Settings and activity

  1. 256 votes

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    released  ·  24 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Viktor Puetzer commented  · 

    This feature has been released, but why can't we see the mails sent to the customer under the mailing tab of the reservation? From a user experience point of view, this would be much more convenient than going to the Mail Queue section and searching for a specific mail address and time period.

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    Viktor Puetzer commented  · 

    It would be nice if all emails sent by Mews on behalf of the hotel are really sent on behalf of the hotel (and not from another email address than the hotel's email address). This would allow the see all mails in the hotels mailbox under sent items. It would also be nice to give the possibility to put the hotel in copy in either case.

    Viktor Puetzer supported this idea  · 
  2. 167 votes

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    34 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello. We are starting to work on better visualization of restrictions in Booking engine. We do not have estimated delivery yet, but we believe first small increments to release in April or earlier.


    Your guest team.

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    Viktor Puetzer commented  · 

    It's incredible this is missing. If there is a minimum stay on a date, instead of proposing to extend the stay, the system proposes alternatives at -1 week, +1week, etc.

  3. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

    Viktor Puetzer shared this idea  · 
  4. 14 votes

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    1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Viktor Puetzer commented  · 

    This is also important for Swiss guests. Currently the guest language is set by default to German for all Swiss customers. Switzerland has 3 official languages: DE, FR, IT. Only the guest himself can change the language to French or Italian. If the guest asks the hotel to change it, the hotel has no way to do it.

    Viktor Puetzer supported this idea  · 
  5. 15 votes

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    1 comment  ·  Mews Open API » Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

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    Viktor Puetzer commented  · 

    Ok, you can ignore this idea.

    Viktor Puetzer shared this idea  · 
  6. 44 votes

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    7 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Mewsers!

    We are delighted to inform you that we have now released a new space assignment form.

    The new form will allow you to assign individual spaces to housekeepers, as assign your staff to specific floors or categories.

    Visit our release notes page to learn more about this awesome new update.

    https://releases.mews.com/

    Kind regards,
    Mews Product team

    Viktor Puetzer supported this idea  · 
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    Viktor Puetzer commented  · 

    The current solution is not satisfactory. It doesn't make sense the assign spaces randomly. As hotelier you want to optimise the work of housekeeping and you will assign rooms that are close one to each other to the same person rather than assigning a room at one end of the building and another room at the other end of the building.

  7. 104 votes

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    idea to upvote  ·  22 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Viktor Puetzer supported this idea  · 
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    Viktor Puetzer commented  · 

    It is very strange that Mews deducts the language from the nationality. This are 2 different things. At any time you should be able to choose the communication language with the guest. This is is important for the automatic mails that are sent to the customer, for the invoices and for all other systems that can be connected to Mews and to which contact details are synchronised (including CRM systems for email marketing).

  8. 16 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Viktor Puetzer shared this idea  · 
  9. 4 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Viktor Puetzer shared this idea  · 
  10. 288 votes

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    8 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Viktor Puetzer supported this idea  · 
  11. 14 votes

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    1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Viktor Puetzer supported this idea  · 
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    Viktor Puetzer commented  · 

    Mews should send a notification (per email or in the Message Center) each time there is a modification on a booking, be it from Distributor or the Channel Manager. Even if the Channel Manager notifies us, it would be safer to be alerted by Mews as well.

  12. 340 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Viktor Puetzer supported this idea  ·