Settings and activity

  1. 325 votes

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    36 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    Benoit Thewys commented  · 

    I totally agree with to the comment that Eric Kei kai wrote on April 8th 2018 (1.319 days ago !!). See below.
    Our communication with our guests is essential.
    And I would add that giving us the opportunity to send an email (I am speaking about the "before start email") but not even being able to add a paragraph in the text is just totally insane. Why are some automatic emails "HTML customizable" and some are just total plain text for thousands of days...

    Benoit Thewys supported this idea  · 
  2. 68 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    This request is one of the proofs the users (us) do not lead the developments. Mews just don't listen. This functionality request is 1) a basic need 2) asked for ages 3) not difficult to implement... Unless you give a good reason, the inaction sends a message. Doesn't it?

    Benoit Thewys supported this idea  · 
  3. 23 votes

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    2 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Benoit Thewys supported this idea  · 
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    Benoit Thewys commented  · 

    We have the same issue with products that we sell via our channel manager. For products as a "late check-out", it is not a problem. For the rest, well, we need to delete it and to insert it again manually in order to get the correct consumption date (breakfast, restaurant reservation,...).
    It takes time and multiply the risk of mistake.
    An solution about this in order to simplify our task would be nice.

  4. 44 votes

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    4 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Benoit Thewys commented  · 

    This idea already exist 12x. Where did Mews actually updated the request?

    Benoit Thewys supported this idea  · 
  5. 7 votes

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    1 comment  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    This idea already exists 12x.

    Benoit Thewys supported this idea  · 
  6. 13 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  7. 14 votes

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    0 comments  ·  Mews Operations (PMS) » Rate Management  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We will need to do a thorough discovery on how it will affect prices and taxes for our clients globally and rethink how our system may have to be changed under the hood to accommodate this change. Thank you for sharing your suggestions.

    Benoit Thewys supported this idea  · 
  8. 21 votes

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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Benoit Thewys supported this idea  · 
  9. 86 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  10. 37 votes

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    idea to upvote  ·  1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  11. 165 votes

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    released  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
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    Benoit Thewys commented  · 

    The first comment was made 4 years ago (!!!!).
    It says a lot about the time we all waste completing these request features.

    Le premier commentaire date d'il y a 4 ans (!!!!).
    Ca en dit long sur le temps que nous perdons tous à compléter ces requests features.

  12. 87 votes

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    8 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    Benoit Thewys commented  · 

    Is it really released? Or they just thing their release answered our needs?

    Benoit Thewys supported this idea  · 
  13. 17 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

    Benoit Thewys supported this idea  · 
  14. 37 votes

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    idea to upvote  ·  9 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  15. 40 votes

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    idea to upvote  ·  7 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  16. 9 votes

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    idea to upvote  ·  1 comment  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  17. 63 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    This is just so obvious... we get phone calls every single day about people not trusting this website.

    Benoit Thewys supported this idea  · 
  18. 104 votes

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    idea to upvote  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    Why do we ask the gender anyway ? Get rid of this feature.

  19. 298 votes

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    idea to upvote  ·  23 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    It would be so great !! Adding the licence plate to the online Check-In would be lovely 'cause it would save us almost 60 seconds per check-in. It takes a lot of time at check-in because people never remember their number. Please help us smooth the check-in process.

    Benoit Thewys supported this idea  · 
  20. 10 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Benoit Thewys supported this idea  · 
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