1863 results found

1. Exclude companies in the Bills & Invoices overview

   Bills & Invoices has an option to search for company's open bills, but sometimes I wish I could exclude a company from the current list of open invoices view. For example, we know that Booking.com send us the money for the open bills, so excluding those invoices would help to have a better overview of the actual invoices.

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Add turnaway reason in reservation screen

   On the reservation screen, if the reservation is not saved (guests changed his mind for a reason) I want to be able to enter a turnaway reason: Price too high, room type not available...

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   idea to upvote  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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3. Can we have unique "favicons" to help distinguish between MEWS.li and help.MEWS.com?

   Currently the favicons in the browser tabs look the same for these two sites, which makes navigating between multiple tabs longer than it should (say you have 2 help pages open and 2 MEWS tabs - jumping between them can be tedious since the tab (fav)icons are the same.

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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

4. Configuration setting which allows us to Swop number of adults in reservation screen van low to high

   Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
   By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
   We notice many wrong bookings are made, since its set by default on 1.

   Could we please get a choice on whether we display 1 adult before 2 adults.

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5. Add reservations states to space assignment form

   I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.

   Please may you add the filters for example dirty departed and departing in space assignment form.

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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

6. OGM numbering

   OGM issue
   1 What is an OGM
   OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
   This reference is used by the hotels to process the bank payments automatically

   2 Structure
   If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493

   The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
   Of course if the invoice number gets reset each year, you could have the same reference for different transactions. To prevent this scenario you could put the current year in the first 2 digits and use the rest for the invoice number.

   The last 2 digits form the control amount: this is the modulo 97 of the first 10 digits. So 0909337554 gets divided by 97 and the rest will be the last 2 digits: 93
   There are 2 exceptions:
   • if module 97 is zero, 97 is used
   • if module 97 only consists of 1 digit, an extra 0 is padded to the left
    
   3 Use in a PMS
   • This OGM reference should be automatically created when an invoice/bill is created and stored in the database.
   • This field should be at all times printed on the invoices (below example from winner😊)

   • This field should be available for accounting interfaces for Mews in the connector api function Bills/getAll:
   o either in the Bills section:

   o or in AccountingItems section (type Payments):

   OGM issue
   1 What is an OGM
   OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
   This reference is used by the hotels to process the bank payments automatically

   2 Structure
   If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493

   The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
   Of course if… more

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

7. Sería muy interesante que se pudiesen mover las reservas aún después de haber hecho el check in sin necesidad de partirla
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

8. Rooms with checkout on same day must be near to each other (good for effektive Housekeeping)

   Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

9. cash report

   I need a report that shows me the cash payments in a day and what the items they were charged against

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   1 comment  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Creating Invoices for external clients

    When creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this is obviously incredibly time consuming. The request will be to please add that number automatically to the billing section without having to copy and paste it. Saving us time and Pam will be very happy with you guys.

    When creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this is obviously incredibly time consuming. The request will be to please add that number automatically to the billing section without having to copy and paste it.… more

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    idea to upvote  ·  Josef Lapka responded

    Review of Mews Search starting and in exploration phase

11. Remove AI-Agent

    Please let us disable the AI-Agent and open a chat with a human agent / open a ticket immediately.

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12. suppression des produits réservables pour un moteur de réservation de bloc de disponibilité

    Nous aimerions, lors de l'utilisation d'un bloc de disponibilité pouvoir supprimer dans le moteur de réservation spécifique à celui-ci l'accès au produit du service réservable.

    Exemple : laisser le choix aux clients classique via la moteur de réservation d'ajouter le ménage de fin de séjour.
    Mais ne pas faire apparaitre cette option sur le moteur de réservation spécifique à un bloc de disponibilité.

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13. have different check-in or check-out dates for different guests in the same room

    Hi,

    especially with groups booking multiple rooms, it happens that:

    in the same room, one or more guests arrive or depart on different dates. Or, for example, in a triple room, one person might leave before the other two, and another might arrive to take their place. We need a way to specify this; it’s also important for per-night-per-guest charges, such as city tax (automatically calculated per night per person), which must be reduced if a guest leaves early. But right now we have to do this manually, and there’s no way to specify different check-in/check-out dates.

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14. House Block

    We have built Mews (why I chose it) to not only book rooms, but also all our activities as bookable services (trail rides, roping, archery, etc). We need to create house blocks daily for activities to block times.

    House Block only works right now by adding in one House Block at a time.

    Improvement: 1) select house block, 2) select start/end date 3) select all "spaces" to block. Now I could block my entire property for a ranch buyout or corporate retreat needs.

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15. BELGIUM PEPPOL + PDF INVOICE

    Via Peppol mogen alleen XML-bestanden worden verstuurd. Om toch een PDF mee te sturen, moet deze geëmbed worden in de XML (gecodeerd), zodat er technisch nog steeds slechts één XML-bestand wordt verzonden.

    Helaas is het niet verplicht om een pdf mee te sturen via Peppol. Daarom vraag ik of het mogelijk is om toch telkens de PDF te embedden in de XML?

    Zonder pdf is het voor onze klant moeilijk om facturen te lezen, te controleren en te boeken.

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16. Kalenderwochenanzeige in der Zeitleiste

    Oft buchen Firmen nach Kalenderwoche. Es wäre leichter das Datum zu finden, was gewünscht ist, wenn auch die Kalenderwochen angezeigt werden würden in der Zeitleiste.

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17. Move multiple reservations altogether on the timeline

    Bulk select multiple reservations in a group and move them altogether in one movement from one series of spaces to another. At this stage, we have to individually select each reservation to change the space, which can take time for large groups.

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18. We would like a detailed copy of the guest invoice to be automatically emailed to them at time of check out

    Guest BILL is charged to designated payment type. We would like that at the time of checkout the detailed version of the guest BILL is then automatically sent to the guests email on file. Ideal for business travelers who need detailed invoices for expense report purposes.

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19. Bulk add address information to profiles of the same reservation

    Hi,
    Would it be possible to have an option that we can select to add the same address/city/postal code to all profile of the same reservation?
    In Spain, we need to fill in a lot of information and the adress/city/postal code is something mandatory for us and when we have big groups it takes forever to add that info individually.

    Thank you

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20. Timeline improvements: colors, OTA icons, guest count & payment status

    Hello everyone,

    We would like to suggest a few improvements to the timeline in Mews that could significantly enhance usability:

    Better color customization
    The current grey shades are very similar and hard to distinguish. More contrast or customizable colors would improve readability.

    OTA/source icons on reservations
    Adding icons (Booking.com, Expedia, Direct, etc.) would make it much easier to instantly identify the booking source.

    Guest count visible on timeline
    Showing the number of guests directly on each reservation would greatly help with quick planning and overview.

    Payment status indicator
    An icon to show whether a reservation is paid or still pending would be extremely useful.

    We are very happy with Mews overall and believe these small improvements could make the timeline even more powerful for daily operations.

    Thanks!

    Hello everyone,

    We would like to suggest a few improvements to the timeline in Mews that could significantly enhance usability:

    Better color customization
    The current grey shades are very similar and hard to distinguish. More contrast or customizable colors would improve readability.

    OTA/source icons on reservations
    Adding icons (Booking.com, Expedia, Direct, etc.) would make it much easier to instantly identify the booking source.

    Guest count visible on timeline
    Showing the number of guests directly on each reservation would greatly help with quick planning and overview.

    Payment status indicator
    An icon to show whether a reservation is paid or still pending… more

    1 vote

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