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15 results found

  1. Rate Mixing

    339 votes
    35 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

    Hey community!


    I'm happy to announce that this feature is something we'll be looking into throughout 2025 👏


    If you're interested in talking to us about this functionality and what you expect from it, please, use this community link and send me a direct message. We'll plan out when to talk about the initiative in detail and what will be the timeframe 🎉

    Erhan B supported this idea  · 

  2. Automatically send guest bills via email

    188 votes
    14 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    An error occurred while saving the comment
    Erhan B commented  · 

    Comment:

    I fully support this idea. Automating the sending of bills would be a game changer for us, making our operations more easy and efficient. It would also enhance the guest experience by providing prompt and hassle-free checkouts and also minimizing post stay communication. This feature is not just important, but critical for our operations. Let's do this! :)

    Erhan B supported this idea  · 

  3. Blacklist a guest profile from an automatic booking

    304 votes
    8 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Erhan B supported this idea  · 

  4. Customizable Online Check-in requirements

    392 votes
    41 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    on the roadmap  ·  Adminjames.taylor (Admin, MEWS) responded

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.


    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.


    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…

    Erhan B supported this idea  · 

  5. Granular User Privileges

    748 votes
    157 comments  ·  Property Operations & PMS » User management  ·  Admin →
    How important is this to you?
    Erhan B supported this idea  · 

  6. An option in mews payment when guests prefer not paying with credit card

    18 votes
    1 comment  ·  Payments » Payment methods  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Erhan B supported this idea  · 

  7. Email Template Scheduling

    53 votes
    4 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Erhan B supported this idea  · 

  8. Guest Portal: Visual customization

    81 votes
    idea to upvote  ·  6 comments  ·  Guest Experience » Guest portal  ·  Admin →
    How important is this to you?
    Erhan B supported this idea  · 

  9. Optional: Charge success (Payment e-mail receipt) after payment

    8 votes
    1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Erhan B supported this idea  · 

  10. Customizeable Email Templates

    166 votes
    21 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?
    Erhan B supported this idea  · 

  11. Adding additional placeholders to emails

    164 votes
    idea to upvote  ·  20 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    Erhan B supported this idea  · 

  12. Disable Messaging

    38 votes
    16 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Jan Pulkrábek responded
    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
    Erhan B supported this idea  · 

  13. Ability to create different email templates registration cards based on space categories

    3 votes
    0 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello Connor,

    Thank you for the feedback.

    It is currently possible to customise email templates per space category, by adding information in the free text field “Order email template” within your space category settings. The text will be added automatically at the bottom of the confirmation email when a guest books a reservation for that space category.

    We do not currently have this feature for registration cards. We’ve updated your idea as one to be upvoted by the Mews Community.

    Erhan B supported this idea  · 

  14. can mark reservations as ''ready to check in'' or ''invalid credit card''

    119 votes
    idea to upvote  ·  2 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?
    Erhan B supported this idea  · 

  15. registration card Austria in once Fellow Travellers

    164 votes
    7 comments  ·  Global and Regional Needs » Compliance  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Erhan B supported this idea  ·