments  ·  Reports  ·  Admin →
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  2. Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.

    13 votes

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  3. 12 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  4. 8 votes

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  5. Introduce more options for title, include option to not specify, and/or make this field optional

    10 votes

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  6. 11 votes

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    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
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  7. "Confirmation emails currently include the important details that guests need to know upon their arrival. However, with the addition of a unique QR code in these emails, guests can use that email as a tool and check-in using that code to further streamline that arrival process."

    12 votes

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    released  ·  0 comments  ·  Operations  ·  Admin →
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  8. The Mews Manager report is a great overview including data and figures about your daily operations. An expansion of this report could include even more valuable details, such as additional budget summaries, date-to-date comparisons, and the next month forecast to help plan your upcoming rate management.

    12 votes

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  9. "For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."

    5 votes

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  10. 9 votes

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  11. 9 votes

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  12. 9 votes

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  13. "In the new reservation screen, as users are adding customer data, it could be difficult to identify any important classifications that were previously added, as they are not visible from that screen. Making customer classifications clearly visible in this screen could help eliminate some confusion or highlight information that is important for your team to know."

    9 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  14. 11 votes

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  15. When you search for reservations has to be clear which one is the current one.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  16. 11 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  17. To save users from an additional click, Mews could enable autofocus on the Dashboard search bar. This would automatically focus that input to that search, meaning that while users are on the Dashboard page, users could start typing and search would begin automatically.

    11 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello Mewsers!

    While autofocus poses some issues with accessibility and is not currently being considered, I am happy to share that we are currently beta-testing an improved global search that includes a keyboard shortcut to access it, and we are open to accepting more properties! 


    At the moment the shortcut only works on Windows, but we will soon have it on Mac too which should help solving this need of a quick access to the search bar.


    If you would like to have this enabled at your property, please join our Beta community conversation! Cheers!

  18. 7 votes

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    1 comment  ·  Other  ·  Admin →
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  19. 5 votes

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  20. 5 votes

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