Settings and activity
15 results found
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1 vote
Viktor Puetzer
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1 voteViktor Puetzer
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1 voteViktor Puetzer
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4 votesViktor Puetzer
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750 votes
An error occurred while saving the comment Viktor Puetzer
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An error occurred while saving the comment Viktor Puetzer
commented
This feature has been released, but why can't we see the mails sent to the customer under the mailing tab of the reservation? From a user experience point of view, this would be much more convenient than going to the Mail Queue section and searching for a specific mail address and time period.
An error occurred while saving the comment Viktor Puetzer
commented
It would be nice if all emails sent by Mews on behalf of the hotel are really sent on behalf of the hotel (and not from another email address than the hotel's email address). This would allow the see all mails in the hotels mailbox under sent items. It would also be nice to give the possibility to put the hotel in copy in either case.
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479 votes
Hey everyone from the community! 🙌
I'm happy to announce that we started the development of this functionality and will be in beta testing in the upcoming few months!
I'll share more information here once we're up and running so that you can join the beta testing program and share with us your thoughts.
I can't wait to make the Timeline experience better for all of you 👏
Viktor Puetzer
supported this idea
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47 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Viktor Puetzer
commented
If I have booked a room with a price of 100€, Mews calculates 2 prices :
1) the price of the room excluding additional products
2) the price with additional products. Additional products can depend on the number of persons, like the stay tax.If the stay tax is 3 € per person, and if I book the room for 2 persons, the total price including products would be 106 €.
If I change the number of persons to 1 while ticking "keep old price", Mews changes the price excluding products to 103 and keeps the price including products at 106 €.
In my opinion, there is a design error in the code.
If the checkbox "Keep old price" is checked, Mews should keep the price excluding products, instead of keeping the price with products.
The issue has been reported to the development team, and they answered that the behaviour is correct (as designed) without providing a logical explanation.
Viktor Puetzer
supported this idea
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192 votes
Review of Mews Search starting and in exploration phase
An error occurred while saving the comment Viktor Puetzer
commented
It's incredible this is missing. If there is a minimum stay on a date, instead of proposing to extend the stay, the system proposes alternatives at -1 week, +1week, etc.
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5 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
Viktor Puetzer
shared this idea
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13 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
An error occurred while saving the comment Viktor Puetzer
commented
This is also important for Swiss guests. Currently the guest language is set by default to German for all Swiss customers. Switzerland has 3 official languages: DE, FR, IT. Only the guest himself can change the language to French or Italian. If the guest asks the hotel to change it, the hotel has no way to do it.
Viktor Puetzer
supported this idea
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20 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
An error occurred while saving the comment Viktor Puetzer
commented
Ok, you can ignore this idea.
Viktor Puetzer
shared this idea
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106 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Viktor Puetzer
supported this idea
·
An error occurred while saving the comment Viktor Puetzer
commented
It is very strange that Mews deducts the language from the nationality. This are 2 different things. At any time you should be able to choose the communication language with the guest. This is is important for the automatic mails that are sent to the customer, for the invoices and for all other systems that can be connected to Mews and to which contact details are synchronised (including CRM systems for email marketing).
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17 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
Viktor Puetzer
shared this idea
·
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5 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Viktor Puetzer
shared this idea
·
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15 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Viktor Puetzer
supported this idea
·
An error occurred while saving the comment Viktor Puetzer
commented
Mews should send a notification (per email or in the Message Center) each time there is a modification on a booking, be it from Distributor or the Channel Manager. Even if the Channel Manager notifies us, it would be safer to be alerted by Mews as well.
Why can't we see the mails sent to the customer under the mailing tab of the reservation? From a user experience point of view, this would be much more convenient than going to the Mail Queue section and searching for a specific mail address and time period.