Settings and activity
170 results found
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10 votes
Sam
supported this idea
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92 votesSam
supported this idea
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6 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
supported this idea
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31 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
commented
Yes, it is common that we need more information regarding the note made and this is difficult when we do not know who left the notes.
Sam
supported this idea
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45 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
commented
This is so important and a function that the OTA's can already handle. Our booking engine should be better than the OTA's but currently this is not the case.
Sam
supported this idea
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4 votes
An error occurred while saving the comment Sam
commented
On the booking engine, when the guest gets to the payment screen. Provide the confirmation number and tell the guest a reservation is on hold until payment is made within the offset timeframe. Currently guests have no idea that a reservation is on hold for them and always go back and create a new reservation.
When they receive the booking abandoned cancellation email they think this is for the new reservation they have created causing constant complaints.Sam
shared this idea
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12 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
supported this idea
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4 votesSam
shared this idea
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249 votesSam
supported this idea
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753 votesSam
supported this idea
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18 votes
Moving this idea to be upvoted, feel free to share this link with anyone interested!
An error occurred while saving the comment Sam
commented
Yes, when purchasing most things online you need to enter your postcode and this is verified that it matches the registered address on the card. We should have the same thing to help avoid chargebacks.
Sam
supported this idea
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13 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Sam
supported this idea
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22 votes
We already indeed thought of implementing this and looking internally when we could plan
An error occurred while saving the comment Sam
commented
Great idea, it could also help with fighting chargebacks as guests have seen exactly what they are paying for and agreed by clicking the payment link. Also avoids payment requests being sent for the incorrect value if it can be connected to the invoice (keep the manual payment requests in case of part payments etc.)
Sam
supported this idea
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36 votes
Hello,
We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
commented
Would save so much time! There is another request open for this https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/42373363-payment-request-task-automated-assigning
An error occurred while saving the comment Sam
commented
We filter by department, would be really helpful for these tasks to assign to a department or person as currently there is no way to filter for unassigned tasks
An error occurred while saving the comment Sam
commented
Would be great to the have the link to the reservation or customer profile
Sam
supported this idea
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10 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Sam
supported this idea
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162 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Sam
commented
Unfortunately the automatic assignment for beds is missing many considerations and is very time consuming to re-arrange. Ideally improvements would be made to the auto assignment but with the current assignment some properties may find it faster to manually assign the beds.
Sam
supported this idea
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2 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
supported this idea
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8 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sam
supported this idea
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4 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Sam
supported this idea
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77 votes
Dear Mews Customers,
I have a fresh update from our development.
Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time.
With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services.
In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)
If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.
Kind regards,
Martin Kucera
Senior Product Manager
Mews
Sam
supported this idea
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We currently need to use 'other' as the payment request reason very often, it would be good to have more reasons to select and would be create to customize these ourselves on an admin level.