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  1. 65 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Erhan B supported this idea  · 
  2. 153 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    An error occurred while saving the comment
    Erhan B commented  · 

    Comment:

    I fully support this idea. Automating the sending of bills would be a game changer for us, making our operations more easy and efficient. It would also enhance the guest experience by providing prompt and hassle-free checkouts and also minimizing post stay communication. This feature is not just important, but critical for our operations. Let's do this! :)

    Erhan B supported this idea  · 
  3. 291 votes

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    Erhan B supported this idea  · 
  4. 342 votes

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    Erhan B supported this idea  · 
  5. 124 votes

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    Erhan B commented  · 

    If a customer booked with e.g. Airbnb oder BookingCom and they already pre-paid, it is difficult to communicate this matter: "You can just leave the check-in process at this point". From a guest journey perspective it would be very nice to have the same success response as you would have if you completed the check-in with credit card information.

    Erhan B supported this idea  · 
  6. 724 votes

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    Erhan B supported this idea  · 
  7. 18 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Erhan B supported this idea  · 
  8. 21 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hi.


    Our team is looking to make sure that the rate of Online checkin  will be maximal. Allready we did few experiments and we will continue to improve this even further.

    Erhan B supported this idea  · 
  9. 171 votes

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    Erhan B supported this idea  · 
  10. 350 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

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    Erhan B commented  · 

    This Idea only makes sense, since the other E-Mail templates can be customizable in HTML. Having the pre-arrival E-Mail non HTML is inconsistent for the corporate identity when the other E-Mails look more classy.
    Happy to upvote on this one! Best

    Erhan B supported this idea  · 
  11. 81 votes

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    Erhan B supported this idea  · 
  12. 202 votes

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

    Erhan B supported this idea  · 
  13. 9 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. 

    Erhan B supported this idea  · 
  14. 117 votes

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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!


    Now you can actually see all the preview of emails within the customization of emails.

    Erhan B supported this idea  · 
  15. 35 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Erhan B supported this idea  · 
  16. 42 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    You can now disable the QR code from all guest-facing emails through the Settings.

    To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

    If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

    Have a great day,
    Aneta

    Erhan B supported this idea  · 
  17. 152 votes

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    Erhan B supported this idea  · 
  18. 289 votes

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    Erhan B supported this idea  · 
  19. 70 votes

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    Hello from the Mews product team and thank you for your suggestion! We can confirm that email is an optional field in Kiosk (formerly Operator) as well as during the Online Check-in. So guests are able to skip entering the email for any children in their group.

    Erhan B shared this idea  · 
  20. 27 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
    Erhan B supported this idea  · 
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