Settings and activity

77 results found

1. Conditional Display of Add-On Products Based on Rate Inclusions

   71 votes

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   15 comments  ·  Guest Experience » Booking engine  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   
   

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   Mews-AM commented  ·  Jan 11, 2021  ·  Edit…  ·  Delete…

   This is extremely important for Slumber Party hostels currently onboarding with us.

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   Mews-AM supported this idea  ·  Jan 11, 2021

2. Make reservation optional if credit card is declined

   19 votes

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   0 comments  ·  Property Operations & PMS » Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

   
   

   Mews-AM shared this idea  ·  Oct 23, 2020

3. Tasks Doughnut to display only relevant tasks

   36 votes

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   0 comments  ·  Property Operations & PMS » Other  ·  Delete…  ·  Admin →
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   idea to upvote  ·  Mews Product Team responded

   Hi Mewsers,

   Thanks for coming to the Mews Community and upvoting this idea.

   We want to let you know that this idea has been added to the requests pertaining user privileges and Marked as a new idea to upvote.

   Thank you for your suggestions and votes.

   Mews-AM supported this idea  ·  Oct 23, 2020

4. CREATE NOTIFICATION ALERTING A NEW TASK WAS ASSIGNED

   90 votes

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   idea to upvote  ·  5 comments  ·  Property Operations & PMS » Reservation management  ·  Delete…  ·  Admin →
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   Mews-AM supported this idea  ·  Oct 23, 2020

5. Additional fields in profiles of guests

   28 votes

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   2 comments  ·  Guest Experience » Guest profile  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

   Mews-AM supported this idea  ·  Oct 23, 2020

6. Ability to Book a Reservation by Overriding Restrictions by Management

   220 votes

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   31 comments  ·  Property Operations & PMS » Reservation management  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminAldair (Product Manager, MEWS) responded

   Hey Mewsers, 

   
   

   Good News! We started working on your feature request which will be ready soon.   Remember, keep up to date with our releases by checking out our release notes:

   https://releases.mews.com/

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   Mews-AM commented  ·  Oct 23, 2020  ·  Edit…  ·  Delete…

   Add a user right to override or bypass a restriction. This will allow a manger to make a reservation when hotel is closed for sale instead of deleting the restriction and creating it again

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   Mews-AM supported this idea  ·  Jul 2, 2020

7. Rate Mixing

   458 votes

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   51 comments  ·  Property Operations & PMS » Revenue management  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

   Hey community!

   
   

   We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!

   We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:

   • Reservation managers / front desk staff who handle reservations daily
   • Revenue managers

   
   

   If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:

   • Follow this link to take our Userberry test and share your feedback
   • Please use a desktop browser — the survey includes visual elements
   • Set aside around 5–10 minutes of your time

   
   

   Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate insights and build the best solution for everyone 🤝

   
   

   If you want to talk rate mixing, please join the discussion on the community here. Looking forward to all your responses!

   Hey community!

   
   

   We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!

   We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:

   • Reservation managers / front desk staff who handle reservations daily
   • Revenue managers

   
   

   If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:

   • Follow this link to take our Userberry test and share your feedback
   • Please use a desktop browser — the survey includes visual elements
   • Set aside around 5–10 minutes of your time

   
   

   Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate… more

   Mews-AM supported this idea  ·  Oct 23, 2020

8. Product availability

   349 votes

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   idea to upvote  ·  37 comments  ·  Property Operations & PMS » Revenue management  ·  Delete…  ·  Admin →
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   Mews-AM supported this idea  ·  Oct 23, 2020

9. Display rates per night on confirmation

   308 votes

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   idea to upvote  ·  11 comments  ·  Guest Experience » Communications  ·  Delete…  ·  Admin →
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   Mews-AM commented  ·  Oct 23, 2020  ·  Edit…  ·  Delete…

   The abilty to show a full price breakdown including products

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   Mews-AM supported this idea  ·  Apr 30, 2019

10. Add "custom" as a receiver for "Booker Confirmation"

    25 votes

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    0 comments  ·  Guest Experience » Guest profile  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    
    

    Mews-AM supported this idea  ·  Oct 23, 2020

11. Be able to assign a room on a timeline even if the other room didnt checkout

    1 vote

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    0 comments  ·  Property Operations & PMS » Other  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Mews-AM shared this idea  ·  Oct 23, 2020

12. Ability to assign Space/Room to Optional Reservations.

    13 votes

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    0 comments  ·  Property Operations & PMS » Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mews-AM supported this idea  ·  Oct 23, 2020

13. Open balance visible in reservation details

    32 votes

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    5 comments  ·  Property Operations & PMS » Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello Mewsers,

    Thank you for the feedback, we have updated this feature and set it as one to be upvoted by the Mews Community.

    Mews-AM supported this idea  ·  Oct 23, 2020

14. Ability to remove the new update 'refresh' notification

    39 votes

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    0 comments  ·  Property Operations & PMS » Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello Mewsers,

    
    

    Thank you for sharing your feedback with us. It is unlikely that we will remove the refresh function as it is required in order for us to migrate you to a newer version of Mews which often includes the latest security updates. We can however, look into ensuring that the update does not break your workflow on the timeline.

    
    

    We will be looking into improvments for the timeline in 2022 and will consider your request.

    
    

    This request has been marked as one to be upvoted by the Mews product team.

    Mews-AM supported this idea  ·  Oct 23, 2020

15. Notes - general improvements

    54 votes

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    8 comments  ·  Guest Experience » Guest profile  ·  Delete…  ·  Admin →
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    idea to upvote  ·  mathias.coudert responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mews-AM supported this idea  ·  Oct 22, 2020

16. Customizable Online Check-in requirements

    567 votes

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    70 comments  ·  Guest Experience » Guest portal  ·  Delete…  ·  Admin →
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    on the roadmap  ·  Adminjames.taylor (Admin, MEWS) responded

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

    
    

    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

    
    

    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this in the coming months.

    
    

    Thank you for your continued feedback.

    Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.

    
    

    This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.

    
    

    We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this… more

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    Mews-AM commented  ·  Oct 21, 2020  ·  Edit…  ·  Delete…

    I want to pick which fields are mandatory in reservation screen (segment, company, phone number)

    Save Submitting...
    Mews-AM supported this idea  ·  Jul 30, 2020

17. Allow proforma invoice on optional bookings

    134 votes

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    5 comments  ·  Property Operations & PMS » Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    
    

    Mews-AM supported this idea  ·  Oct 21, 2020

18. Option to filter by booking type (segment) in Reservations Overview and Space Status

    7 votes

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    0 comments  ·  Property Operations & PMS » Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Mews-AM supported this idea  ·  Oct 21, 2020
    Mews-AM shared this idea  ·  Jul 22, 2020

19. NRS 2.1

    90 votes

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    idea to upvote  ·  8 comments  ·  Property Operations & PMS » Other  ·  Delete…  ·  Admin →
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    Mews-AM supported this idea  ·  Oct 21, 2020

20. Print bills & invoices with totals only or item detail

    55 votes

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    5 comments  ·  Property Operations & PMS » Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    
    

    Mews-AM supported this idea  ·  Oct 21, 2020