1863 results found
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Stornierungsgrund
Bitte fügt als zusätzlichen Stornierungsgrund "Krankheit" hinzu. Dies ist der meist genannte Grund für eine Stornierung. Wenn ich "Sonstiges" auswähle und dann als Detail "Krankheit" eingebe, wird auf der Rechnung mit den Stornogebühren als Grund "Sonstiges" angezeigt. Wenn der Gast diese Rechnung seiner Versicherung einreicht für die Rückerstattung, ist diese Formulierung sehr unglücklich, dort müsste zwingend "Krankheit" stehen. Covid-19 als Grund könnt ihr gerne entfernen, diesen Grund brauchen wir zum Glück schon länger nicht mehr.
1 vote -
copy availability block
Have the possibility to create a copy of an existing block reservation and just change the dates, booker, room types, price, room amount if needed. If the same company has a series of blocks we can just make a copy of the first block and change the details
5 votes -
blocking house space
When you click on the beginning date for blocked space - the calendar should automatically go to that date - instead you have to click on the calendar again to find the month/date example: the calendar automatically defaults to today's date - you have to tab thru the calendar for the date you want - then it should automatically show future dates for the end date, but it reverts back to today's date for the too. Would be nice if blocking house space worked the same way as booking a reservation - you would click on the date & space…
2 votes -
Automatically Cap Voucher Codes Usage
Prevents Abuse and Overuse
By reducing the time a single code remains active or capping its usage, we minimize the risk of widespread sharing and uncontrolled redemption.Protects Revenue Integrity
The promotion remains aligned with its original budget and ROI expectations, avoiding unplanned discount leakage.Improves Operational Efficiency
Automation removes the need for manual monitoring and intervention, reducing workload for staff and ensuring consistent enforcement.Enhances User Experience
Clear rules and predictable expiration reduce confusion while maintaining fairness for legitimate users.Supports Dynamic Control
The system can apply logic such as:-Maximum redemptions per code
-Automatic generation of new codes…3 votes -
Affichage de multiples réservations
When working on group bookings, allow the on-screen reservations on the right-hand side to be sorted by room number or guest name and not only by display categories. Same with the exported Excel template for groups (which has no actual logic at the moment from one group to the enxt)
2 votes -
Exclude OOO Rooms from Housekeeping-Interval
We have basement rooms that we only use in emergencies. These rooms are normally locked throughout the year.
Currently we have to report the rooms as clean every morning so that they do not appear in hotelkit for room cleaning.
It would be great if OOO rooms could be excluded from the housekeeping interval.
1 vote -
Sortierung Print-Anreiseliste
Es wäre schön, wenn man die Anreise-/Abreiseliste nach Nachnamen oder Zimmernummern sortieren könnte. Die Option "Gruppieren nach" nimmt viel zu viel Platz weg.
Es ist sehr zeitaufwändig, jeden Tag eine neue Excel-Liste zu erstellen. Das wäre mit einem Knopfdruck sehr viel effektiver.1 vote -
Impove Timeline visual appearance for improved working conditions & accessibility
We're new to MEWS and whilst the functionality is brilliant (thank you), our front of house team really struggle with the visual appearance of the timeline. Spending lots of screen time on a screen with poor visual appearance and contrasts is not healthy and inefficient as it is difficult to see the timeline at a glance - please could you look at improving visual contrasts both colours and lines between dates/spaces for improved accessibility.
Thank you very much640 votes -
Mews Voucher: Dynamic Periods and Upsells
Validity Period Enhancements >>
Rolling validity windows
e.g., valid for 30 days after creation, or valid for the next 6 weekends only.Day‑of‑week restrictions
e.g., voucher only applies Fri–Sun.Season-based rules
e.g., automatically valid only in low‑season weeks.
Stacking>>>>
- Whether a voucher can stack with member rates, package rates, or upsells.
- Combining discounts across rates and products
Advance Qualification >>>
- MINLOS/MAXLOS
- Room Types
- Segments
- Peak/Blackout
3 votes -
Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
For example, create Villa 1 with (101 as the parent) and 102, 103 and 104 as the children, but we also want to create Villa 1 connector (with 101 as the parent and only 102 as the connecting suite).
13 votes -
Gästedaten sofort komplett eingeben - Enter guest details immediately and in full
Es ist unglaublich nervig, dass ich, wenn ich eine neue Reservierung manuell anlege, nicht sofort alle Daten wie z.B. die Adresse des Gastes oder die zugewiesene Firma eingeben kann. Warum kann man das Fenster dafür nicht erweitern?
It's incredibly annoying that when I create a new reservation manually, I can't immediately enter all the details, such as the guest's address or the assigned company. Why can't the window be expanded for this?
7 votes -
Move Add Product Sidebar
When you add a product you cannot see the bill balance. Posting a new charge or adjustment to close the bill becomes unnecessarily inefficient. I'd like to propose moving the bill balance, the add product sidebar, or displaying the bill balance in the sidebar for easier reconciliation. Just not great UI.
1 vote -
The ability to unassign a space without reassigning it
Right now, Mews does not allow unassigning a space without reassigning it to someone else. I need to be ability to unassign a space without reassigning it to someone else.
2 votes -
Remove AI-Agent
Please let us disable the AI-Agent and open a chat with a human agent / open a ticket immediately.
1 vote -
suppression des produits réservables pour un moteur de réservation de bloc de disponibilité
Nous aimerions, lors de l'utilisation d'un bloc de disponibilité pouvoir supprimer dans le moteur de réservation spécifique à celui-ci l'accès au produit du service réservable.
Exemple : laisser le choix aux clients classique via la moteur de réservation d'ajouter le ménage de fin de séjour.
Mais ne pas faire apparaitre cette option sur le moteur de réservation spécifique à un bloc de disponibilité.1 vote -
have different check-in or check-out dates for different guests in the same room
Hi,
especially with groups booking multiple rooms, it happens that:
in the same room, one or more guests arrive or depart on different dates. Or, for example, in a triple room, one person might leave before the other two, and another might arrive to take their place. We need a way to specify this; it’s also important for per-night-per-guest charges, such as city tax (automatically calculated per night per person), which must be reduced if a guest leaves early. But right now we have to do this manually, and there’s no way to specify different check-in/check-out dates.
1 vote -
Allow removal of items on multiple rooms simultaniously
We often have large groups of guests with on all rooms the same items booked. If we make a mistake, or something changes in the booking, we have to go room by room to cancel the wrong item. It would be great that if you select rooms with the same items on them, ( because you add the items to all the roms at the same time) you can also remove them all together.
5 votes -
Strategy allocation of reservations based on longest vacancy
Request for a room allocation strategy prioritizing rooms with the longest vacancy periods. This approach helps reduce unnecessary housekeeping costs and supports Legionella prevention.
28 votes -
Show task creator in Mews mobile app
In other systems we had before we could see in the mobil versjon who created the task and who have updateded it. it would be greate if we could see it in the mews app aswell. I can see that in mews desktop versjon i can see this info, but its much better to have it in the app aswell since our technical department only take with their phone when they go out to do a task.
1 vote -
House Block
We have built Mews (why I chose it) to not only book rooms, but also all our activities as bookable services (trail rides, roping, archery, etc). We need to create house blocks daily for activities to block times.
House Block only works right now by adding in one House Block at a time.
Improvement: 1) select house block, 2) select start/end date 3) select all "spaces" to block. Now I could block my entire property for a ranch buyout or corporate retreat needs.
1 vote
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