Wenn die buchbaren Zusatzservices je nach Buchungsseite und Block individuell einzustellen sind, wäre das ideal. So tauchen alle Zusatzprodukte auch bei Arrangements auf, die diese bereits enthalten. Und die Produkte, die nur bei ausgewählten Buchungen verfügbar sein sollen, sind für alle buchbar. Das sollte möglichst schnell geändert werden. Auch der Text "Ihren Aufenthalt verbessern" sollte man individuell einstellen können. Die Übersetzung ist nicht sehr schön und wir können es nicht in "Du" ändern.

To go further, the choice of add-on products should be made AFTER the room category and the rate is selected. The booking engine should display the add-on products not only according to the rate selected, but also according to the room category (what's the point of proposing an option "twin beds" for the room categories where you CANNOT make a twin-bed - or an extra bed in rooms where it CANNOT fit?!) and why not according to the number of people in the room (e.g. propose the crib only if there's a baby or DO NOT propose the love box to single travellers...). Thanks

If the guest selects a rate with breakfast included, they will still be offered the "breakfast" as a product. It would be better to limit the products according to the rate or the number of guests

The Mews Kiosk doesn't recognize, if a guest has some products already booked and tries to upsell these again.
For example a guest has booked a room including breakfast or has added breakfast in the online check in, the guest still is asked again to add breakfast at the checkin.
This is ridiculous, the guest thinks we are scaming them and they are confused. Sometimes breakfast is sold multile times to the guest because of this.
This should be a quick fix from you.

The Mews Kiosk doesn't recognize, if a guest has some products already booked and tries to upsell these again.
For example a guest has booked a room including breakfast or has added breakfast in the online check in, the guest still is asked again to add breakfast at the checkin.
This is ridiculous, the guest thinks we are scaming them and they are confused. Sometimes breakfast is sold multile times to the guest beccause of this.
This should be a quick fix from you.

Especially for voucher rates or multiple booking engines: the "Offer To Customer" feature should be customizable per booking engine.

Still of great importance to multiple properties :)

When a breakfast product (regardless of price) is attached to a reservation it should not be promoted again to the customer.

Current Mews logic: “a product will not be promoted to a guest if it is attached to the booking” - suggested change “products within the same product category will not be promoted to a guest if any product within that category is attached to the booking”.

I agree that this is an important feature and should be implemented asap to avoid issues with double booked products

For Guest portal as well.

Very critical. We would like to be able to offer breakfast for rates which are excluding breakfast, however not to offer this product for packages in which the breakfast is already included.

This is a very important tool.
For example, we have several 'special weekend menu's'.
It would be great that we could deactivate our 'normal' menu when the special weekends are running.
Or for example - brunch weekend, and no normal breakfast bookable during that weekend...

This is extremely important for Slumber Party hostels currently onboarding with us.

and per room category too !

Booking engine: ability to hide or customise products for certain rates booked, e.g. if package/promotional rate includes free breakfast, full price breakfast product should no longer be available to choose (user journey)