201 results found
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6 votes
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6 votes
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Import companion details
Extend import functionality to include updates for all companion details for your group bookings
6 votesHello,
Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.
You can learn more about this feature from our help centre:
https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists
Should you have any additional feedback, please do let us know.
Kind regards,
Aldair
Mews Product Team -
Show support history in customer communications
It is a real shame, that in your support email replies you cannot include at the bottom the initial requests which shows a detailed explanation of the issue submitted.
So one has to always dig back to find out what one originally said in a previous email. With several tickets open this can get really confusing.
I would highly recommend you change your system, so the full history of conversations is always on ONE ticket, including the original request.5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expedia rating in Social Widget
Add Expedia to the social widget so we can see the ranking immediately after opening Mews.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Passport scanner improvements
As most European Drivers Licencies are valid Identify documents, it would be helpful to first of all be able to scan them directly to MEWS and secondly that they count similarly to the Customer Profile statistics as a passport.
Second, the scanner does not recognise an expiry date in 2030 (and later) for Swiss ID cards, but always saves 1930 as expiry date.
Third, how come the passport scanner does not save the issue date?
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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5 votes
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5 votes
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5 votes
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5 votes
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5 votes
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5 votes
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5 votes
Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)
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