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11 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Sarah Caroline Rongere
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102 votesidea to upvote · 21 comments · Mews Operations (PMS) » Guest data · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Sarah Caroline Rongere
commented
Hi, we can change the guests language in his profile now, but apparently, the language selected by the guest has the priority on all other variables.
This in confusing. For example we change the guests language because he seems to be speaking Dutch instead of French at reception desk. But the guest selected French first, the guest will still receive French automatic mails.
This is not logic.
Sarah Caroline Rongere
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An error occurred while saving the comment Sarah Caroline Rongere
commented
It would be great to be able to change the language of the customer ourselves.
I heard that the logic of Mews is that only the guest should have control over what they set regarding their language via the Navigator.
But sometimes we make mistakes when creating a guest, and not all guest are able to change is by themselves in the Navigator (because it's a group booking or to difficult for the guest).
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2 votesSarah Caroline Rongere
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37 votes
Hello Mewsers!
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Sarah Caroline Rongere
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11 votesSarah Caroline Rongere
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121 votesSarah Caroline Rongere
supported this idea
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246 votes
Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.
There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).
Thanks for your contribution to this request and we will continue to keep you posted.
The Mews Product Team
Sarah Caroline Rongere
supported this idea
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12 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sarah Caroline Rongere
supported this idea
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79 votesidea to upvote · 0 comments · Mews Operations (PMS) » Guest data · Flag idea as inappropriate… · Admin →Sarah Caroline Rongere
supported this idea
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54 votesidea to upvote · 2 comments · Mews Operations (PMS) » Guest data · Flag idea as inappropriate… · Admin →Sarah Caroline Rongere
supported this idea
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5 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sarah Caroline Rongere
shared this idea
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6 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Sarah Caroline Rongere
supported this idea
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20 votesidea to upvote · 1 comment · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →Sarah Caroline Rongere
supported this idea
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163 votesSarah Caroline Rongere
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What a pitty that this is not upvoted more than this!
We have a lot of data that we can not use for marketing actions because the language of the guest is missing when exporting.