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204 results found

  1. Uitstraling factuur, layout ziet er niet mooi uit, Mogelijkheid om dit aan te passen naar onze wens, nu zijn er maar paar aanpassingen mogelijk

    2 votes

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  2. Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.

    6 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Tâches réalisé: avoir le lien direct sur la réservation. Si non, on doit aller chercher la réservation concerné; c 'est dommage.

    1 vote

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  4. For the longstay segment recurring payments are required.

    4 votes

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  5. Interac is one of the most popular payment methods in Canada. Enabling this payment method for Canadian properties will help with implementing Mews Payments in Canada.

    2 votes

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  6. For Appart hotels with long-term rental (monthly basis), there is a request of being able to post an external payment that could be named "direct debit".

    10 votes

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  7. while changing the room type from the property tab under the reservation for the same day reservation or for the future it is hard to change to room type without knowing if the other room type is available on that day or not so while making those changes the mews can show the room type in red if the front desk in moving the reservation to already booked room type.

    13 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  8. Currently guests can online check-out with a balance to be paid on their bill, usually Food and Beverage items. This needs to be mitigated to streamline the customer's journey. As of now, automated settlements can be created for stays with only ONE trigger, however there needs to be the allowance for TWO triggers. The first one to charge for the start of the stay, and the second to charge at the end of the stay for items that were consumed after the first automatic settlement.

    1 vote

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  9. Twint, Swiss payment method

    20 votes

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    Hi all, Twint is available as the source of external payment, please head over to external payment & accounting configuration and enable it by heading to our help page here! 


    Unfortunately we don't see it being added to the product roadmap in the upcoming few months as accepted payment method through Mews Payments. 


    Best,

    Product team

  10. Hi
    When we have rates that consist of package items, such as our bed and breakfast rates it is confusing for the customer, that the bills shows a section called BILL ITEMNS (X ITEMS). Where the X is the amount of products added to the bill. But since these product are hidden, the number of items does not correspond with what the customer (in their mind) have purchased.
    Would be great to be able to turn of the ITEM count or have it refer to posting itemns, rather than number of products.

    1 vote

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  11. Offer to save templates for the payment requests to be sent in a smoother and faster way.

    18 votes

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    Greetings from the Mews product team.


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. 


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Please add a field in Mews where a client can enter a GL code for the Mews pay commissions charged per transaction, so that this information can be also sent to the Accounting software or any accounting export.

    4 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.

    1 vote

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  14. At the moment the only payment method when checking in online is with a credit card. It would be very useful for us in the Netherlands if guests could check-in online with iDEAL and fulfill the payment in advance.

    8 votes

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    Hi team,


    Our guest portal is not intendent to charge guests, for now, but only to collect information in case of any damages or incidentals. It is currently impossible to collect IBAN from iDEAL payment method, and charge it at a later stage. That is the reason I will put this idea to stage unlikely, however it will be still publicly accessible and available for any upvotes in future.


    Best,

    Product team

  15. The payment report is currently filterable by EMPLOYEE.

    Filtering by DEPARTMENT would be more useful to us in terms of auditing.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. We receive a lot of requests to send an UBL format invoice next to the PDF invoice we can already send.

    Preferred to have the option to add an UBL format invoice or to have it automatically added.

    A lot of companies demand these type of invoicing to make sure no errors are made in the payments or accounting department.

    2 votes

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  17. To save ink cartridges , we would like to remove the black bar on invoices

    1 vote

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  18. Dans les groupes tarifaires vous permettez au client de ne régler qu'une partie du montant de la réservation à la commande. Par exemple 40%.

    Il faudrait automatiser le réglement du solde des 60% restant par exemple en fonction de la politique d'annulation choisie.

    Ainsi si 100% de la somme est dûe 1 mois avant le début du séjour, il faudrait soit que Mews prélève automatiquement les 60% restant 1 mois avant le début du séjour sur la carte laissée par le client, soit quand ce n'est pas possible qu'une demande de paiement soit automatiquement créée et envoyée au client pour…

    2 votes

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  19. 2 votes

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  20. On the Mews Payments Balance report - it would be very useful to have the information of the reservation and person who made the payment.

    Right now there is no way to see which payment is from which person / reservation.

    1 vote

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