Merge Profiles with identical passport/id number
Merging profile with email is fine.
But we could improve it by merging it on basis of the passport/ID number. This way, a booking.com guest would be merged and seen as a returning guest.
Benoit Thewys
shared this idea
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Christian Furtner
commented
I suggest merging based on the telephone number since the phone number is already entered by the guest when making the reservation.
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Nikoloz Cherkezishvili
commented
Should offer merge with phone number as well
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Daniel Healy
commented
Additional to passport/ID numbers, Mews could look for other identifiers such as phone number. Mews could then `suggest` the user to merge the two profiles. This would be a massive differentiator.
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Benoit Thewys
commented
This would be a major benefit and should not cost a lot of development.