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100 results found

  1. Connecting rooms

    30 votes
    idea to upvote  ·  5 comments  ·  Property Operations & PMS » Space management  ·  Admin →
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    Lukas commented  · 

    My idea from a long time ago got merged to this idea. This idea is years old.
    I am wondering if you take this very critical idea serious, if this has not been fixed for years?

    An error occurred while saving the comment
    Lukas commented  · 

    The manager report counts the rooms wrong.
    The report counts the spaces and not the rooms. But for example when a connecting room is sold as one family room, the report counts 3 rooms sold.

    This is just wrong and needs do be adjusted. The support sadly doesnt help and told me to post it as an idea.

    Lukas supported this idea  · 

  2. Standardization of Reports

    2 votes
    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Reports and dashboards  ·  Admin →
    How important is this to you?
    Lukas shared this idea  · 

  3. Customize Stayover Room Cleaning Status Automation

    2 votes
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    Lukas shared this idea  · 

  4. Change room status Stayover (clean) automatically to dirty overnight

    12 votes
    5 comments  ·  Property Operations & PMS » Housekeeping  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello Mewsers,


    Thank you for your feedback.


    The housekeeping system in Mews is currently based off cleaned rooms being inspected by a supervisor including for overnight stays. When rooms are inspected, they are then turned dirty overnight.


    Would you be able to share some examples of why rooms would not be inspected by a supervisor or manager for overnight stays?

    Lukas supported this idea  · 

  5. Possibility to merge two companies together, where each of the companies have a Travel Agency Contract attached

    12 votes
    0 comments  ·  Property Operations & PMS » Company profile  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  6. Searchable fields for companies

    14 votes
    0 comments  ·  Property Operations & PMS » Company profile  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  7. Remove the chain name in all of our communication.

    5 votes
    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Company profile  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  8. Multiple email addresses

    33 votes
    2 comments  ·  Property Operations & PMS » Company profile  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  9. Master/Mother Company

    19 votes
    idea to upvote  ·  2 comments  ·  Property Operations & PMS » Company profile  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Lukas commented  · 

    Proposal: Introduce a Dedicated Mother Company Profile

    Currently, mother companies are treated the same as standard companies, which creates several challenges:

    Limited Configuration Options:
    We cannot customize settings specifically for mother companies because they are handled identically to regular companies. This prevents us from tailoring functionalities to address the unique needs of larger, parent organizations.

    Ineffective Reporting and Data Analysis:
    All companies are aggregated in a single report and list, making it nearly impossible to filter, search, and analyze revenue streams from mother companies effectively. Any analysis currently requires substantial manual effort, reducing overall efficiency.

    Operational and Strategic Impact:
    A dedicated profile would allow us to define unique settings, streamline operational processes, and obtain clear revenue insights by separating mother companies from individual subsidiaries. This change is crucial for accurate business intelligence and decision-making.

    Proposed Enhancements:

    New Company Type:
    Introduce a distinct "Mother Company" profile that differentiates it from standard company profiles.

    Custom Settings:
    Allow configurable options specifically designed for mother companies, supporting unique management needs and operational workflows.

    Improved Filtering and Reporting:
    Enable search and filtering by company type so that mother companies can be isolated in reports. This would facilitate more straightforward revenue tracking and data analysis, reducing the need for cumbersome manual processes.

    Implementing these changes would not only simplify our day-to-day management tasks but also improve our strategic decision-making by providing a clear, differentiated view of our mother companies’ performance.

    Lukas shared this idea  · 

  10. Mews Kiosk Reporting

    15 votes
    idea to upvote  ·  5 comments  ·  Guest Experience » Kiosk  ·  Admin →
    How important is this to you?
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    Lukas commented  · 

    Make the data the Mews Kiosk collects available via Excel, API, or Analytics.
    It is crucial to know how many guests and who used the Mews Kiosk and how many guests and who used the standard check-in.

    As this data is available in the business review, an Excel Export or access via API should be a very quick fix from your end.

    An error occurred while saving the comment
    Lukas commented  · 

    Make the data the Mews Kiosk collects available via Excel, API, or Analytics.
    It is crucial to know how many guests and who used the Mews Kiosk and how many guests and who used the standard check-in.

    As this data is available in the business review, an Excel Export or access via API should be a very quick fix from your end.

    Lukas shared this idea  · 

  11. Mews Analytics: Possibility to export Underlying data

    5 votes
    1 comment  ·  Property Operations & PMS » Metrics, analytics and insights  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Lukas supported this idea  · 

  12. Conditional Display of Add-On Products Based on Rate Inclusions

    31 votes
    3 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Lukas commented  · 

    The Mews Kiosk doesn't recognize, if a guest has some products already booked and tries to upsell these again.
    For example a guest has booked a room including breakfast or has added breakfast in the online check in, the guest still is asked again to add breakfast at the checkin.
    This is ridiculous, the guest thinks we are scaming them and they are confused. Sometimes breakfast is sold multile times to the guest because of this.
    This should be a quick fix from you.

    Lukas supported this idea  · 
    An error occurred while saving the comment
    Lukas commented  · 

    The Mews Kiosk doesn't recognize, if a guest has some products already booked and tries to upsell these again.
    For example a guest has booked a room including breakfast or has added breakfast in the online check in, the guest still is asked again to add breakfast at the checkin.
    This is ridiculous, the guest thinks we are scaming them and they are confused. Sometimes breakfast is sold multile times to the guest beccause of this.
    This should be a quick fix from you.

  13. Kiosk Extras

    11 votes
    1 comment  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  14. Rate Mixing

    339 votes
    35 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

    Hey community!


    I'm happy to announce that this feature is something we'll be looking into throughout 2025 👏


    If you're interested in talking to us about this functionality and what you expect from it, please, use this community link and send me a direct message. We'll plan out when to talk about the initiative in detail and what will be the timeframe 🎉

    Lukas supported this idea  · 

  15. Share Guest Data including Stay History between properties

    20 votes
    1 comment  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  16. Bulk OOO/OOS update of spaces

    99 votes
    22 comments  ·  Property Operations & PMS » Space management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Lukas supported this idea  · 

  17. Customize mandatory fields

    30 votes
    1 comment  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Lukas supported this idea  · 

  18. Add a field to reservation/getAll API: Confirmation Email (and other emails) was sent TRUE/FALSE

    21 votes
    idea to upvote  ·  0 comments  ·  Connectivity » Connector API  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  19. Add Webhook ServiceOrderCreated

    20 votes
    idea to upvote  ·  0 comments  ·  Connectivity » Connector API  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 

  20. Split payment amount

    85 votes
    5 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    Lukas supported this idea  · 
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