Settings and activity

  1. 11 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  2. 33 votes

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    new idea  ·  1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  3. 222 votes

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    new idea  ·  1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  4. 261 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  5. 21 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei shared this idea  · 
  6. 102 votes

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    idea to upvote  ·  15 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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    Erik Kei commented  · 

    Please also add a special icon/color for "late check-outs", so the reception can better distinguish them from "normal" check-out reservations.

    Erik Kei supported this idea  · 
  7. 18 votes

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    3 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Erik Kei supported this idea  · 
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    Erik Kei commented  · 

    This would be helpful if restricted (e.g. max 20 persons per reservation) to certain channels or Distributor as we want to avoid receiving Distributor bookings for e.g. 100 persons and prefer to handle this only through our reservations department in order to be able to prepare such a big arrival (prepayment, rooming allocation, special terms and conditions, etc.)

  8. 70 votes

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    idea to upvote  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  9. 18 votes

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    new idea  ·  0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  10. 40 votes

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    5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are so pleased to let you know that iDEAL is now available as the first alternative payment method in our booking engine. And we don’t plan to stop here. :-) We are currently discovering other payment options. Stay tuned!

    Do you want to activate iDEAL? Then follow this guide: https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing your opinion and voting for this idea,

    Your Mews Team

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    Erik Kei commented  · 

    Maybe even add an "pay now/in advance" option for the guest?

    Erik Kei supported this idea  · 
  11. 87 votes

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    idea to upvote  ·  4 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
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    Erik Kei commented  · 

    if guests could cancel their reservation through Navigator, that would be very helpful.

  12. 38 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  13. 5 votes

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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Mews Product Team responded

    Hi All,

    Coming back to this feature and letting you know that we have released it! Many thanks for the feedback and hope to talk to you very soon in some of your ideas. :)

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    Erik Kei commented  · 

    Please improve this option. Usually it is needed mostly by TAs booking for customers. As the "booking for another guest" option requires to enter the guests e-mail, TAs are forced to invent a "fake e-mail" in order to avoid that the customer receives a booking confirmation and therefore has access to the actual accommodation fee.
    If the e-mail for the guest would not be required, that would help a lot. Or an option, that the fee should be hidden in the confirmation for the guest might be even better...

  14. 129 votes

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    idea to upvote  ·  20 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
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    Erik Kei commented  · 

    For example guest chooses arrival Tuesday and the hotel has now availability (but it has availability on the next Wednesday!) it will give the guest next availability in a week or more on Tuesday. But the guest might be able to arrive on the next possible day like Wednesday. In the german version of the distributer it says"Nächstmögliche Verfügbarkeitsdaten untenstehend". AND it show next Tuesday in a week. VERY confusing for guests.

  15. 6 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
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    Erik Kei commented  · 

    Well, this would be helpful for the "booking for someone else" section. Usually, TAs book for other guests and don't want them to see the accommodation fee.
    Currently, in order for a TAs to book for another guest, they need to enter a "fake" e-mail in order to avoid having a confirmation sent to the customer.
    Therefore, it would already help a lot, if the e-mail address would not be required for the guest profile in case another person creates the booking.

  16. 170 votes

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    idea to upvote  ·  6 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Erik Kei commented  · 

    It's currently very time consuming to cancel added products. Would be awesome to be able to cancel all products with one command for a group.

    Erik Kei supported this idea  · 
  17. 228 votes

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    idea to upvote  ·  21 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    Erik Kei commented  · 

    This would also help in regards to seeing original booked rates in case the Distributor reservation was changed.

    Erik Kei supported this idea  · 
  18. 33 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  19. 300 votes

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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
  20. 279 votes

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    idea to upvote  ·  13 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Erik Kei supported this idea  · 
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